How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREDowney's Specialty Cleaning
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 5.0★ from 151 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Downey's Specialty Cleaning for 5 kinds of job.
Downey's Specialty Cleaning for carpet steam cleaning
Clear ✕All 44 Google reviews tagged “Carpet steam cleaning”
Great job. This was my second time using Downey’s carpet cleaning
Downey's Carpet Care once again came through for me. Carpet and sofa were left impeccably clean. They were prompt, courteous and professional. I recommend Downey's 100%.
This carpet cleaning was for my dad. He had some spots of blood in the living room and hallway due to his little dog was ill and ended up passing away. Looking at those stains is always a reminder for my dad on what happened to his dog. The stains are still there after the cleaning. There is a slight improvement,…
Mr. Downey and his son, Kevin, were outstanding to work with! Not only did I receive a call after booking the service to ensure I was prepared for their visit, they walked through each room upon arrival and completion to let me know what they would and did do in each room. I even have a call scheduled tomorrow to…
Had carpets cleaned and they turned out beautiful and their agents were a delight to have in house doing the job. Would highly recommend.
Mr Downing and his service man did excellent work both great guys Millie also love the attention
Great job on the carpet and chair cleaning. Carpet back to like new and the old chair hasn't looked this good in years! The technicians were very personable and knowledgeable
Downey Carpet Cleaner did an excellent job—professional and reliable! They were very thorough and efficient, and we will definitely use their services again.
Always phenomenal service, friendly, prompt, considerate, and truly fantastic results, especially on really baked-in, older stains.
Great job! They got stains out of our carpet that I thought would never come out. Super friendly and courteous! We even received a follow up call to see if they needed to come back for any reason. I highly recommend them, you won’t be disappointed!
I would give this business 10 stars if I could because they are that excellent. I got my kitchen tile and grout cleaned and they made it look like a brand new floor and also had my carpet cleaned. Feels so much cleaner. Very friendly and professional and priced perfect.
BEST CARPET CLEANING SERVICE IVE EVER DEALT WITH WONT GO ANYWHERE ELSE!!!
Paul did a great job!!! Hr was polite, friendly and nice. I will use them again.
The area rug looked and smelled brand new when I picked it up.
Carpet cleaning done well and on time.
I'm very happy with my experience! Paul was my tech and he was polite, respectful, and prompt. I had 3 rooms cleaned; one with some pet stains. The stains are gone and the rooms smell fresh. I would recommend Downeys.
Downey Carpet Care has always been prompt, polite, efficient, and thorough. We recommend them to anyone looking for carpet cleaning services.
We had absolutely filthy carpeting that had not been cleaned in years. Downey’s Carpet Care of Granville made the carpet look new and far exceeded all my expectations.
Wonderfully done! Prompt and very thorough.
Felt so comfortable knowing Paul and John were taking care of cleaning our carpets and rugs. Upfront with costs and professional.
Paul was right on time, very friendly and knowledgeable, and did a great job!
They took their time and do a great job! Very professional and local company and I would call them again.
Downey always does a terrific job! Great customer service and great work!
Reliable. Friendly, efficient service. Always quality work.
Excellent and thorough! Terrific customer service. Our carpet and an old couch are fresh and clean!
Very nice people who worked hard to get our filthy carpets looking much better.
Carpet looks great!! Everything done in a timely manner and with a smile!
John was great to work with, communication was easy, arrived on time and was very professional.
My area rugs look and smell great!
Downey’s has always been an easy and great experience. Will always use their services.
We have used this company for years and have experienced only the best service and results! Case in point was recently we had our new carpets cleaned and a red wine stain looked gone at first but re-appeared. I called and they came back out and treated it with a different sort of solution and like magic the carpet…
Kevin was so professional, yet friendly. He did an incredible job cleaning my area rug, ottoman, and dining room chairs. Thanks. Always depend on them.
Good job, efficient, friendly and thorough. Removed spots previous carpet cleaner could not clean. Highly recommended.
John and Kevin were great. Had a little bit of an emergency, and they were able to fit us in last minute for the next day. Will use them again!
Downey continues to be the best of cleaning service in our area. The service is top notch always predictable and they always go out of their way to make sure everything‘s done.
I had two of my wool oriental rugs cleaned at Downey's facility. The rugs are over 50 years old. John was very careful with them and cleaned them beautifully. I would trust him with any future cleaning projects.
Downey's Carpet Care of Granville always provides excellent carpet cleaning services and great customer service from booking appointment to following up afterwards. We wouldn’t use anyone else! Thank you!
Always on time and do a thorough job cleaning the carpet.
I can always count on Downey’s Carpet Care to do a great job
Downey service was outstanding! Carpet on stairs and landing were cleaned with excellent results. Puppy had used the landing to urinate a few times until he was better trained, which left an odor. The cleaning eliminated the problem. Arrived at scheduled time, was very pleasant and professional.
This is our second time using Downey's Carpet Care of Granville. I will never use another company - they do the best work. They thouroughly clean my carpets and furniture and I know it's not a rush job. Thank you for another amazing service!!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 44 | $158–$347 |
| General carpet cleaning | 24 | $153–$334 |
| Pet stain & odor removal | 18 | $139–$373 |
| Upholstery cleaning | 15 | $170–$340 |
| Area rug cleaning | 10 | $163–$477 |
