Experts Reviews · Company report
Downriver Climate Control, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Downriver Climate Control, LLC

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 5.0★ from 363 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Downriver Climate Control, LLC is better than 100% of heat pump installation services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Downriver Climate Control, LLC is better than 99% of heat pump installation services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Downriver Climate Control, LLC is better than 100% of heat pump installation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Downriver Climate Control, LLC is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Downriver Climate Control, LLC is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Downriver Climate Control, LLC is better than —% of heat pump installation services.–
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Reviews for your job

Customers hired Downriver Climate Control, LLC for 8 kinds of job.

Downriver Climate Control, LLC for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$192–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 59
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 34 Google reviews tagged “HVAC system repair” · showing 20

Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

8:00 am Sunday morning I found out our furnace wasn’t working. I called and Justin was here in an hour and fixed. Not only GREAT service but his price was incredibly low! Made sure to get his card for my family members. Thanks again, Justin!

Paid $200–400Great priceHVAC system repair
Aaron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great and fairly priced! Terrific AC expertise

HVAC system repair
Ozzy1980311 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My AC went out this afternoon (7-7-26) around 6:30, called Justin and he was at my house within an hour, had me up and running in about 15 minutes!! Couldn’t be happier with his service, super professional and very very fair with his prices, I highly recommend anyone with AC issues this summer call Justin!!

Paid $200–400Great priceHVAC system repair
I8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Called Downriver Climate Control on a weekend, due to no air conditioning. Justin responded promptly, came out and assessed the problem. He was able to correct the issue and get me back up and running again. He was through, honest, explained the problem perfectly, and offered multiple solutions. I will use Downriver…

Great priceHVAC system repair
Patrick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Really great service. Justin took care of everything and was very knowledgable

Great priceHVAC system repair
Jeremy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Came out same day and does good work

HVAC system repairHVAC system maintenanceA/C system maintenance
NinaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I am so grateful to have found Justin! He came within 3 hours of my desperate phone call, and fixed our AC in a thunderstorm to beat. He explained everything thoroughly, was priced reasonably, and was kind and efficient. I would highly recommend him to anyone. We will definitely be back!

Paid $600–700Great priceHVAC system repair
Herman10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Justin was available to come and fix our furnace on short notice and he offered to look at our AC until while he was here which lucky needed attention. He is very professional and polite, but about all he gets the job done, he is the only HVAC company we call.

Paid $300–400Great priceHVAC system repair
dLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Thanks Justin for fast service in fixing our heating problem! Very professional, friendly and all around nice guy! Fair pricing and fast service is what you want when it's cold and your furnace breaks down. Very happy with his service and will call again if needed!

Paid $300–400Reasonable priceHVAC system repair
Neil6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Top notch service and FAST to arrive! Came same day! Justin took care of my furnace vent blower motor in no time, charged a fair price for his services and didn't gouge me marking up the part cost. Don't understand why people use BIG, national heating and cooling outfits who have to maintain a fleet of vehicles…

Paid $500–600Reasonable priceHVAC system repair
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great service, arrived in less than 1 hr on Saturday night. Diagnosed in no time. Had to get part ( exclusive to my furnace) Sunday morning and installed in about 30 min. Would recommend to all

Paid $200–300Reasonable priceHVAC system repair
MartyLocal Guide · 104 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had my furnace stop working the day after Thanksgiving. I called and within 1 hour they were out to diagnose my furnace problem. They repaired my furnace in no time and had us back up and warm again. I love using our local Trenton companies.

Paid $600–700Great priceHVAC system repair
CaraLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This company did maintenance for my furnace at home and also fixed our furnace at our rental home in Trenton! Super honest and very affordable and would not recommend anyone else!! Thank you Justin!

Great priceHVAC system repairHVAC system maintenance
KaylaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Justin is awesome guy all around very professional, knowledgeable honest and reliable. Great work Great prices. This is the 2nd time I've had to call on him and he never seized to amaze me. Would not call anyone else as he is the BEST at what he does!! Thanks again sir wish I could give you more than 5 ⭐.. your a lifesaver!!

Paid $1–100Great priceHVAC system repairHVAC system maintenance
brian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Justin came to my home in Southgate. He identified the problem quickly, which was a blower motor, and after some calls because we hoped not to have to go with a replacement type for it, managed to find the exact part for my 30 year old furnace. Prompt, quick and professional. Very satisfied. Highly recommend.

Paid $800–900Reasonable priceHVAC system repair
Gregory3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I couldn't be happier with the service I received from Downriver Climate Control. Justin came out early on a Sunday to fix my a/c unit. He was right on time and had the problem diagnosed and fixed in 30 minutes. The price was more than reasonable as well. I will not hesitate to use them again!

Great priceHVAC system repair
Martin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Called them and fixed by problem all in the same day.

Paid $1–100Reasonable priceHVAC system repair
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional run down on work to be done. Quick and clean. Would recommend.

Paid $1–100Great priceHVAC system repair
Brooke6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Such a great family-owned company! Came out and fixed our furnace ! They’re professional, friendly, and truly care about their customers. It feels good supporting a business that treats you like family and stands behind their work. Highly recommend!

Reasonable priceHVAC system repair
Brandon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

justin came and maintenanced and repaired our furnace! he was fairly priced, on time and walked us through everything!! highly reccommend this company!

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance

Show more HVAC system repair reviews (14 more) →

Price

$322-21% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 70%Reasonable 30%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair34$192–$1.1k
HVAC system maintenance17$104–$417
A/C system repair13$209–$585
Heating system repair10$158–$731
A/C system maintenance7$78–$353
Heating system installation2$1.4k–$2.4k
Install AC2$1.6k–$3.7k
Heating system maintenance2$54–$278

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