How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%87+21.1Value 14%94+13.3Replies to reviews 7%41+2.9Craft & service penalty88−1.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREDrain Masters
Anchorage, AK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 1,571 Google reviews
Report card
Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Drain Masters for 8 kinds of job.
Drain Masters for toilet repair
Clear ✕All 81 Google reviews tagged “Toilet repair” · showing 20
Everything went great. Gutted the tank innards as it was 15 years old from when I installed it. Decided to farm out the repair and was entirely pleased with Matty's work. Next day response time was nice too!
I had a broken water supply valve on one of our toilets and needed it fixed ASAP. These guys came quicker than I expected and did a great job, not to mention they were tidy and efficient. We now have a plumber to recommend to people!
Great job. Anthony knows his Stuff and is a great people person.
Great service
Absolutely sweet and kind helpers, thank you so much for your hard work and attentiveness!
Shaun was capable and quick in fixing the problem.
Very nice person, did the job my property manager hired him for I believe he even locked my door for me when he left.
Madi was a delight to work with!! He examined the problem, had a solution that would put my mind at ease and provide a price right away. He also checked on the sump pump while he was in the crawlspace turning off the water.
Madison Wilkins from DM Plumbing Service arrived on time, assessed issues on all three of my toilets, gave me an estimate and completed the repairs in a timely manner. During this time he was extremely polite and walked me through everything he did. Very professional and I would recommend Madison if you have need of plumbing repairs.
Excellent service from start to finish. Fast, reliable, courteous and efficient.
He unplugged my toilet and checked all the others including tanks. I was very pleased and he had a pleasant demeanor.
Gerald with Drain Masters was professional and friendly. He explained what he was doing and why. I will definitely use Drain Masters again.
What. A joy to have met him. Professional, happy and a great smile!! He deserves a bonus!!!
Get job coordinating with my heating contractor to get the job done quickly and getting my plumbing issues resolved and back to code! Would highly recommend.
Have never paid a plumber over 450.00, for not even anything done but snake my line, and then let us run our water for over 20 minutes and then find the toilet flooded again today! What kind of professional plumbing place is this and doesn’t have a 24 hour emergency service when this happens and it’s after your office is closed??? 😕
Very professional. Gives good feedback. Service was great. Price was a little high
Very friendly and gave nice honest advice for future clogs
Easy to schedule. Very communicative. Quick, yet efficient service.
Very professional and knows what he's doing.
Great job, made sure everything was working and in good order and communicated what needed to be done. Thank you!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 389 | $248–$502 |
| Plumbing pipe repair | 114 | $295–$931 |
| Toilet repair | 80 | $228–$554 |
| Plumbing leak detection | 71 | $173–$503 |
| Sewer repair | 64 | $475–$1.7k |
| Sewer cleaning | 47 | $322–$706 |
| Faucet repair | 41 | $228–$721 |
| Plumbing leak repair | 41 | $246–$554 |
