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Review from Google · view on Googlelame ass AI ads. hire real actors.
Door Dorks
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 22 door repair servicesPosition by Experts Score among all companies we track in this category. · better than 57%
5.0 ★★★★★ 1,141 Google reviews · 24 photos
99%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
70%reviews answered by the owner
Oct 2026latest review
Door Dorks at a glance
Google reviewers rate Door Dorks five stars based on 1141 reviews, with the owner responding to seventy percent of them. Customers frequently cite punctual arrivals, clear communication of repair options, and transparent pricing for garage door installations and maintenance. Positive feedback highlights professional technicians who efficiently diagnose issues and complete work within estimated timeframes. However, some low-star reviews criticize perceived high costs for simple repairs, missing invoices, and unprofessional driving behavior.
- Google rating: 5.0 out of 5 from 1,141 reviews (99% five-star).
- Reviews on this page: 1,141 Google reviews (1,053 with written comments, 30 with photos).
- Owner responses: the business replied to 70% of reviews.
- Most recent review: October 24, 2026.
- Service: Door Repair Service serving Vista, California.
Data from Google, last updated October 25, 2026.
Score profile vs other door repair services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Door Dorks: 96/100 on this factor. Category median: 96.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Door Dorks: 96/100 on this factor. Category median: 97.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Door Dorks: 98/100 on this factor. Category median: 99.A
98
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Door Dorks: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Door Dorks: 100/100 on this factor. Category median: 100.A
100
Bar = this company · dark tick = category median.
Star ratings
1,141 Google reviews we collected
- 5 stars1,12799%
- 4 stars30%
- 3 stars20%
- 2 stars20%
- 1 star71%
Praise vs complaints
Phrases our text analysis found in 1,053 written reviews
- Praise2,49099%
- Complaints211%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price6824%
- Reasonable20571%
- Overpriced10%
- Not sure145%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude61625%
- Speed & response54722%
- Quality & results47819%
- Would recommend33613%
- Communication25410%
- Price & value1817%
- Honesty & trust994%
What customers talk about
We read 1,053 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Both showed professionalism, empathy, and excellent communication of what I was dealing with.”
“My garage door technician, Adam, was very knowledgeable, but even more so very arrogant.”
“Fast forward two and a half weeks (about two weeks sooner) Toa installed my new door.”
“No show.”
“Nathan did a great job quickly diagnosing the issues with my garage door, laying out options for repairs and expertly making the fixes!”
“They obviously hire people who know what they’re doing, but today was a terrible experience.”
“I will absolutely recommend you guys in the future.”
“He walked me through the issue, outlined several different (price) options, completed the work inside of his time estimate, and then walked me through…”
“Nathan replaced my motor, springs, cables and door rollers in less than 3 hours for a very reasonable price.”
“i GOT RIPPED OFF!”
“…t to stop by Check it out and get back in working order they are very honest when ever you need the help this company is just a phone call away.…”
“They are not trustworthy and especially try to rip you off over weekend calls”
People customers mention
- Adam 109 reviews
- Nathan 101 reviews
- Matt 42 reviews
- Carcione 30 reviews
- Casey 28 reviews
- Gina 28 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Door Dorks for 3 kinds of job. Pick one to see what they paid and said.
Recent reviews
angelica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
So pleased with my technician Alfonso Rosas. No one had left my garage door working so quiet and smooth as he did. Great follow up by Hailey!
Reasonable priceGeneral repairs & installation
Mark17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Adam C. from Door Dorks is a fantastic professional! He walked me through the issue, outlined several different (price) options, completed the work inside of his time estimate, and then walked me through every detail of what he had touched or replaced.
General repairs & installation
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Nathan did a great job quickly diagnosing the issues with my garage door, laying out options for repairs and expertly making the fixes!
James8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Adam (C) was very professional, courteous and friendly. He explained everything I needed to know about my new door opener. Adam was very efficient and completed the installation in a timely manner. Overall it was a great experience.
Ruth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Jason was exceptional. The garage door is great and the installation was exceptional. Thank you.
Great priceGarage door consultationGeneral repairs & installation
Aaron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Interacting with Door Dorks was both very professional and simple communication wise. Adam performed a thorough initial inspection and clearly explained the problems with my two 20 year old garage door motor systems. They offered three replacement solutions based on price & quality (low, medium, and high).…
Reasonable priceGeneral repairs & installation
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 308 | — |
| Garage door consultation | 73 | — |
| Garage door design | 7 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 1,141 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
angelica g levitz4 reviewsTotal number of Google reviews angelica has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSo pleased with my technician Alfonso Rosas. No one had left my garage door working so quiet and smooth as he did. Great follow up by Hailey!
