Experts Reviews · Company report
Dorso's Automotive Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%18+1.3Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Dorso's Automotive Repair

Fremont, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #204Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 351 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dorso's Automotive Repair is better than 89% of auto repair shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dorso's Automotive Repair is better than 82% of auto repair shops.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dorso's Automotive Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dorso's Automotive Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dorso's Automotive Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dorso's Automotive Repair is better than 18% of auto repair shops.F
18

Reviews for your job

Customers hired Dorso's Automotive Repair for 8 kinds of job.

Dorso's Automotive Repair for tire rotations

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Tire rotations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#65 / 94
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 20 Google reviews tagged “Tire rotations”

mlindsay652 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Always thorough and professional, I highly recommend Dorso!

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
ArleneLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Rick and his staff are great, Joe went over everything with me in detail of what needed to be serviced and what could wait for a later date. Thank you for being honest and having great service,would recommend you to anyone who needs great mechanics. 👍

Reasonable priceGeneral repairs & maintenanceTire rotationsVehicle Inspection
Rupert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

greatest auto store in California. they are honest and transparent. will never recommend anything that is unnecessary. fantastic group

Great priceAir & cabin filter replacementGeneral repairs & maintenanceTire rotations
paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Dorso’s was clear and detailed about everything that my truck needed. After a total of 175,000 miles I confidently say that Dorso’s has been the biggest factor in my truck driving smoothly and strong. I can’t thank Dorso’s enough, especially the rise in auto costs! I’m crossing my fingers for another 100,000 miles…

Great priceElectrical repairGeneral repairs & maintenance
Shashank1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★

Not good experience. I’ve been there three times. I come back each time feeling I got taken advantage of. I have an older vehicle, a 2013 accord, so of course it’s not gonna be perfect. They add “optional” and “recommended” items on every visit even for very minor things. Can’t do oil change without additives. Can’t…

OverpricedElectrical repairAir & cabin filter replacementGeneral repairs & maintenance
Cindy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I had my vehicle radiator flushed and replaced fluid and tire rotation and oil changed. It took most of day, but it was worth it.

Reasonable priceAuto engine diagnosticOil changeTire rotations+ Quality+ Professionalism+ Value
AbhinavLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Top notch service without selling you any extras like the dealership guys. Reasonable prices and great customer relationships. I would definitely continue to use their services in future.

Reasonable priceGeneral repairs & maintenanceTire rotationsVehicle Inspection
ChiragLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I took my Mazda cx5 here for regular service and check noise coming from breaks. They did a really thorough inspection (more detailed than dealership). They have been in business for 25+ years and the owner was really nice and helpful.

Customer photo from Chirag's reviewCustomer photo from Chirag's reviewCustomer photo from Chirag's reviewCustomer photo from Chirag's review
Reasonable priceAir & cabin filter replacementTire rotationsVehicle Inspection
Frank5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service, kept us well informed as to service being done. During regular inspection as part of their service found an existing problem which saved us undo wear on front tires. We have been a long time customer and would recommend Dorso’s to any one needing car servicing. Highly professional and above all honest

Air & cabin filter replacementSteering & suspension repairGeneral repairs & maintenance
Mit3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Wheel bearing had to be replaced due to humming noise. They did the job quickly, accurately and in reasonable price. They also kept the old parts to show the damage. Thanks for your help!

Air & cabin filter replacementOil changeTire rotations
Ken3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Honest diagnosis, professional and polite. I’ve always had a good experience with Dorso’s.

Brake service & repairAuto engine diagnosticOil change
Frank8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This auto service has been servicing my car for 20 years. I would not trust anyone else to take take of my Chrysler. I give them 2 wrenches up. Thanks to the entire team.

Air & cabin filter replacementAuto maintenanceGeneral repairs & maintenance
kumarLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dorso is the place to go, period ! This review is long overdue . I had problem with my Hyundai Sonata with general repair as well as MUFFLER problem. My car had problem with muffler as well as maintenance. On calling couple of automotive repair shops in fremont , i was quotes too high or vague answers on muffler…

Auto exhaust system replacementAuto maintenanceBrakes
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They are very thorough in checking all aspects of my old car when I come in for an oil change so I’m comfortable driving a safe car.

Oil changeTire rotations
Jeremy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Been using Rick for over 10 years for my chevrolet vehicles. I always get what I pay for, w/out the hassle. Makes it enjoyable to maintain my car and keep it running well.

Air & cabin filter replacementAuto maintenanceBattery
Sherry5 months ago★★★★★

Rating only, no written review.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceTire rotations
Douglas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Rating only, no written review.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceTire rotations
nellie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Reasonable priceTire rotationsVehicle InspectionOil change
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Great priceExhaustGeneral repairs & maintenanceAuto engine diagnostic
Charles6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto maintenanceGeneral repairs & maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 67%Overpriced 2%Not sure 2%

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