Pet groomer · Indianapolis, IN · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%91+22.1Value 14%90+12.7Replies to reviews 7%94+6.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#55 of 230 mobile dog groomersiPosition by Experts Score among all companies we track in this category. · better than 76%
5.0★★★★★262 Google reviews · 24 photos
98%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Door-to-Door Dog Grooming Carmel & Beyond at a glance
Google reviewers for Door-to-Door Dog Grooming Carmel & Beyond report a 5/5 rating from 262 reviews, with the owner responding to every comment. Customers frequently praise the convenience of in-home service, punctuality, and clear communication regarding grooming expectations. Staff are often noted for their patience with anxious or elderly pets, resulting in dogs that look and smell clean. However, a small number of low-star reviews describe instances of rough handling that traumatized animals and a failure to follow specific trimming instructions.
Google rating: 5.0 out of 5 from 262 reviews (98% five-star).
Reviews on this page: 262 Google reviews (248 with written comments, 63 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 8, 2026.
Service: Mobile Dog Groomer serving Indianapolis, Indiana.
Data from Google, last updated November 9, 2026.
Score profile vs other mobile dog groomers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
This companyMobile Dog Groomers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Door-to-Door Dog Grooming Carmel & Beyond: 95/100 on this factor. Category median: 87.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Door-to-Door Dog Grooming Carmel & Beyond: 91/100 on this factor. Category median: 82.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Door-to-Door Dog Grooming Carmel & Beyond: 90/100 on this factor. Category median: 96.A
90
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Door-to-Door Dog Grooming Carmel & Beyond: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Door-to-Door Dog Grooming Carmel & Beyond: 94/100 on this factor. Category median: 51.A
94
Bar = this company · dark tick = category median.
Star ratings
262 Google reviews we collected
5.0of 5
5 stars25898%
4 stars10%
3 stars00%
2 stars00%
1 star31%
Praise vs complaints
Phrases our text analysis found in 248 written reviews
99%praise
Praise43099%
Complaints61%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price420%
Reasonable1365%
Overpriced00%
Not sure315%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results10624%
Staff & attitude10624%
Would recommend8920%
Speed & response5914%
Communication4811%
Price & value164%
Honesty & trust123%
What customers talk about
We read 248 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We had such a wonderful experience with Door to Door Grooming!”
“The groomer was professional, on time, and took the time to greet us and get to know our dog.”
“If you’re looking for a trustworthy, convenient, and high-quality mobile dog grooming service, I highly recommend Door-to-Door Dog Grooming Carmel.”
“We DO NOT RECOMMEND this business or service.”
“Punctual with good communication Very kind to my animals did a great job very happy with the experience”
“She listened to what we wanted asked questions and delivered the our perfectly groomed boy.”
“They are kind, patient, and worth every penny making sure your elderly dog is well taken care of.”
“You can tell they genuinely care about the dogs and take pride in what they do.”
People customers mention
Josie30 reviews
John23 reviews
Kenzie7 reviews
Ron5 reviews
Ella4 reviews
Collie3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Angie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
We had such a wonderful experience with Door to Door Grooming! Brittany did an amazing job grooming both of our dogs, and we couldn’t be happier with how they turned out! John, the owner, took the time to listen to our needs and made sure everything we wanted was understood. You can tell they genuinely care about…
Great price
crystalLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Being new to the area I was nervous finding a new groomer for my 4-legged baby. I am overjoyed that I found a company so great. The groomer was professional, on time, and took the time to greet us and get to know our dog. She listened to what we wanted asked questions and delivered the our perfectly groomed boy. He smells and looks great.
Not sure
Angela2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Did a terrific job grooming our two medium sized dogs. It was so convenient to have them come to our home!
Not sure
Aarti2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
We had a fantastic grooming experience from start to end. John’s communication was fantastic, and the expectations of the groom were made very clear from the beginning. We were also sent reminders a few times before the groom, which I appreciated.
Our groomer Brittany, did a fantastic job with our mutt, Oberon, who…
Reasonable price
Haley6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
John is very responsive and a great communicator. He and Ella arrived early and were great with our two dogs. Ella did an amazing job getting both girls looking beautiful! Highly recommended.
Reasonable price
CCLocal Guide · 77 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
It was easy and my dog looks great!
Big thanks to Door to Door, John, and Ella!
We had such a wonderful experience with Door to Door Grooming! Brittany did an amazing job grooming both of our dogs, and we couldn’t be happier with how they turned out! John, the owner, took the time to listen to our needs and made sure everything we wanted was understood. You can tell they genuinely care about the dogs and take pride in what they do. Such a great experience from start to finish! Highly recommend Door to Door Grooming! 🐾❤️
Price assessment: Great price
Response from the owner · a day ago
Thank you Angie! 🙂
crystal voogdLocal Guide · 13 reviewsiTotal number of Google reviews crystal has written across all businesses on Google Maps, not just this one.
Being new to the area I was nervous finding a new groomer for my 4-legged baby. I am overjoyed that I found a company so great. The groomer was professional, on time, and took the time to greet us and get to know our dog. She listened to what we wanted asked questions and delivered the our perfectly groomed boy. He smells and looks great.
Price assessment: Not sure
Response from the owner · 4 days ago
Thank you Crystal! 🙂
Angela Krahulik2 reviewsiTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
We had a fantastic grooming experience from start to end. John’s communication was fantastic, and the expectations of the groom were made very clear from the beginning. We were also sent reminders a few times before the groom, which I appreciated.
Our groomer Brittany, did a fantastic job with our mutt, Oberon, who can be anxious about grooms. He came back looking and smelling great.
The lack of a commute and handing him off to someone and walking away seemed to help Obie’s anxiety through the process. We will use this service again!
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Thank you Aarti! 😊
Haley Peters6 reviewsiTotal number of Google reviews Haley has written across all businesses on Google Maps, not just this one.
John is very responsive and a great communicator. He and Ella arrived early and were great with our two dogs. Ella did an amazing job getting both girls looking beautiful! Highly recommended.
Price assessment: Reasonable price
Response from the owner · 3 weeks ago
Thank you Haley! 😊
Michelle Love5 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
