Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate Draft HVAC & Plumbing 4.9 out of 5 based on 108 reviews, with the owner responding to 84 percent of them. Customers frequently cite punctuality, clear communication, and professional service for furnace, plumbing, and heat pump installations. While many highlight quick response times and helpful estimates, a few lower-rated reviews note that costs were higher than competitors or that recommended repairs felt excessive.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
108 Google reviews we collected
Phrases our text analysis found in 92 written reviews
Price verdicts customers left with their Google review
Middle half of what 12 customers paid ($1.2k–$2.4k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 92 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Punctual & professional, Would use again and highly recommend.”
“Good communication, prompt, and courteous in giving me an estimate for a few repairs!”
“The were fast and professional i would recommend draft plumbing and heating to anyone”
“Very large issue in our basement and Clayton was top notch, got us on his schedule fast and complete a large repair timely.”
“Fair prices and did such a clean job with the install.”
“Was a little bit pricey for what needed done.”
“They walked us through the process of the difference in units.”
“I’ve been using DRAFT HVAC for over five years, and they continue to prove why they’re the only company I trust with my home.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Draft HVAC & Plumbing for 8 kinds of job. Pick one to see what they paid and said.
We had a heat pump installed. They walked us through the process of the difference in units. Explain tax benefits. Prompt and friendly service. They even checked on a different matter to give us some insight on questions we had about a different unit that we already have in place. I highly recommend them.
Very large issue in our basement and Clayton was top notch, got us on his schedule fast and complete a large repair timely. They surely have my business with their service. Would recommend!
We had scheduled bids with three plumbing companies. Clayton, owner of Draft HVAC and Plumbing came to give us a bid on a repair and new work. He was actually able repair the leak on the same day!! He's professional, courteous, works clean and efficiently. We accepted his bid for new work to be completed in the next few weeks!
Clayton and his team did an amazing job installing some plumbing and a new furnace/air conditioner at our place in Espyville. They called to let me know when they were on their way. I would highly recommend them.
I called on a Friday night and Clayton was there within 15 minutes. Everyone else I had called told me no! Unfortunately, I needed a whole new furnace, but he had it up and running the next buisness day. Thank you for the help! Definitely recommend.
We had a new furnace and water heater put in our basement... clayton.. the owner. And kyle....did a FANTASTIC job.They even fixed our carbon dioxide leaks on furnace and water heater. Drafts is very proffessional... answers the phone... quick estimates... quick job starting time... easy to talk too...we absolutely…
| Job | Reviews | Category typical |
|---|---|---|
| Heating system repair | 13 | $124–$809 |
| Heating system installation | 12 | $1.2k–$2.8k |
| HVAC system repair | 6 | $148–$642 |
| Install thermostat | 6 | — |
| Heating system maintenance | 6 | $37–$219 |
| HVAC system maintenance | 5 | $54–$581 |
| Drain cleaning | 5 | — |
| Plumbing leak detection | 4 | — |
4.9 ★★★★★ 108 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Punctual & professional, Would use again and highly recommend.
We had a heat pump installed. They walked us through the process of the difference in units. Explain tax benefits. Prompt and friendly service. They even checked on a different matter to give us some insight on questions we had about a different unit that we already have in place. I highly recommend them.
Very large issue in our basement and Clayton was top notch, got us on his schedule fast and complete a large repair timely. They surely have my business with their service. Would recommend!
Good communication, prompt, and courteous in giving me an estimate for a few repairs!
Thank you so much for the 5-star review, Emily! We truly appreciate you taking the time to share your experience. We're glad you were happy with our communication and the estimate process. At Draft HVAC & Plumbing, we strive to provide prompt, professional service from the very first interaction. Thank you for considering us, and we look forward to the opportunity to help with your repairs! -Clayton Caliguire Owner/Operator
Very professional, takes the time to make sure every detail of service and installation is taken care of. Work speaks for itself!
Thank you so much for the 5-star review, Tyson! We truly appreciate your kind words and your support. Taking the time to ensure every detail is completed correctly is something we take great pride in, and we're glad it shows in our work. Thank you for trusting Draft HVAC & Plumbing—we're always here whenever you need us! -Clayton Caliguire Owner/Operator
They came to help my sister to unclog the drain. They unclogged the drain and cleaned up afterwards. The were fast and professional i would recommend draft plumbing and heating to anyone
Thank you so much for the 5-star review, David! We truly appreciate your recommendation and your kind words. We're glad we were able to help your sister get her drain unclogged quickly and leave everything clean when the job was finished. Providing fast, professional service while treating every home with respect is something we take pride in. Thank you for choosing Draft HVAC & Plumbing—we're always here if you or your family ever need us again! -Clayton Caliguire Owner/Operator
We had scheduled bids with three plumbing companies. Clayton, owner of Draft HVAC and Plumbing came to give us a bid on a repair and new work. He was actually able repair the leak on the same day!! He's professional, courteous, works clean and efficiently. We accepted his bid for new work to be completed in the next few weeks!
Thank you for the review, Gigi! I appreciate your business and hope to serve you and Tom well into the future.
Clayton and his team did an amazing job installing some plumbing and a new furnace/air conditioner at our place in Espyville. They called to let me know when they were on their way. I would highly recommend them.
Thank you, Doreen, for the kind words and recommendation—we really appreciate it! It was a pleasure working on your home in Espyville. We always aim to keep our customers informed and deliver quality work at a fair price, so I’m glad that stood out to you. If you ever need anything in the future, don’t hesitate to reach out! — Clayton Caliguire Owner, Draft HVAC & Plumbing
I called on a Friday night and Clayton was there within 15 minutes. Everyone else I had called told me no! Unfortunately, I needed a whole new furnace, but he had it up and running the next buisness day. Thank you for the help! Definitely recommend.
Thank you for the amazing review, Kenzie. I'm glad we could get you up and running and hope you stay warm!
Great service Would recommend them anytime
Thank you, Robert! We truly appreciate your recommendation and the opportunity to complete your faucet installation. We’re always here whenever you need us.
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
