Experts Reviews · Company report
Dorso's Automotive Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%18+1.3Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Dorso's Automotive Repair

Fremont, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #204Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 351 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dorso's Automotive Repair is better than 89% of auto repair shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dorso's Automotive Repair is better than 82% of auto repair shops.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dorso's Automotive Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dorso's Automotive Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dorso's Automotive Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dorso's Automotive Repair is better than 18% of auto repair shops.F
18

Reviews for your job

Customers hired Dorso's Automotive Repair for 8 kinds of job.

Dorso's Automotive Repair for air & cabin filter replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Air & cabin filter replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#129 / 168
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.88%

All 25 Google reviews tagged “Air & cabin filter replacement” · showing 20

mlindsay652 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Always thorough and professional, I highly recommend Dorso!

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
Rupert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

greatest auto store in California. they are honest and transparent. will never recommend anything that is unnecessary. fantastic group

Great priceAir & cabin filter replacementGeneral repairs & maintenanceTire rotations
CharithaLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great communication and great service.

Air & cabin filter replacementBrake service & repair
SandeepLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Excellent and prompt work! They don't recommend any unnecessary repairs. Thorough communication about the issues, repairs and costs. Rick is always pleasant talk to and explains everything in detail.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceOil change
Shashank1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★

Not good experience. I’ve been there three times. I come back each time feeling I got taken advantage of. I have an older vehicle, a 2013 accord, so of course it’s not gonna be perfect. They add “optional” and “recommended” items on every visit even for very minor things. Can’t do oil change without additives. Can’t…

OverpricedElectrical repairAir & cabin filter replacementGeneral repairs & maintenance
ChiragLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I took my Mazda cx5 here for regular service and check noise coming from breaks. They did a really thorough inspection (more detailed than dealership). They have been in business for 25+ years and the owner was really nice and helpful.

Customer photo from Chirag's reviewCustomer photo from Chirag's reviewCustomer photo from Chirag's reviewCustomer photo from Chirag's review
Reasonable priceAir & cabin filter replacementTire rotationsVehicle Inspection
Rebe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

After our long time ( nearly 30 years) go-to auto repair shop was sold to another business, my family and I, went to 2 different auto repair shops for our car maintenance. It was not until Dorsos’s Automotive was highly recommended by our family friend, that we knew this was going to be our go-to repair shop. My…

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceAuto maintenance
Frank5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service, kept us well informed as to service being done. During regular inspection as part of their service found an existing problem which saved us undo wear on front tires. We have been a long time customer and would recommend Dorso’s to any one needing car servicing. Highly professional and above all honest

Air & cabin filter replacementSteering & suspension repairGeneral repairs & maintenance
Mit3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Wheel bearing had to be replaced due to humming noise. They did the job quickly, accurately and in reasonable price. They also kept the old parts to show the damage. Thanks for your help!

Air & cabin filter replacementOil changeTire rotations
Frank8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This auto service has been servicing my car for 20 years. I would not trust anyone else to take take of my Chrysler. I give them 2 wrenches up. Thanks to the entire team.

Air & cabin filter replacementAuto maintenanceGeneral repairs & maintenance
Kari3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called because check engine light came on and Joe was able to fit me in car was fixed the next day and runs great again. Thank you

Air & cabin filter replacementAuto emissions testingAuto maintenance
Jeremy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Been using Rick for over 10 years for my chevrolet vehicles. I always get what I pay for, w/out the hassle. Makes it enjoyable to maintain my car and keep it running well.

Air & cabin filter replacementAuto maintenanceBattery
Sergei1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been their client for years. They are reliable, professional and honest, and this is what I am looking for from the team that takes care of my car. I trust them 100%. Highly recommended.

Air & cabin filter replacementBrake service & repairGeneral repairs & maintenance
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rick and Joe are excellent at keeping you informed as they work on your vehicle. I would not trust anyone else to work on my truck. Rick is extremely knowledgeable and takes his time to explain what needs to be done and why.

Air & cabin filter replacementGeneral repairs & maintenanceOil change
Therese4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Pre-purchase inspection of a used vehicle we were thinking to buy. Very thorough, detailed report, recommended repairs to take care of now and which could wait. Dorso’s maintains our Explorer and Honda. These guys are fabulous!

Air & cabin filter replacementBatteryBrake service & repair+ Punctuality+ Quality+ Professionalism
ShawnLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Brought my car here for and engine and cabin filter replacement. I found the team at Dorso's to be very professional and thorough with their work. I especially appreciated the COVID guidelines that were being followed at their location. I would definitely consider them again for future maintenance work.

Air & cabin filter replacement+ Punctuality+ Quality+ Professionalism
ALocal Guide · 131 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★

With the new COVID guidelines still in effect, it was a bit of a challenge to get the appointment set up. The owner works at the shop, but has his off-site manager try and do the calls. A lot of back and forth. Tedious and a bit unnecessary. I did an 75k tune-up, and get an issue fixed. It was a lot more than I…

A/C installation & repairAir & cabin filter replacementAir conditioning+ Professionalism
Sherry5 months ago★★★★★

Rating only, no written review.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceTire rotations
Douglas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Rating only, no written review.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceTire rotations
Jerran2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAir conditioningOil change

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 67%Overpriced 2%Not sure 2%

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