How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%87+21.1Value 14%94+13.3Replies to reviews 7%41+2.9Craft & service penalty88−1.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREDrain Masters
Anchorage, AK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 1,571 Google reviews
Report card
Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Drain Masters for 8 kinds of job.
Drain Masters for plumbing leak detection
Clear ✕All 71 Google reviews tagged “Plumbing leak detection” · showing 60
Arrived quickly & got right to the job
Gerald with Drain Masters was great. Professional and timely - he helped explain the issue and fix it. Highly recommended.
He unplugged my toilet and checked all the others including tanks. I was very pleased and he had a pleasant demeanor.
Gerald with Drain Masters was professional and friendly. He explained what he was doing and why. I will definitely use Drain Masters again.
Gerald showed up promptly and figured out where a strange leak was coming from! He provided information about the job as he went along and got us back up and running in the same day!
Drain Master Team GREAT SERVICE! I have always called, and get same day appointments!- OR a CALL BACK to start the process!!! Drain Masters took care of the problem!! They are reliable, professional, resourceful, and great to work with. We had all types of plumbing work over the years. They will FIX IT! We always…
Anthony is lovely! He has a great personality and shares a lot of information, which I appreciate. He let me know the path and also gave suggestions for being proactive. Thank you, Anthony!
Very detailed and very professional!
Great experience with this company and mechanics. They were very knowledgeable and fixed all my issues I had with water. What a blessing Thank you !
My kitchen sink drain issues couldn't be cleared easily, so the big guns (Maddy) came and resolved the multiple clogs between the sink and the main drain. We discussed what could be done to prevent a recurrence of the problem, allowing to work within my budget. Drain Masters made an extra effort to fit me in to a…
Super professional and friendly. I will be calling for him specifically, for any further plumbing needs as long as I own this home. His company should be proud to have him.
Gerald is always delightful, very respectful and very professional! Joey was as well. How great that Joey gets to learn and be Mentored by the BEST!!
We have used Drain Masters multiple times. They are honest and ethical, we are really impressed with all the people that we have had work at our house. We had Gerald as our technician. He is super knowledgeable and professional and makes you feel like you are cared for. Not enough stars, 5 is too few. Highly recommend.
Very professional, customer-oriented service. I highly recommend Drain Masters.
Drain master is just awesome no complaints at all
I had spoken with a representative at the Home Show last spring and thought I’d give them a try. Professional, very thorough. I would recommend them. John and Aiden were great.
Richard was amazing! Great service and very professional. Call Drain Masters first for any drain problems!
Aiden is always so nice and professional and their pricing is right in line. They are our go to plumbers. Always.
The service I received was extremely excellent. Had no problems whatsoever. Would highly recommend to anyone having issues with plumbing in their home. Very professional, high quality service 👍🏻 10/10
They were quick, reasonable and will be using them again
Shaun did an awesome job. Highly recommend them for any of your plumbing needs!
Aiden did a great job. He was quick, friendly and professional. He kept the area clean and did the repair with no delays. He was even friendly to our pup who is in the "bark at anything different" stage. Highly recommend Drain Masters to clients and family.
They were wonderful to work with. Very professional. They explained what they were doing and why. They took there time and did made sure everything was working properly. I would definitely recommend
They were very helpful and informative and able to diagnose the issues I was having. Professional and polite.
Shaun, knowledgeable, professional.
Very kind, hard working and polite.
The service man was amazing! He was very kind, social, great conversation about everything!! Appreciated his knowledge, humor, and abilities!! Hope my property management heeds his words!
We had new flooring in our bathrooms installed and the flooring company moved and reinstalled toilets as part of the job. Afterwards, all 3 toilets started leaking but the flooring company wouldn’t take responsibility unless we could prove it was their fault. Drain Masters responded very quickly and did a thorough…
Great experience from setting up appt with Jason at dispatch and communicating with Aidan our technician. Very friendly, very efficient, and I’m very happy with their quality of their work. Will definitely use again!
Highly recommend!! We had a really bad clog in our kitchen sink garbage disposal side tried everything we could to unclog it in the end we made it worse as the left side started pooling water as well. Now both sides are clogged we needed professional help at this point! Good thing we called Drain Masters they came…
Gerald was great. He explained everything and was able to come up with options for fixing the issue after doing his investigation. I will be calling again for any problems with our septic system.
