How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%87+21.1Value 14%94+13.3Replies to reviews 7%41+2.9Craft & service penalty88−1.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREDrain Masters
Anchorage, AK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 1,571 Google reviews
Report card
Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Drain Masters for 8 kinds of job.
Drain Masters for sewer cleaning
Clear ✕All 47 Google reviews tagged “Sewer cleaning”
Anthony did a great job fixing my sink problem! He arrived on time. He was transparent about what to expect and the price estimation before the service. He was informative and gave me advice in how to take care of my sink to avoid future problems.
Both the toilet and kitchen sink backed. Technician explained what he would’ve do and what it would cost. Great work with them!
Arrived quickly & got right to the job
Drain Masters are professional, informative and recommended without reservation. Anthony explained every step of the way so I understood. They have us as satisfied customers. Thank you DM
Anthony Wiley is the guy for the job! Exceptional customer service with transparent professionalism. This is rare with the current workforce. He’s thorough. With one look he knew what the problem was. With family in town, I was comforted knowing Anthony will get the job done. Our family will be calling him for future needs. Thank you Anthony!
The Technician was very kind, knowledgeable and soft spoken.
He arrived when they said they would. He was courteous and professional. He explained what he was doing. In a way that I could understand. He helped schedule the next crew to water jet my frozen sewer pipe. Thanks for your help.
Very professional. Gives good feedback. Service was great. Price was a little high
Got right to work making sure I knew everything that was going on. Took time to explain everything in detail. Great addiude.
Plumbing problems are never great. Working with Drainmasters was a great experience over all. Called for an appt. Was able to schedule a day and time that worked for me. Received a confirmation email of the appt as well as a text shortly before the scheduled time to let me know my tech name and that he was on his…
Anthony was an excellent technician. Very professional and thorough. He explained the steps he took while clearing the plugged drain and answered all my questions. He did a great job on his clean up so nothing to do on my part after he left. I will ask for Anthony should I ever have drain issues in the future Paul Mazzolini
Very friendly, thorough, and knowledgable. Explained the problem and next steps. Made us glad we called.
So happy with Tony’s work!! He is thoughtful, friendly and takes the time to explain the problem, help us to understand the plumbing and what we can do to prevent problems from reoccurring.
This is a great service company for sewer drain issues! The young man they sent was polite and excellent with his communication. He worked through the problem at our house and actually listened to our theories. He knew his business and solved a two plus year old problem because he did not give up (even though I…
We have used Drain Masters multiple times. They are honest and ethical, we are really impressed with all the people that we have had work at our house. We had Gerald as our technician. He is super knowledgeable and professional and makes you feel like you are cared for. Not enough stars, 5 is too few. Highly recommend.
Shaun was courteous and good natured. Obviously knew his trade well. He offered clear explanations of the problem and solutions he was applying to fix it. He gave good advice about how to avoid the problem in the future. All round professional. I would call Drain Masters and request Shaun again.
I’ve used drain master a few times over the years. Always prompt professional help.
Very fast and friendly
The service I received was extremely excellent. Had no problems whatsoever. Would highly recommend to anyone having issues with plumbing in their home. Very professional, high quality service 👍🏻 10/10
Very professional, timely, friendly. If we need drain help in the future, it will be Drain Masters
Great company! Have used them several times and always a great experience. Personable, knowledgeable, and very quick. I highly recommend.
Blayne was very helpful and explained what was going on, what our options were and what we can expect going forward. He was professional and friendly.
Gave feedback on the different type of toilets and performances. Knowledgeable
Jacob showed up promptly and began working on our plumbing issue. Unfortunately, he wasn’t able to make the repair until the camera equipment arrives. I’m hopeful this can be resolved quickly and without breaking the bank!
Prompt and knowledgeable. I am pleased with their customer service.
Kids, toilets, and clogs. The Guys were very professional. Courteous, and well versed in their communication and service information. The clog didn’t take half as much time to remove, and was done nicely and neatly. Thanks Drain Masters!
We really appreciate the education in our system as well as the quick professional service! No other service took the time to explain why we were having the repetitive issues we were having. Ty!
My experience with Drain Masters has been fabulous from beginning to end. I had a very complicated sewer issue and they handled every step with incredible knowledge and professionalism. I highly recommend Drain Masters for all your plumbing needs!! I will be using them exclusively!!
Jacob with Drain Masters was a pleasure to work with. He was on time, efficient, and very friendly. Highly recommend.
Shelton was great. Knew what he needed to do and took care of it quickly.
They are really great guys. I will use them again.
Gerald was top notch and did an excellent job covering our needs. More professionals should be as knowledgeable and as dedicated as he is.
timely service…very pleasant to deal with…
DrainMasters was QUICK, up front pricing and thorough explanation during the whole clearing and clean up process. Super friendly dispatch and onsite professional.
Shelton did a great job. Above and beyond what I've previously experienced on this type of job. Turned a worst case scenario into a workable solution. 5 stars.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 389 | $248–$502 |
| Plumbing pipe repair | 114 | $295–$931 |
| Toilet repair | 80 | $228–$554 |
| Plumbing leak detection | 71 | $173–$503 |
| Sewer repair | 64 | $475–$1.7k |
| Sewer cleaning | 47 | $322–$706 |
| Faucet repair | 41 | $228–$721 |
| Plumbing leak repair | 41 | $246–$554 |
