Analyzing 7,295,9297.3M ReviewsFor 20,66320.7K Experts

Experts Reviews · Company report
Dorso's Automotive Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%18+1.3Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Dorso's Automotive Repair

Fremont, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #204Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 351 Google reviews

📞 Call (510) 792-5315Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dorso's Automotive Repair is better than 89% of auto repair shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dorso's Automotive Repair is better than 82% of auto repair shops.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dorso's Automotive Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dorso's Automotive Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dorso's Automotive Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dorso's Automotive Repair is better than 18% of auto repair shops.F
18

Reviews for your job

Customers hired Dorso's Automotive Repair for 8 kinds of job.

Dorso's Automotive Repair for brake service & repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Brake service & repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#41 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.86%

All 23 Google reviews tagged “Brake service & repair”

ShellyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Dorso's is the best! They have been tending to my vehucles for approximately 20 years. They perform quality work and do not make repairs that are not indicated. I wholeheartedly recommend Dorso's. Thank you Rick, Joe and Andy I appreciate all you have done for myself and my family! Rick, Joe and everyone have done…

Reasonable priceSteering & suspension repairAuto engine diagnosticEngine repair
CharithaLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great communication and great service.

Air & cabin filter replacementBrake service & repair
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Rick the owner and Joe his assistant I’ve known for sometime (20+ yrs) Always a top notch shop, quality work. After retiring from 40yrs of working in the dealership business, this is where I prefer my vehicles to be repaired! 👍

General repairs & maintenanceVehicle InspectionVehicle safety inspection
Shashank1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★

Not good experience. I’ve been there three times. I come back each time feeling I got taken advantage of. I have an older vehicle, a 2013 accord, so of course it’s not gonna be perfect. They add “optional” and “recommended” items on every visit even for very minor things. Can’t do oil change without additives. Can’t…

OverpricedElectrical repairAir & cabin filter replacementGeneral repairs & maintenance
ChiragLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I took my Mazda cx5 here for regular service and check noise coming from breaks. They did a really thorough inspection (more detailed than dealership). They have been in business for 25+ years and the owner was really nice and helpful.

Customer photo from Chirag's reviewCustomer photo from Chirag's reviewCustomer photo from Chirag's reviewCustomer photo from Chirag's review
Reasonable priceAir & cabin filter replacementTire rotationsVehicle Inspection
Jeanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I always feel secure when getting work done at Dorso’s.

Reasonable priceVehicle InspectionBrake service & repairOil change
Steve10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rick and his team did an awesome job on my 2002 Trailblazer. I was keep informed on every detail. I felt all the pricing was incredibly fair and the work was very professional. I would not hesitate to take any of my vehicles there

Brake service & repairBrakesAir conditioning
Sherry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’m very satisfied with the service for my car. Andy was very helpful, nice, and professional. I’m glad that I found my new automotive repair shop.

Brake service & repairVehicle Inspection
WillieLocal Guide · 275 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service, genuinely knowledgeable staff, no shortcuts, your gonna get it done the right way.

Brake service & repairOil changeTransmission repair
Sumeet10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

- Good service, - Good use of technology to keep clients updated - They didn’t add unnecessary repairs to gain more fees from clients.

Auto maintenanceBatteryBrake service & repair
Ken3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Honest diagnosis, professional and polite. I’ve always had a good experience with Dorso’s.

Brake service & repairAuto engine diagnosticOil change
Rodger7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic service every time I need them.

Brake service & repairGeneral repairs & maintenanceVehicle Inspection
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I've have been very satisfied with their service for 25 years. They are the best!

Brake service & repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Sergei1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been their client for years. They are reliable, professional and honest, and this is what I am looking for from the team that takes care of my car. I trust them 100%. Highly recommended.

Air & cabin filter replacementBrake service & repairGeneral repairs & maintenance
rturchik21 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great service, as always! They are my go to mechanics for my car service. Friendly staff are reliable, trustworthy, and always have good advice.

Brake service & repairAir conditioningEngine repair
Dmitry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

This is a great Auto service. Honest and very friendly people. I brought my car for a regular maintenance and will definitely come back for the next one.

Brake service & repairBrakesAuto engine diagnostic
Therese4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Pre-purchase inspection of a used vehicle we were thinking to buy. Very thorough, detailed report, recommended repairs to take care of now and which could wait. Dorso’s maintains our Explorer and Honda. These guys are fabulous!

Air & cabin filter replacementBatteryBrake service & repair+ Punctuality+ Quality+ Professionalism
Roberta month ago★★★★★

Rating only, no written review.

Reasonable priceGeneral repairs & maintenanceBrake service & repairAuto maintenance
Sherry5 months ago★★★★★

Rating only, no written review.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceTire rotations
Douglas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Rating only, no written review.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceTire rotations
Bob4 years ago★★★★★

Rating only, no written review.

Brake service & repairGeneral repairs & maintenanceSteering & suspension repair+ Quality+ Value
Rutu5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBrake service & repairBrakes
Sanjay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Brake service & repairGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 67%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance85—
Oil change61—
Vehicle Inspection38—
Air & cabin filter replacement25—
Auto engine diagnostic25—
Auto maintenance24—
Brake service & repair23—
Tire rotations19—

Compare with

Dando's Automotive logoDando's AutomotiveExperts Score 95Fremont · 4.96★Brands Auto Body & Repair logoBrands Auto Body & RepairExperts Score 89Fremont · 4.90★Cat's Automotive Repair logoCat's Automotive RepairExperts Score 89Fremont · 4.90★