How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%87+21.1Value 14%94+13.3Replies to reviews 7%41+2.9Craft & service penalty88−1.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREDrain Masters
Anchorage, AK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 1,571 Google reviews
Report card
Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Drain Masters for 8 kinds of job.
Drain Masters for plumbing pipe repair
Clear ✕All 114 Google reviews tagged “Plumbing pipe repair” · showing 40
Gerald was great, very informative and clear of what was been done and how it could be resolved.
Professional, knowledgeable, and personable
Gerald with Drain Masters was great. Professional and timely - he helped explain the issue and fix it. Highly recommended.
Mark and Joey with Drainmasters did an amazing job! They were very friendly and professional
He unplugged my toilet and checked all the others including tanks. I was very pleased and he had a pleasant demeanor.
Gerald with Drain Masters was professional and friendly. He explained what he was doing and why. I will definitely use Drain Masters again.
Get job coordinating with my heating contractor to get the job done quickly and getting my plumbing issues resolved and back to code! Would highly recommend.
Highly recommended! Joe Mitchell sir! Thank you!
Professional, honest work very much appreciated! Recommend Drain Masters for any of your plumbing needs!
He and his apprentice were wonderful. Very honest and helpful. Thank you all so much!!!’
Quick. Professional. Definitely calling them anytime theres an issue
Gerald showed up promptly and figured out where a strange leak was coming from! He provided information about the job as he went along and got us back up and running in the same day!
Technicians did a good job with the repair itself unfortunately they plumbed it so the pipe is partially outside of the stud so I will have to modify the drywall to get it to fit back into place rather than just put a new piece back in place. If it was any worse they would have to come back and redo it entirely.
They were scheduled to come for one repair but they easily took care of two additional plumbing needs!
Polite and professional!
I am a happy customer. Shaun Thank You! My sink is flowing once again and I appreciate your service.
Aiden was great to work with. He and his co-worker did a great job and kept us informed throughout the time they were working. They were professional, knowledgeable and explained the problem and solution in detail. Aiden also offered pro-active and preventative suggestions to help eliminate the issue in the future.
Drain Master Team GREAT SERVICE! I have always called, and get same day appointments!- OR a CALL BACK to start the process!!! Drain Masters took care of the problem!! They are reliable, professional, resourceful, and great to work with. We had all types of plumbing work over the years. They will FIX IT! We always…
Love every minute of this experience with Drain Masters. I loved the fact that they sent a text with a picture of the tech coming out to let me know what they looked like visiting my home. Gerald was super professional, knowledgeable and FAST! I 100% will be using DrainMasters again.
Shaun is awesome! It was great to see him again! He is very respectful, kind and professional. And, he does excellent work!! Thank you!!
He was patient, observant, methodically eliminating causes of the leak…and finally found it!! Great job!! October 3, 2025 Gerald was the first Plumber to actually accurately identify the problem and I’m very fortunate that he was the plumber that finally fixed it. It was no simple task. The Pipe laid against the…
Mark is knowledgeable, prompt, and professional. Exactly who you want working in/on your house. I will be a Drainmasters’ customer for as long as I live in Anchorage and will recommend them (and especially Mark and Joey) to everyone I know. Thank you!
Great experience with this company and mechanics. They were very knowledgeable and fixed all my issues I had with water. What a blessing Thank you !
Guys did a great job. Thank you.
My kitchen sink drain issues couldn't be cleared easily, so the big guns (Maddy) came and resolved the multiple clogs between the sink and the main drain. We discussed what could be done to prevent a recurrence of the problem, allowing to work within my budget. Drain Masters made an extra effort to fit me in to a…
Drainmasters is my go-to for plumbing services. They are always prompt, professional and courteous. Highly recommend!
Great job, good work. Thanks for coming early today
Very impressed with the level of service and scheduling flexibility. Communication was clear and timely and Gerald was very accommodating and understanding of a busy house with five kids and a dog! I would definitely employ their services again in the future.
Most places were weeks out, and they had someone here in 2 days. Very friendly and professional tech. Made sure everything was solid before leaving. Great service! I have used them several times now and they are always quick to respond and identify the issue quickly.
I can’t remember his exact name (Jeffrey, Jacob?) but I do know he was in the Navy, and I thanked him for his country service. This technician was super knowledgeable to the point that he struck me as if he had an engineering degree. As he explained to me the problem he was troubleshooting to solve, I learned things…
Very professional, customer-oriented service. I highly recommend Drain Masters.
These guys are professional and friendly. Got right to it and it turns out, they're neighbors😀
I am very impressed with Aiden and John. Their professionalism, kindness, attentiveness and teamwork is unmatched! I highly recommend Drainmasters!
Drain master is just awesome no complaints at all
Aiden is always so nice and professional and their pricing is right in line. They are our go to plumbers. Always.
Very fast and friendly
They are fair in cost and very professional. It is rare in today's world to have a company you can trust.
Great service! Professional and fast. Easy to schedule and great communication all the way.
They are so on top of communication! Very professional, explain things clearly. The communication from scheduling appt, to prepping for arrival, to the on-site process is the best I’ve experienced anywhere.
Shaun did an awesome job. Highly recommend them for any of your plumbing needs!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 389 | $248–$502 |
| Plumbing pipe repair | 114 | $295–$931 |
| Toilet repair | 80 | $228–$554 |
| Plumbing leak detection | 71 | $173–$503 |
| Sewer repair | 64 | $475–$1.7k |
| Sewer cleaning | 47 | $322–$706 |
| Faucet repair | 41 | $228–$721 |
| Plumbing leak repair | 41 | $246–$554 |