- Price assessment: Reasonable price
- Services: General repairs & installation
Response from the owner · a year ago
Thanks Angelica for the kind words about Alfonso and Haley, we appreciate your business!
Doug I (Doug Not Found 404)Local Guide · 12 reviewsTotal number of Google reviews Doug has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAdam Carcione and Toa Gaono are fantastic!! Both showed professionalism, empathy, and excellent communication of what I was dealing with. I had the misfortune of closing my garage door on my car.. While the car's damage was minor, my garage door didn't fare as well. It was bowed and wouldn't close. This happened two days before I was to travel out of the country. I called Door Dorks after their competitor suggested it. The gentleman who answered the phone showed empathy and while I couldn't get the door repaired before my trip, he talked me through manually closing it and locking it so I didn't have to worry. After my return Adam came and diagnosed the issues. He was very professional, courteous, and understood my problem. He was able to jerry rig my garage so I was able to use it while waiting for a new door. Fast forward two and a half weeks (about two weeks sooner) Toa installed my new door. He was awesome! He communicated clearly what he would do, what he did, and instructed me on maintenance tasks and tips. The entire experience from my initial call, status calls with the associates in the office, Adam, and Toa was great. Good product, great service and pricing!
Response from the owner · a day ago
Thank you so much Doug, we are so happy to hear that we helped alleviate some stress and provided a speedy solution! We are always hear if you ever need anything :)
Mark Pinkerton17 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAdam C. from Door Dorks is a fantastic professional! He walked me through the issue, outlined several different (price) options, completed the work inside of his time estimate, and then walked me through every detail of what he had touched or replaced.
- Services: General repairs & installation
Response from the owner · 3 days ago
Wonderful to hear Mark! We appreciate the kind words and choosing Door Dorks for your garage door needs. Thank you :)
Michael Diorio7 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNathan did a great job quickly diagnosing the issues with my garage door, laying out options for repairs and expertly making the fixes!
Response from the owner · 5 days ago
Awesome to hear Michael! Thank you so much for choosing Door Dorks for your garage door needs :)
James Kur8 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAdam (C) was very professional, courteous and friendly. He explained everything I needed to know about my new door opener. Adam was very efficient and completed the installation in a timely manner. Overall it was a great experience.
Response from the owner · a week ago
Thank you James, happy to hear everything went smoothly! We appreciate your business 😉
Ruth Broom5 reviewsTotal number of Google reviews Ruth has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJason was exceptional. The garage door is great and the installation was exceptional. Thank you.
- Price assessment: Great price
- Services: Garage door consultation, General repairs & installation
Response from the owner · a week ago
Thank you so much Ruth! Your new garage door looks fantastic 😉
Aaron Dodell7 reviewsTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleInteracting with Door Dorks was both very professional and simple communication wise. Adam performed a thorough initial inspection and clearly explained the problems with my two 20 year old garage door motor systems. They offered three replacement solutions based on price & quality (low, medium, and high). Installation of the high quality hardware took 3.5 hours and all of my questions were answered in detail. I am very pleased.
- Price assessment: Reasonable price
- Services: General repairs & installation
Response from the owner · a week ago
Great to hear Aaron, thank you for choosing Door Dorks! We appreciate your business :)
Gilbert Camarena11 reviewsTotal number of Google reviews Gilbert has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy garage door died. Nathan Casey from Door Dorks could not have been more helpful. Nathan was very professional, knowledgeable and explained everything clearly and easy to understand with no mumbo jumbo, BS or double talk. Nathan replaced my motor, springs, cables and door rollers in less than 3 hours for a very reasonable price. My garage door has never opened and closed more quietly and effortlessly in years! :-))
- Price assessment: Reasonable price
- Services: General repairs & installation
Response from the owner · 2 weeks ago
Wonderful to hear Gilbert! Nathan takes great pride in helping our customers and making sure they receive excellent service. We appreciate your business!
Robert1 reviewTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAdam Carcione did an excellent job installing our two new garage door openers. He was friendly, informative and helpful. He turned up our doors as well and both doors and the opener motors are very quiet now.
- Price assessment: Reasonable price
- Services: General repairs & installation
Response from the owner · 2 weeks ago
Great to hear Robert, thank you so much for choosing Door Dorks!
Business details
- Address: 968 Rancheros Dr Ste r, San Marcos, CA 92069
- Phone: (760) 807-1699
- Website: doordorks.com
- Service area: Vista, CA