Experts Reviews · Company report
Dorso's Automotive Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%18+1.3Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Dorso's Automotive Repair

Fremont, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #204Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 351 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dorso's Automotive Repair is better than 89% of auto repair shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dorso's Automotive Repair is better than 82% of auto repair shops.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dorso's Automotive Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dorso's Automotive Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dorso's Automotive Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dorso's Automotive Repair is better than 18% of auto repair shops.F
18

Reviews for your job

Customers hired Dorso's Automotive Repair for 8 kinds of job.

Dorso's Automotive Repair for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.86
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#56 / 216
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 86 Google reviews tagged “General repairs & maintenance” · showing 40

mlindsay652 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Always thorough and professional, I highly recommend Dorso!

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
ArleneLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Rick and his staff are great, Joe went over everything with me in detail of what needed to be serviced and what could wait for a later date. Thank you for being honest and having great service,would recommend you to anyone who needs great mechanics. 👍

Reasonable priceGeneral repairs & maintenanceTire rotationsVehicle Inspection
William2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Good as always

General repairs & maintenanceOil change
Rupert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

greatest auto store in California. they are honest and transparent. will never recommend anything that is unnecessary. fantastic group

Great priceAir & cabin filter replacementGeneral repairs & maintenanceTire rotations
Bob7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Dorso’s did a great job fixing a noisy fan motor for interior heating and cooling, plus they successfully diagnosed a tire pressure sensor problem and replaced faulty tire pressure sensors for all four tires that were original equipment but due for change out after 12 years and 122,000 miles. Dorso’s is great for…

Auto maintenanceGeneral repairs & maintenanceTires
Rick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Always a pleasure working with Rick and Joe!

Reasonable priceGeneral repairs & maintenanceService not listed
Perry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rick and Joe are very knowledgeable. Gave me a complete overview of my GTO. Dropped off car in the morning and picked up in afternoon. Always keeping me informed of vehicles condition. Dorsos has taken great care of all are vehicles over 20 years

Reasonable priceGeneral repairs & maintenanceVehicle Inspection
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

If you don't want to worry about your car breaking down on long trips, then service your car at Dorso's Automotive Repair, Fremont. My husband and I have been taking our vehicles to Dorso's for over 30 years and have never experienced a break down "on the road". I attribute this to Dorso's using great products,…

Great priceGeneral repairs & maintenanceVehicle InspectionVehicle safety inspection
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Rick the owner and Joe his assistant I’ve known for sometime (20+ yrs) Always a top notch shop, quality work. After retiring from 40yrs of working in the dealership business, this is where I prefer my vehicles to be repaired! 👍

General repairs & maintenanceVehicle InspectionVehicle safety inspection
SandeepLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Excellent and prompt work! They don't recommend any unnecessary repairs. Thorough communication about the issues, repairs and costs. Rick is always pleasant talk to and explains everything in detail.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceOil change
paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Dorso’s was clear and detailed about everything that my truck needed. After a total of 175,000 miles I confidently say that Dorso’s has been the biggest factor in my truck driving smoothly and strong. I can’t thank Dorso’s enough, especially the rise in auto costs! I’m crossing my fingers for another 100,000 miles…

Great priceElectrical repairGeneral repairs & maintenance
Elaine.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I love the thoroughness of Dorso’s Service. They are professional and reasonably priced. I highly recommend them.

General repairs & maintenanceOil change
Shashank1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★

Not good experience. I’ve been there three times. I come back each time feeling I got taken advantage of. I have an older vehicle, a 2013 accord, so of course it’s not gonna be perfect. They add “optional” and “recommended” items on every visit even for very minor things. Can’t do oil change without additives. Can’t…

OverpricedElectrical repairAir & cabin filter replacementGeneral repairs & maintenance
Cindy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I had my vehicle radiator flushed and replaced fluid and tire rotation and oil changed. It took most of day, but it was worth it.

Reasonable priceAuto engine diagnosticOil changeTire rotations+ Quality+ Professionalism+ Value
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I can’t say enough good things about this shop. The team here is honest, knowledgeable, and does excellent work every time. They take the time to explain what’s needed (and what isn’t), and I’ve always felt that they truly have my best interest in mind. On top of that, they treat you like family, which is much more…

General repairs & maintenanceOil change
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Brought my car in for check up. Dorso does a complete and through inspection and keeps me informed of my cars condition. Highly recommend.

Reasonable priceGeneral repairs & maintenanceOil changeAuto engine tuning
Kellie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I consistently receive excellent support at Dorso’s. They fully explain any issues they identify when reviewing my vehicle, and they note which issues should be addressed right away vs. any items that can wait until later. They also do their best to offer cost-effective solutions. I highly recommend Dorso’s.

Reasonable priceGeneral repairs & maintenance
AbhinavLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Top notch service without selling you any extras like the dealership guys. Reasonable prices and great customer relationships. I would definitely continue to use their services in future.

