iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%48+3.4Craft & service penalty93−0.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 25 tattoo removal servicesiPosition by Experts Score among all companies we track in this category. · better than 46%
4.9★★★★★274 Google reviews · 20 photos
98%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise the clinic for natural-looking results from services like Botox, dermal fillers, and laser treatments, noting the doctor's professionalism and the staff's friendly demeanor. Many highlight the clean environment and the provider's willingness to explain procedures without aggressive upselling. However, a minority of low-star reviews criticize the pricing structure as inconsistent or excessive, with some alleging that costs vary based on perceived wealth and that appointment scheduling can be difficult.
Google rating: 4.9 out of 5 from 274 reviews (98% five-star).
Reviews on this page: 273 Google reviews (256 with written comments, 10 with photos).
Owner responses: the business replied to 55% of reviews.
Most recent review: October 24, 2026.
Service: Tattoo Removal Service serving Hawthorne, California.
Data from Google, last updated October 28, 2026.
Score profile vs other tattoo removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
This companyTattoo Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dr. Ray Medical Spa (Prairie Medspa): 95/100 on this factor. Category median: 95.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dr. Ray Medical Spa (Prairie Medspa): 92/100 on this factor. Category median: 92.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dr. Ray Medical Spa (Prairie Medspa): 93/100 on this factor. Category median: 100.A
93
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dr. Ray Medical Spa (Prairie Medspa): 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dr. Ray Medical Spa (Prairie Medspa): 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dr. Ray Medical Spa (Prairie Medspa): 48/100 on this factor. Category median: 70.C
48
Bar = this company · dark tick = category median.
Star ratings
273 Google reviews we collected
4.9of 5
5 stars26798%
4 stars10%
3 stars00%
2 stars00%
1 star52%
Praise vs complaints
Phrases our text analysis found in 256 written reviews
98%praise
Praise42598%
Complaints92%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price3875%
Reasonable1224%
Overpriced12%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude15035%
Would recommend9121%
Quality & results7818%
Price & value4611%
Honesty & trust317%
Speed & response225%
Communication164%
What customers talk about
We read 256 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The experience is always amazing, and I truly appreciate the care, professionalism, and attention to detail.”
“I highly recommend this office to all who want a near flawless experience.”
“Cant recommend this place enough, will definitely be back!”
“Ray does an amazing job, I feel very taken care of here since I get treated my a board certified doctor.”
“DO NOT COME HERE I’m writing this review in regards to my mom who had a horrible experience with Dr.”
“The location is super convenient and the prices are reasonable!”
“His treatments are very expensive.”
“The Dr listens to you, no pressure, but is also honest about the results.”
“He’s fabulous and his staff are friendly and efficient.”
“The doctor is always kind and explains things clearly, which puts me at ease.”
People customers mention
Botox68 reviews
Raymond40 reviews
Sedgh33 reviews
Bay8 reviews
Lawndale6 reviews
Hills5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Dr. Ray Medical Spa (Prairie Medspa) for 8 kinds of job. Pick one to see what they paid and said.
NasrinLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
I absolutely recommend Dr.Ray ! The experience is always amazing, and I truly appreciate the care, professionalism, and attention to detail. The results look beautiful, natural, and never overdone. I always feel comfortable and confident knowing I’m in such good hands. Highly recommend to anyone looking for an experienced and talented injector.
Reasonable priceBOTOX treatments
Mojgan6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
The service is magnificent, the staff are friendly and Dr. Ray himself not only very knowledgeable and he knows what he is doing but also very polite and gentleman. The office, nurses and doctor altogether make your experience very unique. I highly recommend this office to all who want a near flawless experience.
Mia8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
I had an amazing experience with Dr. Ray! I had dermal fillers in my cheeks, nose, and chin, and I absolutely love the results! His work is beautiful, precise, and natural-looking. He has a wonderful eye for facial harmony and truly knows how to enhance your features.
Dr. Ray is incredibly professional and…
Alvi6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Brought my mom to see Dr. Ray for some Botox! It was quick and painless. I will always come to him for all me beauty needs!
Reasonable price
ANGIE1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Kind, courteous…excellent bedside manner!
Dr. Ray listens and has amazing attention to detail…
Great office assistant as well! Marena and Mary are spot on
I’m going back for co2 🙌
Go! Don’t wait…Go!
Great priceBOTOX treatments
TaylorLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I’ve been going here since 2020. I have gotten multiple services and have loved every result. The Dr listens to you, no pressure, but is also honest about the results. And the Botox price is unbeatable!
Great priceB-12 injectionsLip fillersJUVÉDERM treatments
I absolutely recommend Dr.Ray ! The experience is always amazing, and I truly appreciate the care, professionalism, and attention to detail. The results look beautiful, natural, and never overdone. I always feel comfortable and confident knowing I’m in such good hands. Highly recommend to anyone looking for an experienced and talented injector.
