Experts Reviews · Company report
Dr. D's Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Dr. D's Appliance Repair

West Bountiful, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 16 appliance installation · 5.0★ from 571 Google reviews

Report card

Percentile vs other appliance installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dr. D's Appliance Repair is better than 98% of appliance installation.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dr. D's Appliance Repair is better than 96% of appliance installation.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dr. D's Appliance Repair is better than 100% of appliance installation.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dr. D's Appliance Repair is better than 100% of appliance installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dr. D's Appliance Repair is better than 100% of appliance installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dr. D's Appliance Repair is better than 100% of appliance installation.A
100

Reviews for your job

Customers hired Dr. D's Appliance Repair for 8 kinds of job.

Dr. D's Appliance Repair for dishwasher repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$360
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Dishwasher repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Dishwasher repair”

Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mike is knowledgeable and involves you in the process.

Dishwasher repair+ Professionalism
Erika13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Even though Dr D diagnosed that our washing machine needed replacing instead of fixing, he offered to look at any other appliances while he was already here. He then fixed a beep setting that has driven me and my husband crazy on our dishwasher for years! We had tried you-tubing the problem many times and just lived…

Dishwasher repairWashing machine repair
Nancy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dr. D was on time and very personable. He checked my washer and it was OK thank goodness! He checked my dryer and it was OK thank goodness! I was very pleased with his visit and knowing that all is well I didn’t think it was. He left a sticker on my washer and dryer that was small with his name and phone number so…

Reasonable priceDishwasher repairDryer repair
Nels4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The best - quick to respond and fast in resolving issues. Super knowledgeable and great at doing just what needs to be done. Highly recommend!

Great priceDishwasher repairRefrigerator/freezer repairDryer repair
Franklin11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dr. D fixed the problem expeditiously. Updated the firmware and our dishwasher was ready to go. He was clean, friendly and thorough. I’d recommend him.

Reasonable priceDishwasher repair
MilesLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We’ve used Dr. D’s appliance repair several times over the years, he’s quick, easy to work with, communicates well, and gives honest advice. For sure using him again when we need something repaired.

Dishwasher repairRefrigerator/freezer repairStove, cooktop & oven repair+ Responsiveness+ Quality+ Professionalism
BrianLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mike is great to work with.

Dishwasher repair+ Responsiveness+ Punctuality+ Professionalism
Hetty11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike is very helpful with all of my appliances. Really, he has helped me with all of them. He gives great advice and very fair with price. Very kind and super helpful.

Dishwasher repairWashing machine repair+ Responsiveness+ Quality+ Professionalism
Jon9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike is always prompt and professional. He quickly diagnosed our issue and returned with the needed part to complete the repair.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Melanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome all around! Quick to get to us, super knowledgeable and appreciated his expertise. Professional, responsive, on time. All of the things. Would definitely call again.

Dishwasher repair
RebeccaLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Straightforward visit with clear communication. He helped us find the best solution for our dishwasher issue. Thanks!

Dishwasher repair+ Responsiveness+ Professionalism
SarahLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was impressed by the timeliness of DR. D’s, I’ve had others in the past no show several times. He was great at communication and assisting me to understand the issues and a course of action.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Sherilyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike knows what he is talking about. He follows through and is friendly and professional.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
_2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've used Dr.D's services a couple of times now, Mike is definitely our go-to guy for any appliance repairs.

Dishwasher repairWashing machine repair+ Responsiveness+ Quality+ Professionalism
Jordan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike's unwavering commitment to fairness and his selfless attitude truly set him apart. As someone who assisted with the initial setup of Dr. D's website, I had the pleasure of working with him closely. I thoroughly enjoyed the experience of having him as my client. Despite the inherent challenges that come with…

Dishwasher repair+ Responsiveness+ Quality+ Professionalism
Parker1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike was great! Right on time, professional, and knowledgeable! We had a hard time getting someone to fix the dishwasher in our office kitchen because it was an *office* and not a home, but Mike was more than happy to help us. In and out, quick repair. Thanks, Mike!

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
TylerLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service. Straight up answers without someone attempting to pressure sale you on something. My dishwasher was working intermittently so I called Dr. D to come take a look. When he got here he immediately went to work and identified a possible issue in the sump. After addressing the sump issue, he let me know…

Dishwasher repair+ Responsiveness+ Punctuality+ Professionalism
Erin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank you for being so professional, thoughtful, and thorough! Highly recommend!

Dishwasher repair+ Responsiveness+ Professionalism
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Marissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Dishwasher repair
RANDYLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Thoughtful1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Dishwasher repair+ Responsiveness+ Quality+ Professionalism
Demi5 years ago★★★★★

Rating only, no written review.

Dishwasher repair+ Responsiveness+ Professionalism
Bryan5 years ago★★★★★

Rating only, no written review.

Dishwasher repair+ Responsiveness+ Professionalism

Price

$189-35% vs typical appliance installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 70%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Dishwasher repair24$164–$360
Dryer repair21$227–$359
Refrigerator/freezer repair21$139–$385
Washing machine repair11$253–$392
Refrigerator repair8$201–$705
Stove, cooktop & oven repair4$213–$637
Washer/dryer repair3—
Oven repair2$201–$448

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