⭐️⭐️⭐️⭐️⭐️ 5/5 — Recommend him to everyone!! I keep forgetting to write this review because of my ADHD, which is literally the reason I go to him in the first place lol😂 But seriously, Dr. Flores is amazing! I've heard stories about people having a hard time with psychiatrists, especially when it comes to ADHD and wanting to get medicated, so I was a little nervous about that. However, he made me feel comfortable right from our first session. He's very professional, understanding, and easy to talk to, and I've never felt judged for seeking help with my ADHD. He's also bilingual, so if you feel more comfortable speaking Spanish, he fully understands you! His office is very welcoming, and the staff is super nice as well. I definitely recommend Dr. Flores if you're looking for a psychiatrist who makes you feel comfortable and takes your concerns seriously! ❤️
Dr. Roberto Flores, MD - Psychiatry
Dr. Roberto Flores, MD - Psychiatry at a glance
Google reviewers rate Dr. Roberto Flores highly, citing his attentiveness, bilingual communication, and compassionate approach to mental health conditions like ADHD. Patients frequently praise the office staff's professionalism, punctual appointments, and transparent pricing, noting that the provider takes time to listen without rushing. While most feedback is positive, one low-star review criticized the practice for an aggressive response involving law enforcement during a disagreement about substance use, describing the environment as unsafe.
- Google rating: 5.0 out of 5 from 341 reviews (99% five-star).
- Reviews on this page: 341 Google reviews (243 with written comments, 1 with photos).
- Owner responses: the business replied to 100% of reviews.
- Most recent review: October 27, 2026.
- Service: Psychiatrist serving El Paso, Texas.
Data from Google, last updated October 27, 2026.
Score profile vs other psychiatrists
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
Star ratings
341 Google reviews we collected
- 5 stars33999%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star21%
Praise vs complaints
Phrases our text analysis found in 243 written reviews
- Praise412100%
- Complaints20%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude16841%
- Would recommend11628%
- Honesty & trust4511%
- Communication379%
- Quality & results277%
- Speed & response195%
- Price & value20%
What customers talk about
We read 243 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He's very professional, understanding, and easy to talk to, and I've never felt judged for seeking help with my ADHD.”
“Flores, I highly recommend this office and their services.”
“I cannot recommend Dr.”
“Flores was upfront about how much the appointments would be.”
“In addition to his professionalism, knowledge, and compassion, he is bilingual, which makes communication so much easier and more comfortable.”
“Flores was excellent in paying attention to detail and his expertise is one not to be look over and is such a good listener I for one recommend him”
“One thing I truly appreciate is how responsive his office is.”
“Flores MD, while there is an increasing rate for mental health services, his clinic provides affordable and sustainable plans.”
People customers mention
- Psychiatrist 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
⭐️⭐️⭐️⭐️⭐️ 5/5 — Recommend him to everyone!! I keep forgetting to write this review because of my ADHD, which is literally the reason I go to him in the first place lol😂 But seriously, Dr. Flores is amazing! I've heard stories about people having a hard time with psychiatrists, especially when it comes to ADHD…
My first time ever receiving psychiatric help, and the experience I had with this office was amazing! From speaking with the office manager, assistant, and Dr. Flores, I highly recommend this office and their services. Thank you for making this a seamless process to get started and looking forward to continuing my treatment.
Dr. Flores was excellent in paying attention to detail and his expertise is one not to be look over and is such a good listener I for one recommend him
Dr.Flores was upfront about how much the appointments would be. He is a great listener and answered all the questions I had.
I highly recommend Dr. Flores to anyone looking for a compassionate, knowledgeable, and understanding psychiatrist. He truly takes the time to listen to his patients, address their concerns, and make them feel heard and supported. His approach is thoughtful, patient, and never judgmental, which makes it easier to…
Dr. Flores' practice excells by offering diverse modalities to assure each individual's specific difficulties are addressed with the best care, approach and treatment. EVERY session is held directly with Dr. Flores, who is objective, compassionate and supportive. Dr. Flores' office is the perfect setting to release…
Photos
Customer reviews
5.0 ★★★★★ 341 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
My first time ever receiving psychiatric help, and the experience I had with this office was amazing! From speaking with the office manager, assistant, and Dr. Flores, I highly recommend this office and their services. Thank you for making this a seamless process to get started and looking forward to continuing my treatment.
Good morning, Thank you so much for your wonderful 5 Star review and support, wishing you a fantastic week! Hope all is well! Dr Flores
Thank you Dr Flores!
Good afternoon Mrs Ruiz, Thank you so much for your wonderful review and support, wishing you a great weekend ahead! Dr Flores
Dr. Flores was excellent in paying attention to detail and his expertise is one not to be look over and is such a good listener I for one recommend him
Good morning Mr Nuñez, Thank you so much for your wonderful review and support, wishing you a great weekend ahead! Hope all is well! Dr Flores
Dr.Flores was upfront about how much the appointments would be. He is a great listener and answered all the questions I had.
Good morning, Thank you so much for your wonderful 5 Star review, wishing you a fantastic weekend ahead! Dr Flores
Fast, compassionate, and solution-oriented. Just what I was looking for.
Greetings, Thank you very much for your amazing review and support, wishing you a great rest of the week! Hope all is well! Dr Flores
I highly recommend Dr. Flores to anyone looking for a compassionate, knowledgeable, and understanding psychiatrist. He truly takes the time to listen to his patients, address their concerns, and make them feel heard and supported. His approach is thoughtful, patient, and never judgmental, which makes it easier to feel comfortable discussing personal struggles. Finding a psychiatrist who genuinely cares about your well-being can make such a difference, and I’m incredibly grateful for the care and support I’ve received. Thank you, Dr. Flores, for your dedication to your patients!
Good afternoon Ms Villegas, Thank you so much for your wonderful 5 Star review and support, wishing you a great rest of the week! Hope all is well! Dr Flores
⭐⭐⭐⭐⭐ Outstanding Care and Exceptional Service! Dr. Flores and his entire office staff are wonderful! The office environment is warm, welcoming, and comfortable, and the staff are always friendly, helpful, and professional. Dr. Flores is always willing to listen, provide guidance, and make sure his patients feel supported and cared for. One thing I truly appreciate is how responsive his office is. If I am running low on my medication, I can simply call or text the office, and they help me with the process without unnecessary complications. I feel truly blessed to have Dr. Flores as my psychiatrist. In addition to his professionalism, knowledge, and compassion, he is bilingual, which makes communication so much easier and more comfortable. I highly recommend Dr. Flores to anyone looking for a psychiatrist who genuinely cares about his patients. Thank you, Dr. Flores, and your amazing staff, for providing such excellent care! ❤️
Good afternoon Mrs Guerrero, Thank you so much for the amazing review and support, wishing you a fantastic week ahead! Hope all is well! Dr Flores
Dr. Flores' practice excells by offering diverse modalities to assure each individual's specific difficulties are addressed with the best care, approach and treatment. EVERY session is held directly with Dr. Flores, who is objective, compassionate and supportive. Dr. Flores' office is the perfect setting to release and discuss difficult emotions, situations and obstacles affecting your life.
Good morning Mrs LoPresti, Thank you so much for your amazing review and support, wishing you a great week ahead! Hope all is well! Dr Flores
Timely and very accommodating. Thanks Dr. Flores!
Good afternoon Mrs Peña, Thank you so much for your wonderful review and support, wishing you a great week! Dr Flores
Business details
- Address: 124 W Castellano Dr Unit 105, El Paso, TX 79912
- Phone: (915) 259-8509
- Website: drflorespsych.com
- Service area: El Paso, TX