Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Donohue Pest Solutions LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%94+24.5Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Donohue Pest Solutions LLC

Lake City, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 86 pest control services · 5.0★ from 238 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Donohue Pest Solutions LLC is better than 96% of pest control services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Donohue Pest Solutions LLC is better than 94% of pest control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Donohue Pest Solutions LLC is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Donohue Pest Solutions LLC is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Donohue Pest Solutions LLC is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Donohue Pest Solutions LLC is better than —% of pest control services.–
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Reviews for your job

Customers hired Donohue Pest Solutions LLC for 7 kinds of job.

Donohue Pest Solutions LLC for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$128
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#50 / 68

All 10 Google reviews tagged “General pest inspection”

andrew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I called a few places today to get estimates to take care of a critter problem. I then called called Donahue and he told me much cheaper prices that we could actually afford. He came out to my house the same day. He was very knowledgeable, professional, friendly. We definitely will be using his services.

General pest inspection
mikeLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional and very knowledgeable. Took the time to walk me through all the different products and created a custom solution for my home that is safe for my family, pets and the local birds. Very responsive with great service.

General pest inspection+ Responsiveness+ Professionalism
Mahn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Donohue Pest Solutions for 2 seasons and have seen our ants and carpenter ants disapear. They are very sensitive to environmental issues, but at the same time keep the insects and mice out of our building. Their service has been A+++ They are there when you need them and solved our bug problems

Hornet & wasp exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Heidi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thomas is knowledgeable about his business, responsive to questions and has great and reasonable rates (he sprays my house and garage 3x a year and differs the mix for the particular season). Additionally, he is mindful of my flowering plants and shrubs, which I’m thankful for. I have recommended him numerous times and will continue to do so.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Adam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As a skeptic of pest control, when our bug problem became too large, our friends recommended Donohue Pest Solutions. My wife gathered the information as soon as she could. A call was made shortly after. Thomas came out promptly and really took the time to not only listen to concerns, but to study our property…

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
AmandaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service today. Its only been a few hours and I can already see the difference in the amount of bugs around our home. Super knowledgeable and professional. So glad I made the switch to this company. I have already told multiple people. Thank you!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Anne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent responsiveness and service. Thomas goes above and beyond and stands behind any service he performs! Will not go anywhere else for any pest control needs! Always answers his phone, takes care of anything during not normal business hours…hands down the best company I’ve worked with!

Hornet & wasp exterminationGeneral pest inspectionRodent extermination+ Responsiveness
JoanLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tom is a awesome,does a great job and cares about is customers. I would recommend him to anyone needing pest control solutions.

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
MandyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called a couple places first and no one was accepting new customers so I was a little nervous when I called Donohue. Tom answered the phone even though it was later in the day and was super flexible with setting up an appointment! Seriously a super nice, small town guy. We got our first appointment set up and…

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Alicia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thomas is customer focused and is very knowledgeable! I highly recommend Donohue Pest Solutions for any pest control needs you may have.

General pest inspectionService not listed+ Responsiveness+ Professionalism+ Value

Price

$95-18% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 90%Reasonable 10%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection10$56–$128
Bug & insect extermination8$58–$128
Hornet & wasp extermination7$93–$282
Rodent extermination6$103–$371
Spider extermination6$67–$159
Home inspection4$63–$156
Ant extermination4$83–$246

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