SoAmazing MeLocal Guide · 148 reviewsTotal number of Google reviews SoAmazing has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFriendly and professional service
Doug King’s Pup Star Pet Salon
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%36+2.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#94 of 230 mobile dog groomersPosition by Experts Score among all companies we track in this category. · better than 59%
4.9 ★★★★★ 376 Google reviews · 24 photos
93%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
8%reviews answered by the owner
Jun 2026latest review
Doug King’s Pup Star Pet Salon at a glance
Google reviewers rate Doug King’s Pup Star Pet Salon 4.9 out of 5 based on 376 reviews, with the owner responding to 8% of comments. Clients frequently praise the staff for their friendly demeanor, patience with anxious pets, and ability to follow specific styling requests while maintaining a clean environment. Recurring themes highlight consistent grooming quality and reasonable pricing for services like baths, nail trims, and haircuts. However, a small number of low-star reviews criticize delayed start times, unresponsive appointment requests, and unexpected price increases or billing disputes.
- Google rating: 4.9 out of 5 from 376 reviews (93% five-star).
- Reviews on this page: 376 Google reviews (275 with written comments, 79 with photos).
- Owner responses: the business replied to 8% of reviews.
- Most recent review: June 25, 2026.
- Service: Mobile Dog Groomer serving Las Vegas, Nevada.
Data from Google, last updated November 10, 2026.
Score profile vs other mobile dog groomers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Doug King’s Pup Star Pet Salon: 90/100 on this factor. Category median: 87.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Doug King’s Pup Star Pet Salon: 93/100 on this factor. Category median: 82.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Doug King’s Pup Star Pet Salon: 100/100 on this factor. Category median: 96.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Doug King’s Pup Star Pet Salon: 100/100 on this factor. Category median: 96.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Doug King’s Pup Star Pet Salon: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Doug King’s Pup Star Pet Salon: 36/100 on this factor. Category median: 51.D
36
Bar = this company · dark tick = category median.
Star ratings
376 Google reviews we collected
- 5 stars35093%
- 4 stars175%
- 3 stars21%
- 2 stars10%
- 1 star62%
Praise vs complaints
Phrases our text analysis found in 275 written reviews
- Praise30497%
- Complaints113%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price563%
- Reasonable338%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude9831%
- Quality & results9630%
- Would recommend5217%
- Price & value3411%
- Speed & response227%
- Communication72%
- Honesty & trust62%
What customers talk about
We read 275 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“So I’m sending such praise everyone at Doug King’s Pup Star Pet Salon🙌❤️⭐️ so professional and kind❤️🙌”
“Excellent service Very attentive to your pets needs and very friendly.”
“The worst part is we were reached out to by the owner and they apologized and apologized and said they would get back to us on what happened!”
“She loves the staff and we are always excited to come back…Highly recommend for your pets as well”
“The drive was long from my house (18 min) but totally worth it.”
“It appears they overbook clients while overcharging.”
“DK are very responsive and want you to be happy with their services.”
“I was given an estimated time for pick up, communication was great, and my dog’s grooming/de-shed was well done.”
“They understood that she had a trust issue and they worked their selves with a lot of patience and love and compassion where my mom‘s Pomeranian now l…”
People customers mention
- Gloria 5 reviews
- Kings 4 reviews
- Luis 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Doug King’s Pup Star Pet Salon for 2 kinds of job. Pick one to see what they paid and said.
Recent reviews
MonLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I have a very anxious mini Australian shepherd. They were so patient and awesome with her.
Great priceDog nail trimming
BobbieLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
My dog Bentley was in real bad shape! I didn't have the money for awhile to get him to the salon so I tried to do the salon at home.. NEVER do it by yourself, if you have no clue how to do it!! Lol.. they did such a awesome job.. Bentley came out looking fresh and so cute.. with a cute bandana.. I tried but they…
Reasonable price
Monte13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Brandi absolutely looooves Doug Kings Pup Salon…she always leaves looking and smelling fresh with an adorable smile..She loves the staff and we are always excited to come back…Highly recommend for your pets as well
Reasonable priceDog bathing and blow dry
PCLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
So I’m sending such praise everyone at Doug King’s Pup Star Pet Salon🙌❤️⭐️ so professional and kind❤️🙌 Kona loves his time and Tidy🙌❤️
Great price
Kenneth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Excellent service Very attentive to your pets needs and very friendly. Our dog look beautiful.
Sam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
This is the best place to take my fur baby. They do a great job and my girl always is happy after rather than scared like other places.
Reasonable priceDog bathing and blow dryDog full service groomingDog nail trimming
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Dog nail trimming | 3 | — |
| Dog bathing and blow dry | 2 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 376 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Mon WillyLocal Guide · 25 reviewsTotal number of Google reviews Mon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have a very anxious mini Australian shepherd. They were so patient and awesome with her.
- Price assessment: Great price
- Services: Dog nail trimming
Bobbie FittroLocal Guide · 19 reviewsTotal number of Google reviews Bobbie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy dog Bentley was in real bad shape! I didn't have the money for awhile to get him to the salon so I tried to do the salon at home.. NEVER do it by yourself, if you have no clue how to do it!! Lol.. they did such a awesome job.. Bentley came out looking fresh and so cute.. with a cute bandana.. I tried but they succeeded.. thank you to the people who did an AWESOME JOB WITH MY DOG!! I WILL COME BACK..
- Price assessment: Reasonable price
Monte Harris13 reviewsTotal number of Google reviews Monte has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBrandi absolutely looooves Doug Kings Pup Salon…she always leaves looking and smelling fresh with an adorable smile..She loves the staff and we are always excited to come back…Highly recommend for your pets as well
- Price assessment: Reasonable price
- Services: Dog bathing and blow dry
PC FerrantiLocal Guide · 47 reviewsTotal number of Google reviews PC has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSo I’m sending such praise everyone at Doug King’s Pup Star Pet Salon🙌❤️⭐️ so professional and kind❤️🙌 Kona loves his time and Tidy🙌❤️
- Price assessment: Great price
Kenneth Flowers4 reviewsTotal number of Google reviews Kenneth has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent service Very attentive to your pets needs and very friendly. Our dog look beautiful.
Sam1 reviewTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis is the best place to take my fur baby. They do a great job and my girl always is happy after rather than scared like other places.
- Price assessment: Reasonable price
- Services: Dog bathing and blow dry, Dog full service grooming, Dog nail trimming
Eddie J4 reviewsTotal number of Google reviews Eddie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey do an amazing job with my dogs and are really nice I have 0 complaints, I definitely will bring my dogs back here whenever they need their baths.
Allen Taylor2 reviewsTotal number of Google reviews Allen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlways very friendly service great prices highly recommend you taking your pet to Doug Kings everyone that works there is very friendly Gloria takes care of our Summer Rain she always comes out smelling good and looking beautiful
- Price assessment: Great price
Eriial Minisee8 reviewsTotal number of Google reviews Eriial has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI’ve been bringing my babies here for two years. The do great works and my babies never have cuts or irritation and they always work with me to accomplish the look I wish to achieve!
Business details
- Address: 955 W Craig Rd #113-N, North Las Vegas, NV 89032
- Phone: (702) 399-7827
- Website: dougkingspupstarpetsalon.com
- Service area: Las Vegas, NV