Price assessment: Reasonable price
Services: BOTOX treatments
Laura K Roe8 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
The service is magnificent, the staff are friendly and Dr. Ray himself not only very knowledgeable and he knows what he is doing but also very polite and gentleman. The office, nurses and doctor altogether make your experience very unique. I highly recommend this office to all who want a near flawless experience.
I had an amazing experience with Dr. Ray! I had dermal fillers in my cheeks, nose, and chin, and I absolutely love the results! His work is beautiful, precise, and natural-looking. He has a wonderful eye for facial harmony and truly knows how to enhance your features.
Dr. Ray is incredibly professional and talented, and the entire staff was welcoming, friendly, and attentive. The clinic is beautiful, and the whole experience was excellent from start to finish.
I’m so happy with my results and highly recommend Dr. Ray and his clinic to anyone looking for exceptional care and beautiful, natural-looking results. Thank you, Dr. Ray! ❤️
Mia.
Alvi Ventura6 reviewsiTotal number of Google reviews Alvi has written across all businesses on Google Maps, not just this one.
Kind, courteous…excellent bedside manner!
Dr. Ray listens and has amazing attention to detail…
Great office assistant as well! Marena and Mary are spot on
I’m going back for co2 🙌
Go! Don’t wait…Go!
Price assessment: Great price
Services: BOTOX treatments
Taylor P.Local Guide · 13 reviewsiTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
I’ve been going here since 2020. I have gotten multiple services and have loved every result. The Dr listens to you, no pressure, but is also honest about the results. And the Botox price is unbeatable!
Thank you so much for the glowing review and for trusting us with your care since 2020! It has been an absolute pleasure taking care of you over the years. I always strive to ensure every patient feels heard, completely comfortable, and confident in their treatment plan without any pressure.
I’m so glad you love your results with your Botox treatments, Juvéderm lip fillers, and B-12 injections! Providing natural, top-quality aesthetic results at accessible pricing is always our priority at Dr. Ray Medspa.
Thank you for being such a valued part of our patient family—we look forward to seeing you at your next visit!
Warmly,
Dr. Ray
Sofia Hurtado4 reviewsiTotal number of Google reviews Sofia has written across all businesses on Google Maps, not just this one.
Been seeing Dr. Sedgh for over 2 years and my experience has been great!
Price assessment: Great price
Services: BOTOX treatments
Response from the owner · 8 months ago
Thank you so much for your kind words! We’re thrilled to hear that your experiences with Dr. Sedgh over the past two years have been great. Providing precise Botox, fillers, and other aesthetic treatments in a professional, welcoming environment is always our priority.
We truly appreciate your loyalty and look forward to continuing to help you achieve natural-looking, long-lasting results here at Prairie Medical Spa in the Los Angeles South Bay area!
— Prairie Medical Spa Team
Niccole GarfieldLocal Guide · 14 reviewsiTotal number of Google reviews Niccole has written across all businesses on Google Maps, not just this one.
Professional, knowledgeable and great atmosphere. True artist
Price assessment: Reasonable price
Response from the owner · a week ago
Thank you so much for the kind words! Hearing that you appreciate our atmosphere, expertise, and pricing means everything to us. I always treat aesthetic medicine as both an art and a science, so being called a "true artist" is truly the ultimate compliment. We look forward to welcoming you back to Dr. Ray Medspa for your next treatment!
Dr. Ray
Joy S5 reviewsiTotal number of Google reviews Joy has written across all businesses on Google Maps, not just this one.
Dr. Ray (and associates) are amazing! In a medical space that can often be exploitive and procedures not done correctly or with care, Dr. Ray is a breath of fresh air. He's kind, thoughtful, honest, and skilled in his specialty. He'll only do what is needed and doesn't try to upsell on products or procedures that wouldn't be beneficial. He's also very personable and easy to chat with. His staff is also friendly and welcoming, making Prairie Medical Spa a place I want to come back to. They're also highly professional, making scheduling, payment, and all other logistics easy. I highly recommend Dr. Ray for all your med spa needs!
Price assessment: Great price
Services: Lip fillers, BOTOX treatments
Response from the owner · a week ago
Thank you so much for taking the time to leave such a thoughtful and generous review! Medical aesthetics requires absolute trust, so hearing that you appreciate our honest, patient-first approach—and that you never feel pressured or upsold—means everything to our team.
Creating a comfortable, seamless experience from scheduling to your Botox treatments and lip fillers is always our top priority. We are so grateful for your recommendation and support as we transition our practice brand to Dr. Ray Medspa!
We look forward to welcoming you back for your next visit!
Warmly,
Dr. Ray & the Team
