How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREDowney's Specialty Cleaning
Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 5.0★ from 151 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Downey's Specialty Cleaning for 5 kinds of job.
Downey's Specialty Cleaning for upholstery cleaning
Clear ✕All 15 Google reviews tagged “Upholstery cleaning”
Downey's Carpet Care once again came through for me. Carpet and sofa were left impeccably clean. They were prompt, courteous and professional. I recommend Downey's 100%.
Mr Downing and his service man did excellent work both great guys Millie also love the attention
Great job on the carpet and chair cleaning. Carpet back to like new and the old chair hasn't looked this good in years! The technicians were very personable and knowledgeable
Always phenomenal service, friendly, prompt, considerate, and truly fantastic results, especially on really baked-in, older stains.
Wonderfully done! Prompt and very thorough.
Reliable. Friendly, efficient service. Always quality work.
Excellent and thorough! Terrific customer service. Our carpet and an old couch are fresh and clean!
Very nice people who worked hard to get our filthy carpets looking much better.
Kevin was so professional, yet friendly. He did an incredible job cleaning my area rug, ottoman, and dining room chairs. Thanks. Always depend on them.
I couldn't ask for better customer service or professional workmanship! Downey Carpet Care has cleaned my furniture for many years. It is easy to set an appt and know that you are getting the best care and from a local business. They arrive on time, are always polite and personable and don't leave until you are…
Downey’s take great care of our carpet and upholstery! Make it look new! Also care for other areas of your home while doing that job. Very conscientious work!
I can always count on Downey’s Carpet Care to do a great job
This is our second time using Downey's Carpet Care of Granville. I will never use another company - they do the best work. They thouroughly clean my carpets and furniture and I know it's not a rush job. Thank you for another amazing service!!
I have used Downey Carpet Care for years and just made another appt. John and his team are friendly, courteous and above all they do a great job. I have cats and dogs in the house and believe me it can be a challenge. The challenge is always met. In Licking County he is the one to go to!
John and his son cleaned my sectional, two chairs and an area rug. The furniture and rug had gone through construction and two animals. When they were done it looked awesome. They were professional and cared. I would highly recommend them.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 44 | $158–$347 |
| General carpet cleaning | 24 | $153–$334 |
| Pet stain & odor removal | 18 | $139–$373 |
| Upholstery cleaning | 15 | $170–$340 |
| Area rug cleaning | 10 | $163–$477 |
