Experts Reviews · Company report
Dorso's Automotive Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%18+1.3Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Dorso's Automotive Repair

Fremont, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #204Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 351 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dorso's Automotive Repair is better than 89% of auto repair shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dorso's Automotive Repair is better than 82% of auto repair shops.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dorso's Automotive Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dorso's Automotive Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dorso's Automotive Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dorso's Automotive Repair is better than 18% of auto repair shops.F
18

Reviews for your job

Customers hired Dorso's Automotive Repair for 8 kinds of job.

Dorso's Automotive Repair for vehicle inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.40
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle Inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#46 / 122
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 40 Google reviews tagged “Vehicle Inspection” · showing 20

mlindsay652 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Always thorough and professional, I highly recommend Dorso!

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
ArleneLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Rick and his staff are great, Joe went over everything with me in detail of what needed to be serviced and what could wait for a later date. Thank you for being honest and having great service,would recommend you to anyone who needs great mechanics. 👍

Reasonable priceGeneral repairs & maintenanceTire rotationsVehicle Inspection
ShellyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Dorso's is the best! They have been tending to my vehucles for approximately 20 years. They perform quality work and do not make repairs that are not indicated. I wholeheartedly recommend Dorso's. Thank you Rick, Joe and Andy I appreciate all you have done for myself and my family! Rick, Joe and everyone have done…

Reasonable priceSteering & suspension repairAuto engine diagnosticEngine repair
Rupert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

greatest auto store in California. they are honest and transparent. will never recommend anything that is unnecessary. fantastic group

Great priceAir & cabin filter replacementGeneral repairs & maintenanceTire rotations
Perry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rick and Joe are very knowledgeable. Gave me a complete overview of my GTO. Dropped off car in the morning and picked up in afternoon. Always keeping me informed of vehicles condition. Dorsos has taken great care of all are vehicles over 20 years

Reasonable priceGeneral repairs & maintenanceVehicle Inspection
mammy.f.7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Everyone at Dorso’s was so positive and helpful. Definitely the best mechanics I’ve encountered with .

Reasonable priceVehicle InspectionBattery
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

If you don't want to worry about your car breaking down on long trips, then service your car at Dorso's Automotive Repair, Fremont. My husband and I have been taking our vehicles to Dorso's for over 30 years and have never experienced a break down "on the road". I attribute this to Dorso's using great products,…

Great priceGeneral repairs & maintenanceVehicle InspectionVehicle safety inspection
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Rick the owner and Joe his assistant I’ve known for sometime (20+ yrs) Always a top notch shop, quality work. After retiring from 40yrs of working in the dealership business, this is where I prefer my vehicles to be repaired! 👍

General repairs & maintenanceVehicle InspectionVehicle safety inspection
SandeepLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Excellent and prompt work! They don't recommend any unnecessary repairs. Thorough communication about the issues, repairs and costs. Rick is always pleasant talk to and explains everything in detail.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceOil change
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

5 🌟 mechanic shop!!

Great priceAuto engine diagnosticVehicle InspectionVehicle safety inspection
paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Dorso’s was clear and detailed about everything that my truck needed. After a total of 175,000 miles I confidently say that Dorso’s has been the biggest factor in my truck driving smoothly and strong. I can’t thank Dorso’s enough, especially the rise in auto costs! I’m crossing my fingers for another 100,000 miles…

Great priceElectrical repairGeneral repairs & maintenance
Shashank1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★

Not good experience. I’ve been there three times. I come back each time feeling I got taken advantage of. I have an older vehicle, a 2013 accord, so of course it’s not gonna be perfect. They add “optional” and “recommended” items on every visit even for very minor things. Can’t do oil change without additives. Can’t…

OverpricedElectrical repairAir & cabin filter replacementGeneral repairs & maintenance
Cindy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I had my vehicle radiator flushed and replaced fluid and tire rotation and oil changed. It took most of day, but it was worth it.

Reasonable priceAuto engine diagnosticOil changeTire rotations+ Quality+ Professionalism+ Value
AbhinavLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Top notch service without selling you any extras like the dealership guys. Reasonable prices and great customer relationships. I would definitely continue to use their services in future.

Reasonable priceGeneral repairs & maintenanceTire rotationsVehicle Inspection
ChiragLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I took my Mazda cx5 here for regular service and check noise coming from breaks. They did a really thorough inspection (more detailed than dealership). They have been in business for 25+ years and the owner was really nice and helpful.

Customer photo from Chirag's reviewCustomer photo from Chirag's reviewCustomer photo from Chirag's reviewCustomer photo from Chirag's review
Reasonable priceAir & cabin filter replacementTire rotationsVehicle Inspection
Jeanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I always feel secure when getting work done at Dorso’s.

Reasonable priceVehicle InspectionBrake service & repairOil change
BrandonLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joe, Rick and crew really took car of me. I had some deferred maintenance and now my car is running great. The cost is reasonable, and worked with my schedule.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceVehicle Inspection
Frank5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service, kept us well informed as to service being done. During regular inspection as part of their service found an existing problem which saved us undo wear on front tires. We have been a long time customer and would recommend Dorso’s to any one needing car servicing. Highly professional and above all honest

Air & cabin filter replacementSteering & suspension repairGeneral repairs & maintenance
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have used Dorso’s for years and am very happy with the service they provide.

General repairs & maintenanceVehicle InspectionAuto maintenance
Sherry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’m very satisfied with the service for my car. Andy was very helpful, nice, and professional. I’m glad that I found my new automotive repair shop.

Brake service & repairVehicle Inspection

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 67%Overpriced 2%Not sure 2%

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