Experts Reviews · Company report
Dorso's Automotive Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%18+1.3Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Dorso's Automotive Repair

Fremont, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #204Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 351 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dorso's Automotive Repair is better than 89% of auto repair shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dorso's Automotive Repair is better than 82% of auto repair shops.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dorso's Automotive Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dorso's Automotive Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dorso's Automotive Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dorso's Automotive Repair is better than 18% of auto repair shops.F
18

Reviews for your job

Customers hired Dorso's Automotive Repair for 8 kinds of job.

Dorso's Automotive Repair for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.62
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#112 / 245
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 62 Google reviews tagged “Oil change” · showing 40

mlindsay652 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Always thorough and professional, I highly recommend Dorso!

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
ArleneLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Rick and his staff are great, Joe went over everything with me in detail of what needed to be serviced and what could wait for a later date. Thank you for being honest and having great service,would recommend you to anyone who needs great mechanics. 👍

Reasonable priceGeneral repairs & maintenanceTire rotationsVehicle Inspection
ShellyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Dorso's is the best! They have been tending to my vehucles for approximately 20 years. They perform quality work and do not make repairs that are not indicated. I wholeheartedly recommend Dorso's. Thank you Rick, Joe and Andy I appreciate all you have done for myself and my family! Rick, Joe and everyone have done…

Reasonable priceSteering & suspension repairAuto engine diagnosticEngine repair
Marissa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

What a great place with wonderful service. I was referred here by a neighbor, and I’m sure glad I booked with them instead of the dealership! My previous experience made me want to pivot. The dealership had tightened my filter so much that other shops couldn’t pry it open, and one place said they’d need to charge me…

Reasonable priceOil change
William2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Good as always

General repairs & maintenanceOil change
Rupert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

greatest auto store in California. they are honest and transparent. will never recommend anything that is unnecessary. fantastic group

Great priceAir & cabin filter replacementGeneral repairs & maintenanceTire rotations
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

If you don't want to worry about your car breaking down on long trips, then service your car at Dorso's Automotive Repair, Fremont. My husband and I have been taking our vehicles to Dorso's for over 30 years and have never experienced a break down "on the road". I attribute this to Dorso's using great products,…

Great priceGeneral repairs & maintenanceVehicle InspectionVehicle safety inspection
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Rick the owner and Joe his assistant I’ve known for sometime (20+ yrs) Always a top notch shop, quality work. After retiring from 40yrs of working in the dealership business, this is where I prefer my vehicles to be repaired! 👍

General repairs & maintenanceVehicle InspectionVehicle safety inspection
SandeepLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Excellent and prompt work! They don't recommend any unnecessary repairs. Thorough communication about the issues, repairs and costs. Rick is always pleasant talk to and explains everything in detail.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceOil change
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

5 🌟 mechanic shop!!

Great priceAuto engine diagnosticVehicle InspectionVehicle safety inspection
paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Dorso’s was clear and detailed about everything that my truck needed. After a total of 175,000 miles I confidently say that Dorso’s has been the biggest factor in my truck driving smoothly and strong. I can’t thank Dorso’s enough, especially the rise in auto costs! I’m crossing my fingers for another 100,000 miles…

Great priceElectrical repairGeneral repairs & maintenance
Elaine.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I love the thoroughness of Dorso’s Service. They are professional and reasonably priced. I highly recommend them.

General repairs & maintenanceOil change
Shashank1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★

Not good experience. I’ve been there three times. I come back each time feeling I got taken advantage of. I have an older vehicle, a 2013 accord, so of course it’s not gonna be perfect. They add “optional” and “recommended” items on every visit even for very minor things. Can’t do oil change without additives. Can’t…

OverpricedElectrical repairAir & cabin filter replacementGeneral repairs & maintenance
Cindy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I had my vehicle radiator flushed and replaced fluid and tire rotation and oil changed. It took most of day, but it was worth it.

Reasonable priceAuto engine diagnosticOil changeTire rotations+ Quality+ Professionalism+ Value
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I can’t say enough good things about this shop. The team here is honest, knowledgeable, and does excellent work every time. They take the time to explain what’s needed (and what isn’t), and I’ve always felt that they truly have my best interest in mind. On top of that, they treat you like family, which is much more…

General repairs & maintenanceOil change
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Brought my car in for check up. Dorso does a complete and through inspection and keeps me informed of my cars condition. Highly recommend.

Reasonable priceGeneral repairs & maintenanceOil changeAuto engine tuning
AbhinavLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Top notch service without selling you any extras like the dealership guys. Reasonable prices and great customer relationships. I would definitely continue to use their services in future.

Reasonable priceGeneral repairs & maintenanceTire rotationsVehicle Inspection
ChiragLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I took my Mazda cx5 here for regular service and check noise coming from breaks. They did a really thorough inspection (more detailed than dealership). They have been in business for 25+ years and the owner was really nice and helpful.

