Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Draft HVAC & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%79+19.2Value 14%95+13.4Replies to reviews 7%100+7.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Draft HVAC & Plumbing

Meadville, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 4.9★ from 108 Google reviews

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Report card

Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Draft HVAC & Plumbing is better than 88% of air duct cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Draft HVAC & Plumbing is better than 79% of air duct cleaning services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Draft HVAC & Plumbing is better than 100% of air duct cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Draft HVAC & Plumbing is better than 95% of air duct cleaning services.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Draft HVAC & Plumbing is better than 100% of air duct cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Draft HVAC & Plumbing is better than 100% of air duct cleaning services.A
100

Reviews for your job

Customers hired Draft HVAC & Plumbing for 8 kinds of job.

Draft HVAC & Plumbing for heating system installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Heating system installation”

Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had a heat pump installed. They walked us through the process of the difference in units. Explain tax benefits. Prompt and friendly service. They even checked on a different matter to give us some insight on questions we had about a different unit that we already have in place. I highly recommend them.

Paid $2,000+Reasonable priceHeating system installation
Doreen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Clayton and his team did an amazing job installing some plumbing and a new furnace/air conditioner at our place in Espyville. They called to let me know when they were on their way. I would highly recommend them.

Paid $1,000+Great pricePlumbing pipe repairHeating system installationInstall thermostat
MikeLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I’ve been using DRAFT HVAC for over five years, and they continue to prove why they’re the only company I trust with my home. They are reliable, professional, and above all, honest. My most recent experience was a full heat pump system replacement, and Clayton and Kyle spent two full days removing my original system…

Customer photo from Mike's review
Paid $1,000+Reasonable priceHeating system repairHeating system installation
Kimberly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Gave us a quote in November for a boiler that we knew was on its way out. We were hoping to make it last us till spring but in January it officially died on us. They honored the quote from November and ended up getting us squeezed in a week earlier than originally scheduled for a full boiler replacement. Great guys,…

Reasonable priceHeating system installation
TonyLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Clayton was quick to help with our furnace challenge in the dead of winter conditions. Showed up on time, with a heads up call while en route, was polite and extremely informative, and was willing to give us a deal on multiple services needed. From a customer service standpoint, I give him an A++!

Great priceHeating system installationInstall AC
Pamela6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They came n saved the day...lol. My furnace was on the fritz when they came out. I ended up with a new furnace, which was gonna be my suggestion too. I've had too many problems with it. They were very good people to work with.

Paid $1,000+Reasonable priceHeating system repairHeating system installationHeating system maintenance
Lindsay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Draft HVAC is a very good company to work with. They are fast and reliable and very professional.

Paid $1,000+Reasonable priceHVAC duct & vent repairHeating system installationInstall thermostat
Kim19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very professional and friendly. Came in and did an amazing job. Very knowledgeable. I highly recommend for all your HVAC needs!

Heating system installation
audra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Outstanding! Draft HVAC & Plumbing displayed the absolute perfect example of what "Professionalism" means in the industry. My AC quit and my regular service couldn't help me for two weeks! My dog is old and blind and panting so hard I thought her heart would give out and I'm old and on oxygen, we were both…

Reasonable priceWater heater installationGarbage disposal installationHeating system installation
marc9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

These gentlemen are top notch. Very knowledgeable, Quality work and Ethics. I recommend this business in the highest standard. They are DEFINATELY in the business because they enjoy what they do and not like others who are just in it for the bucks. Great job gentlemen

Water heater installationA/C system maintenancePlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Ron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Had to have a furnace installed and additional ductwork done. They were very prompt, explained things well, and got the job done efficiently. They also gave me some me pointers on how to make the heat exchange not work so hard and prolong its life.

Heating system installationInstall thermostatHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
A.Local Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Clayton is absolutely wonderful. He is punctual and professional. I call him for all my plumbing/heating needs. The amazing reviews speak for themselves.

Heating system installationHeating system repairThermostat installation+ Responsiveness+ Punctuality+ Quality

Price

$1.7k+302% vs typical air duct cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 56%Overpriced 6%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Heating system repair13$124–$809
Heating system installation12$1.2k–$2.8k
HVAC system repair6$148–$642
Install thermostat6—
Heating system maintenance6$37–$219
HVAC system maintenance5$54–$581
Drain cleaning5—
Plumbing leak detection4—

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