Experts Reviews · Company report
Dr. D's Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Dr. D's Appliance Repair

West Bountiful, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 16 appliance installation · 5.0★ from 571 Google reviews

Report card

Percentile vs other appliance installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dr. D's Appliance Repair is better than 98% of appliance installation.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dr. D's Appliance Repair is better than 96% of appliance installation.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dr. D's Appliance Repair is better than 100% of appliance installation.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dr. D's Appliance Repair is better than 100% of appliance installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dr. D's Appliance Repair is better than 100% of appliance installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dr. D's Appliance Repair is better than 100% of appliance installation.A
100

Reviews for your job

Customers hired Dr. D's Appliance Repair for 8 kinds of job.

Dr. D's Appliance Repair for washing machine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$253–$392
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Washing machine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 10

All 11 Google reviews tagged “Washing machine repair”

Nels2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Always helpful, quick and reasonable!

Washing machine repair+ Responsiveness+ Professionalism+ Value
Craig14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Would not hesitate to recommend. Called in the morning for service, and they were at our home a few hours later. Very friendly unprofessional.

Reasonable priceWashing machine repair
Erika13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Even though Dr D diagnosed that our washing machine needed replacing instead of fixing, he offered to look at any other appliances while he was already here. He then fixed a beep setting that has driven me and my husband crazy on our dishwasher for years! We had tried you-tubing the problem many times and just lived…

Dishwasher repairWashing machine repair
Hetty11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike is very helpful with all of my appliances. Really, he has helped me with all of them. He gives great advice and very fair with price. Very kind and super helpful.

Dishwasher repairWashing machine repair+ Responsiveness+ Quality+ Professionalism
JohnLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Mike is awesome. Have had him out for a washing machine, dishwasher and fridge. He is responsive, honest, quick and does a great job. Highly recommend.

Washing machine repair
Jim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike (Dr. D) is probably the most personable and friendly repairman I've ever worked with. He is very straightforward, honest and knowledgeable. He's great at explaining the details of what's wrong and what is required for the repair.

Washing machine repair+ Responsiveness+ Punctuality+ Quality
Wendy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike is awesome! He found the problem with my washer and gave me some pro tips on how to extend the life of my machine. He also found a second problem with it that I wasn’t aware of. The best thing is to have your appliance not need a repair in the first place, but the next best thing is to call Dr D’s appliance repair and have Mike fix it!

Washing machine repair+ Responsiveness+ Punctuality+ Quality
_2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've used Dr.D's services a couple of times now, Mike is definitely our go-to guy for any appliance repairs.

Dishwasher repairWashing machine repair+ Responsiveness+ Quality+ Professionalism
Rachael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mike was amazing to work with. He is quick and easy to communicate with right from the get go. Not only that, but while diagnosing the problem he was able to figure it out so that we didn’t have to pay for an entirely new part, which saved us so much money. This guy is super honest, trustworthy, and is clearly an…

Washing machine repair+ Responsiveness+ Punctuality+ Quality
tina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Washing machine repair+ Quality
Kristin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Dryer repairWashing machine repair+ Responsiveness+ Quality+ Professionalism

Price

$189-35% vs typical appliance installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 70%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Dishwasher repair24$164–$360
Dryer repair21$227–$359
Refrigerator/freezer repair21$139–$385
Washing machine repair11$253–$392
Refrigerator repair8$201–$705
Stove, cooktop & oven repair4$213–$637
Washer/dryer repair3—
Oven repair2$201–$448

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