How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREDowney's Specialty Cleaning
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 5.0★ from 151 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Downey's Specialty Cleaning for 5 kinds of job.
Downey's Specialty Cleaning for general carpet cleaning
Clear ✕All 24 Google reviews tagged “General carpet cleaning”
Downey did a great job on my carpets. I would use them again. Very friendly and professional.
Mr. Downey and his son, Kevin, were outstanding to work with! Not only did I receive a call after booking the service to ensure I was prepared for their visit, they walked through each room upon arrival and completion to let me know what they would and did do in each room. I even have a call scheduled tomorrow to…
GREAT. Very prompt, professional and knew how to get those old stains out. Carpet looks new. Highly recommend. 🙂
Always phenomenal service, friendly, prompt, considerate, and truly fantastic results, especially on really baked-in, older stains.
I have been a customer of Downey's for years and have always found them to be responsive and professional while delivering great results!
Downey Carpet Cleaning is excellent. They are reasonably priced, friendly, professional, and they really really clean your carpets! I highly recommend them, and I'll be using them in the future.
Have worked with John and his company for close to 20 years. Always on time, efficient, provide a wide array of services. We mostly have some high traffic carpet areas cleaned on a regular basis but have also had Downey clean grout and area rugs. Great results. Appreciate being able to schedule directly through their website.
Paul was right on time, very friendly and knowledgeable, and did a great job!
We have been long time customers. I appreciate their follow up calls after every service. That is something that makes them unique in my opinion as I've never experienced that with any other carpet cleaner.
The Downey team always delivers courteous, professional care at a great price point. Clients for almost 14 years!
Prompt, courteous, reliable, thorough, and hard working. A Very Satisfied Customer!
You will never meet a team more focused on customer care and expert cleaning than Downey’s. Every. Single. Time.
I have had many occasions to use their Services and have never been disappointed. Would highly recommend them to anyone looking for Carpet Cleaning.
Downey did an AMAZING job with our carpets. Kevin was on time, courteous, thorough, and efficient. We have two large dogs and a toddler and the carpets were definitely showing it. By the time he was done, the carpets looked SO much better. He even took the time to point out a particularly tough spot in our living…
I cannot recommend enough! Excellent service, and very reasonable! They were on time and thoroughly cleaned as requested. Very happy customer.
Excellent service! They did a great job of cleaning the carpet. Good price. I would highly recommend them to do your carpets and stairs
Excellent communication from start to finish—starting with quick email responses, followed by an easy phone call to schedule. I especially appreciated the text confirmations and friendly reminders. The Downey’s arrived right on time, were thoroughly professional, and left our carpets looking absolutely amazing. We…
We have been using Downey's Carpet Care of Granville for quite a few years now and have always been extremely satisfied with the quality of their work. They do a great job, are easy to schedule and give great customer service. We have had a couple of occasions where we have had a tough stain and they have always…
The Downey family did a fantastic job cleaning our carpets. They were professional, on time, and they charged what they quoted and did not try to sell incremental services (which I have experienced with other cleaning services). We will definitely use them again.
Downey’s take great care of our carpet and upholstery! Make it look new! Also care for other areas of your home while doing that job. Very conscientious work!
As always, John and his team deliver excellently. Courteous, prompt, good value... I have hired them multiple times, and it's the same excellent service every time. Thank you. It's nice to find a service provider you can trust and not worry about the quality of the work.
First time I’ve used this company but he came highly recommended. I am very impressed with the company and the results.
I have used Downey Carpet Care for years and just made another appt. John and his team are friendly, courteous and above all they do a great job. I have cats and dogs in the house and believe me it can be a challenge. The challenge is always met. In Licking County he is the one to go to!
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 44 | $158–$347 |
| General carpet cleaning | 24 | $153–$334 |
| Pet stain & odor removal | 18 | $139–$373 |
| Upholstery cleaning | 15 | $170–$340 |
| Area rug cleaning | 10 | $163–$477 |