Customer photo from Chirag's reviewCustomer photo from Chirag's reviewCustomer photo from Chirag's reviewCustomer photo from Chirag's review
Reasonable priceAir & cabin filter replacementTire rotationsVehicle Inspection
Rebe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

After our long time ( nearly 30 years) go-to auto repair shop was sold to another business, my family and I, went to 2 different auto repair shops for our car maintenance. It was not until Dorsos’s Automotive was highly recommended by our family friend, that we knew this was going to be our go-to repair shop. My…

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceAuto maintenance
Jeanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I always feel secure when getting work done at Dorso’s.

Reasonable priceVehicle InspectionBrake service & repairOil change
BrandonLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joe, Rick and crew really took car of me. I had some deferred maintenance and now my car is running great. The cost is reasonable, and worked with my schedule.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceVehicle Inspection
Frank5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service, kept us well informed as to service being done. During regular inspection as part of their service found an existing problem which saved us undo wear on front tires. We have been a long time customer and would recommend Dorso’s to any one needing car servicing. Highly professional and above all honest

Air & cabin filter replacementSteering & suspension repairGeneral repairs & maintenance
LauraLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always a wonderful experience and very trustworthy!!

Auto maintenanceOil change
Mit3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Wheel bearing had to be replaced due to humming noise. They did the job quickly, accurately and in reasonable price. They also kept the old parts to show the damage. Thanks for your help!

Air & cabin filter replacementOil changeTire rotations
WillieLocal Guide · 275 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service, genuinely knowledgeable staff, no shortcuts, your gonna get it done the right way.

Brake service & repairOil changeTransmission repair
Dylan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Once again a great service. Dorso’s is always thorough in their inspections and flawless in their execution, which makes a huge difference for my really old car, not only for its repairs, but especially prevention too. Very friendly staff.

Air conditioningElectrical repairGeneral repairs & maintenance
Sumeet10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

- Good service, - Good use of technology to keep clients updated - They didn’t add unnecessary repairs to gain more fees from clients.

Auto maintenanceBatteryBrake service & repair
Ken3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Honest diagnosis, professional and polite. I’ve always had a good experience with Dorso’s.

Brake service & repairAuto engine diagnosticOil change
GregLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Super friendly staff that go above and beyond. They keep you updated throughout the process. Highly recommended.

Auto maintenanceBrakesGeneral repairs & maintenance
Frank8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This auto service has been servicing my car for 20 years. I would not trust anyone else to take take of my Chrysler. I give them 2 wrenches up. Thanks to the entire team.

Air & cabin filter replacementAuto maintenanceGeneral repairs & maintenance
kumarLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dorso is the place to go, period ! This review is long overdue . I had problem with my Hyundai Sonata with general repair as well as MUFFLER problem. My car had problem with muffler as well as maintenance. On calling couple of automotive repair shops in fremont , i was quotes too high or vague answers on muffler…

Auto exhaust system replacementAuto maintenanceBrakes
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They are very thorough in checking all aspects of my old car when I come in for an oil change so I’m comfortable driving a safe car.

Oil changeTire rotations
PhamLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

Good snd friendly service

General repairs & maintenanceOil change
Andre1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Dorso's leaves no stone unturned! They do everything possible to find and repair your car problems. I trust them and look forward to returning again.

General repairs & maintenanceOil change
antwone5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve gone to these guys, for the past 2 years since I met my girlfriend who had also been taking her car here. I am very pleased with the work these fine gentleman do on my car time and time again, nothing short of phenomenal. They really go above and beyond to help and make sure you are taken care of and they truly…

BrakesOil change
Jeremy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Been using Rick for over 10 years for my chevrolet vehicles. I always get what I pay for, w/out the hassle. Makes it enjoyable to maintain my car and keep it running well.

Air & cabin filter replacementAuto maintenanceBattery
tanyaLocal Guide · 218 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Honest Reliable Dependable service we have been customers for well over 20 years .

ElectricalAuto engine diagnosticElectrical repair
Sergei1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been their client for years. They are reliable, professional and honest, and this is what I am looking for from the team that takes care of my car. I trust them 100%. Highly recommended.

Air & cabin filter replacementBrake service & repairGeneral repairs & maintenance
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rick and Joe are excellent at keeping you informed as they work on your vehicle. I would not trust anyone else to work on my truck. Rick is extremely knowledgeable and takes his time to explain what needs to be done and why.

Air & cabin filter replacementGeneral repairs & maintenanceOil change
Christina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They came recommended from a friend. Local small businesses with attentive customer service. Honest and upfront with Servicces. Not the cheapest mechanic around, but worth the price of knowing your auto is in good hands and service is top notch. Services are worth recommending. Satisfied with the work they did on my 2019 Jeep Wrangler.

Body & TrimGeneral repairs & maintenanceOil change+ Quality+ Professionalism

Show more oil change reviews (22 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 67%Overpriced 2%Not sure 2%

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