Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Donohue Pest Solutions LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%94+24.5Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Donohue Pest Solutions LLC

Lake City, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 86 pest control services · 5.0★ from 238 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Donohue Pest Solutions LLC is better than 96% of pest control services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Donohue Pest Solutions LLC is better than 94% of pest control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Donohue Pest Solutions LLC is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Donohue Pest Solutions LLC is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Donohue Pest Solutions LLC is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Donohue Pest Solutions LLC is better than —% of pest control services.–
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Reviews for your job

Customers hired Donohue Pest Solutions LLC for 7 kinds of job.

Donohue Pest Solutions LLC for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$93–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#55 / 65

All 7 Google reviews tagged “Hornet & wasp extermination”

JustinLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a massive Hornet nest near my garage. Their service was fast and efficient. Not only was the service awesome they came out super fast! Always support local but it helps when the service and prices were exceptional. We will be calling back soon for routine outside service soon!

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Mahn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Donohue Pest Solutions for 2 seasons and have seen our ants and carpenter ants disapear. They are very sensitive to environmental issues, but at the same time keep the insects and mice out of our building. Their service has been A+++ They are there when you need them and solved our bug problems

Hornet & wasp exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Adam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As a skeptic of pest control, when our bug problem became too large, our friends recommended Donohue Pest Solutions. My wife gathered the information as soon as she could. A call was made shortly after. Thomas came out promptly and really took the time to not only listen to concerns, but to study our property…

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
JanetLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very happy using Donohue Pest Solutions. Mr. Donohue is extremely responsive, and is typically out at my house same day or next when I have unexpected pests. He explains his process and makes sure all creepy crawlers are well taken care of. I used his three times per year treatment, and as part of that, he comes out…

Ant exterminationHornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
AmandaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service today. Its only been a few hours and I can already see the difference in the amount of bugs around our home. Super knowledgeable and professional. So glad I made the switch to this company. I have already told multiple people. Thank you!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Anne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent responsiveness and service. Thomas goes above and beyond and stands behind any service he performs! Will not go anywhere else for any pest control needs! Always answers his phone, takes care of anything during not normal business hours…hands down the best company I’ve worked with!

Hornet & wasp exterminationGeneral pest inspectionRodent extermination+ Responsiveness
StevenLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thomas does a good job removing the spider webs and keeping the wasps away. Even the ladybugs are not swarming my house this year. Great job and doesn't overcharge you.

Hornet & wasp exterminationSpider extermination+ Quality+ Value

Price

$95-18% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 90%Reasonable 10%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection10$56–$128
Bug & insect extermination8$58–$128
Hornet & wasp extermination7$93–$282
Rodent extermination6$103–$371
Spider extermination6$67–$159
Home inspection4$63–$156
Ant extermination4$83–$246

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