Reasonable priceGeneral repairs & maintenanceTire rotationsVehicle Inspection
Rebe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

After our long time ( nearly 30 years) go-to auto repair shop was sold to another business, my family and I, went to 2 different auto repair shops for our car maintenance. It was not until Dorsos’s Automotive was highly recommended by our family friend, that we knew this was going to be our go-to repair shop. My…

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceAuto maintenance
Alex9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always great work and good prices! This is my trusted, go-to mechanic for my 2017 Honda civic.

Great priceGeneral repairs & maintenance
BrandonLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joe, Rick and crew really took car of me. I had some deferred maintenance and now my car is running great. The cost is reasonable, and worked with my schedule.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceVehicle Inspection
Frank5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service, kept us well informed as to service being done. During regular inspection as part of their service found an existing problem which saved us undo wear on front tires. We have been a long time customer and would recommend Dorso’s to any one needing car servicing. Highly professional and above all honest

Air & cabin filter replacementSteering & suspension repairGeneral repairs & maintenance
Cindy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always great service. Wonderful team to work with. Total trust in their work. Won't rip you off. I recommend everyone take their vehicles to Dorsos for all your automotive needs.

TransmissionGeneral repairs & maintenanceAuto maintenance
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have used Dorso’s for years and am very happy with the service they provide.

General repairs & maintenanceVehicle InspectionAuto maintenance
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Another excellent service experience at Dorso's. They always provide exceptional service, thorough explanations of services provided, and a friendly respectful atmosphere. We highly recommend!

General repairs & maintenance+ Punctuality+ Quality+ Professionalism
KathyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

DORSO'S is a very good place to take your vehicle. Friendly staff great mechanic. And very reasonably priced.

General repairs & maintenance
Dylan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Once again a great service. Dorso’s is always thorough in their inspections and flawless in their execution, which makes a huge difference for my really old car, not only for its repairs, but especially prevention too. Very friendly staff.

Air conditioningElectrical repairGeneral repairs & maintenance
Sumeet10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

- Good service, - Good use of technology to keep clients updated - They didn’t add unnecessary repairs to gain more fees from clients.

Auto maintenanceBatteryBrake service & repair
Manuel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

There is no one we trust more with our cars than Dorso’s

General repairs & maintenance
GregLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Super friendly staff that go above and beyond. They keep you updated throughout the process. Highly recommended.

Auto maintenanceBrakesGeneral repairs & maintenance
Theresa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team at Dorso's is awesome. Very thorough and informative. Love the text confirmations and communication as I'm not always available via phone. Accommodating and understanding. Great service all around!

Auto exhaust system replacementAuto maintenanceAuto engine diagnostic
Rodger7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic service every time I need them.

Brake service & repairGeneral repairs & maintenanceVehicle Inspection
PaulLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My vehicle died on the freeway and I had it towed to Dorso's. They couldn't get to it right away but were happy to let me leave it with them. I was pretty sure that the fuel pump was bad and I was right. They diagnosed it quickly and got the repair done, which required draining the fuel and removing the tank, in…

General repairs & maintenanceVehicle Inspection
Frank8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This auto service has been servicing my car for 20 years. I would not trust anyone else to take take of my Chrysler. I give them 2 wrenches up. Thanks to the entire team.

Air & cabin filter replacementAuto maintenanceGeneral repairs & maintenance
kumarLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dorso is the place to go, period ! This review is long overdue . I had problem with my Hyundai Sonata with general repair as well as MUFFLER problem. My car had problem with muffler as well as maintenance. On calling couple of automotive repair shops in fremont , i was quotes too high or vague answers on muffler…

Auto exhaust system replacementAuto maintenanceBrakes
Kari3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called because check engine light came on and Joe was able to fit me in car was fixed the next day and runs great again. Thank you

Air & cabin filter replacementAuto emissions testingAuto maintenance
Elizabeth11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dorso's Auto Repair is an amazing shop with a great team of professionals who do everything they can to get you back on the road as quickly as is possible. You will be pleased that you chose these guys.

Auto maintenanceBatteryBody & Trim
Dylan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dorso’s was courteous, quick, as well as efficient at assessing and fixing my older car’s needs so that it drives quite like new again. Would definitely revisit for the quality work and kind staff.

General repairs & maintenanceSteering & suspension replacementVehicle Inspection
Bob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had an issue with my Ford pickup and took it to Dorso’s, and I’m very pleased with their service in fixing my truck. All around excellent experience, will return if I need work done on my vehicles, and would definitely recommend them to others.

Auto engine diagnosticGeneral repairs & maintenance
PhamLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

Good snd friendly service

General repairs & maintenanceOil change

Show more general repairs & maintenance reviews (46 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 67%Overpriced 2%Not sure 2%

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