Mr. Henry is familiar with this residence as he was here before. When I called with what was thought to be a reoccurring issue, Mr. Jake started doing investigations and ended up calling Mr. Henry over. Together they discovered a "new" issue and gave me options. Mr. Cody, and his partner, Mr. David, whom are also…
Karl did a fantastic job and I will use drain masters again without hesitation. Professional and an eye towards details. 5 star service.
Very helpful and informative with every step. Cleaned up every step of the way. Gave options for repairs. I am extremely satisfied as far as we’ve gone. It’s a complex job and isn’t completed yet, but I feel confident that it will be completed properly.
I called Drain Masters at 9am, the team coordinator gave me a call at 9:07, and by 10:10a we had Karl and Shaun on site to give us solutions. They were able to give a very understandable and thorough explanation of what the problem was and how to repair it. They were also open to answering other plumbing related…
Very professional and did a great job! If I need to have a plumber in the future, I would like for him to do the work.
Awesome work as usual! They figure out the problem and then come up with more than one solutions (with price quotes/reasoning) I will continue to call Drainmasters!
Very professional and quick. I am able to shower and use the bathroom.
I highly recommend Drain Masters. Their customer service is excellent and their communication about their work is clear, detailed, and knowledgeable. They know what they’re doing and care about providing a quality service. They did a great job with checking our garage pipe for leaks. Mark and Aidan were very…
The techs were out within 1 day and within a couple of hours had identified and fixed our water backup issue. They were very good about investigating other aspects of our plumbing for preventative issues as well so we wouldn't run into problems down the line. Very nice and thorough staff from the initial scheduling to the tech visit.
2 water valves in the bathroom or leaking through the floor through the ceiling in the garage and they repaired it very easily nothing but good kudos for them Thanks you very much I was very pleased with the service And Merry Christmas .
Service Tech Aidan, did a remarkable job! He was professional, through and found the cause of the leaking toilet. He also checked the garbage disposal and saw that it needed to be changed. I highly recommend Drain Masters for your plumbing issues.
I’ve used them twice on a rental unit I own, and my goodness are they the best! They’re far cheaper than anywhere else in town that I’ve contacted, and far more polite than anyone else too! They’re thorough and pretty quick to fix big or small issues, and their techs are so great about explaining the breakdown of…
Gerald, and his apprentice, were nice, professional, thorough, and very neat. We really appreciated their advice and expertise. They worked us into a busy day, but took their time to repair our problem and test their work. The cost was very reasonable for the quality of their work.
Lucked out with scheduling and technicians were well equipped and professional! Very honest, transparent And practical about issues and solutions!
James was great! He showed up 25 mins. after calling. He's pleasant, professional and cleaned up after himself nicely. A very good experience from other plumbers I have used. Got everything done in a timely manor. Way to go James! From now on I will only call Drain Masters if I have a problem.
Jeff and Aiden were helpful and speedy, and got me taken care of. He took pics of all his work to send me, and explained it along the way. I appreciated it. They are awesome. I will definitely use the for all my plumbing needs!
Quick and quality work. Tech knew his job well, worked efficiently, and cleaned up very well when he was done. He also too all appropriate Covid precautions (mask, gloves, boot covers, etc) and was extremely polite. Our dog didn't even bark at him so we know he's a good guy.
I can’t recommend these guys enough! Everyone from the office staff to Gerald are great. Responsive, quick quality service, with no hidden fees. What they quote is what you pay. I will definitely utilize them again if I have another plumbing issue. Thank you, Olivia, Grace, and The techs that fixed my problems. Gerald and Anthony are the best!
I have hired drain masters three times now. They've fixed my kitchen sink and the garbage disposal. Fixed the bath room sink and toilet. Now they have come over and unclogged the drains as sewage was backing up into my garage.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 389 | $248–$502 |
| Plumbing pipe repair | 114 | $295–$931 |
| Toilet repair | 80 | $228–$554 |
| Plumbing leak detection | 71 | $173–$503 |
| Sewer repair | 64 | $475–$1.7k |
| Sewer cleaning | 47 | $322–$706 |
| Faucet repair | 41 | $228–$721 |
| Plumbing leak repair | 41 | $246–$554 |
