How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREDowney's Specialty Cleaning
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 5.0★ from 151 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Downey's Specialty Cleaning for 5 kinds of job.
Downey's Specialty Cleaning for pet stain & odor removal
Clear ✕All 18 Google reviews tagged “Pet stain & odor removal”
Mr. Downey and his son, Kevin, were outstanding to work with! Not only did I receive a call after booking the service to ensure I was prepared for their visit, they walked through each room upon arrival and completion to let me know what they would and did do in each room. I even have a call scheduled tomorrow to…
GREAT. Very prompt, professional and knew how to get those old stains out. Carpet looks new. Highly recommend. 🙂
I would give this business 10 stars if I could because they are that excellent. I got my kitchen tile and grout cleaned and they made it look like a brand new floor and also had my carpet cleaned. Feels so much cleaner. Very friendly and professional and priced perfect.
I have been a customer of Downey's for years and have always found them to be responsive and professional while delivering great results!
The area rug looked and smelled brand new when I picked it up.
Paul was right on time, very friendly and knowledgeable, and did a great job!
We have been long time customers. I appreciate their follow up calls after every service. That is something that makes them unique in my opinion as I've never experienced that with any other carpet cleaner.
The Downey team always delivers courteous, professional care at a great price point. Clients for almost 14 years!
Reliable. Friendly, efficient service. Always quality work.
You will never meet a team more focused on customer care and expert cleaning than Downey’s. Every. Single. Time.
I have had many occasions to use their Services and have never been disappointed. Would highly recommend them to anyone looking for Carpet Cleaning.
Downey did an AMAZING job with our carpets. Kevin was on time, courteous, thorough, and efficient. We have two large dogs and a toddler and the carpets were definitely showing it. By the time he was done, the carpets looked SO much better. He even took the time to point out a particularly tough spot in our living…
Very nice people who worked hard to get our filthy carpets looking much better.
Excellent communication from start to finish—starting with quick email responses, followed by an easy phone call to schedule. I especially appreciated the text confirmations and friendly reminders. The Downey’s arrived right on time, were thoroughly professional, and left our carpets looking absolutely amazing. We…
Downey service was outstanding! Carpet on stairs and landing were cleaned with excellent results. Puppy had used the landing to urinate a few times until he was better trained, which left an odor. The cleaning eliminated the problem. Arrived at scheduled time, was very pleasant and professional.
First time I’ve used this company but he came highly recommended. I am very impressed with the company and the results.
I have used Downey Carpet Care for years and just made another appt. John and his team are friendly, courteous and above all they do a great job. I have cats and dogs in the house and believe me it can be a challenge. The challenge is always met. In Licking County he is the one to go to!
John and his son cleaned my sectional, two chairs and an area rug. The furniture and rug had gone through construction and two animals. When they were done it looked awesome. They were professional and cared. I would highly recommend them.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 44 | $158–$347 |
| General carpet cleaning | 24 | $153–$334 |
| Pet stain & odor removal | 18 | $139–$373 |
| Upholstery cleaning | 15 | $170–$340 |
| Area rug cleaning | 10 | $163–$477 |
