Real estate agency · Meridian, ID · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%91+28Experts Score= 95Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#101 of 150 real estate agentsiPosition by Experts Score among all companies we track in this category. · better than 33%
5.0★★★★★132 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Dream Idaho Realty | Mackenzie Brogdon Realtor at a glance
Google reviewers rate the agency five stars based on 132 reviews, with the owner responding to ninety-eight percent of feedback. Clients frequently cite clear communication, local market expertise, and assistance with out-of-state relocations or first-time purchases. The team is noted for maintaining organization during closing and providing patient guidance throughout complex transactions. One low-star review mentions receiving unreasonable communication from the agent during the buying process.
Google rating: 5.0 out of 5 from 132 reviews (99% five-star).
Reviews on this page: 132 Google reviews (124 with written comments, 6 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 23, 2026.
Service: Real Estate Agent serving Meridian, Idaho.
Data from Google, last updated October 29, 2026.
Score profile vs other real estate agents
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyReal Estate Agents median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dream Idaho Realty | Mackenzie Brogdon Realtor: 97/100 on this factor. Category median: 99.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dream Idaho Realty | Mackenzie Brogdon Realtor: 91/100 on this factor. Category median: 98.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dream Idaho Realty | Mackenzie Brogdon Realtor: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 84.–
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Bar = this company · dark tick = category median.
Star ratings
132 Google reviews we collected
5.0of 5
5 stars13199%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 124 written reviews
96%praise
Praise21496%
Complaints104%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6328%
Would recommend5525%
Honesty & trust3114%
Communication2511%
Quality & results2411%
Speed & response2210%
Price & value42%
What customers talk about
We read 124 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“No matter how many curveballs we threw her way, she handled each one with grace, positivity, and unwavering professionalism.”
“I have had the chance to work with her a few times, and I highly recommend her to anyone looking for a reliable real estate professional.”
“I highly recommend not using her.”
“…lping us explore creative financing strategies and connecting us with trusted local vendors, Mackenzie went above and beyond at every turn.…”
“Her patience, exceptional communication, and deep knowledge of the market gave us complete confidence as we navigated an out-of-state move.”
“Mackenzie is incredibly knowledgeable and thorough in ALL that she does!”
“She’s incredibly thoughtful, trustworthy, responsive, and genuinely cares about her clients.”
“She understood our needs and got us to where we needed to be with a quick sale at a good price!”
People customers mention
Ashley11 reviews
Zach5 reviews
Boise5 reviews
Rachel5 reviews
Valley4 reviews
Loos3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Rrebecca2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Thank you so much to Mackenzie and her team! They were so helpful and made the process easy! When we didn’t instant something Makenzie was kind and patient to explain it to us! Thank you for helping us get our dream property.
GGabie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Mackenzie is so knowledgeable and helpful! I have had the chance to work with her a few times, and I highly recommend her to anyone looking for a reliable real estate professional.
AAndrew5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Buying our first home was exciting, stressful, and even more complicated because we were purchasing across state lines—but Mackenzie and her team made us feel supported every step of the way.
When things got difficult and we started to lose hope, Mackenzie never did. She fought for us when we needed it most, kept…
BBrittany6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Mackenzie went above and beyond to help us find the perfect home while we were relocating from out of state. Gabby kept everything organized and on track through the closing process. We couldn’t be happier with our experience and highly recommend them to anyone buying or selling a home.
LLaine1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Mackenzie and her team are amazing! She walked us through the process clearly and intentionally and guided us to our first home! We are so thankful!
HHeather1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
From the very beginning Mackenzie has been great. From initial phone calls states away to finally meeting in person and working with us and answering any and all questions and concerns we had. She had such vast knowledge of the treasure valley area that all our worries and doubts vanished after talking with her.…
Working with Mackenzie at Dream Idaho Realty was truly a dream! Her patience, exceptional communication, and deep knowledge of the market gave us complete confidence as we navigated an out-of-state move. No matter how many curveballs we threw her way, she handled each one with grace, positivity, and unwavering professionalism.
From thoughtfully recommending homes to helping us explore creative financing strategies and connecting us with trusted local vendors, Mackenzie went above and beyond at every turn. Her guidance was always personalized, insightful, and clearly rooted in a genuine desire to help us find not just a house, but the right home.
Mackenzie made what could have been a stressful process feel seamless and exciting. Her dedication, expertise, and kindness have earned her a permanent place in our hearts as the #1 realtor in the Treasure Valley. There simply aren't enough stars to give this incredible agent. We cannot recommend her highly enough!
Property types: Houses
R
rebecca brown2 reviewsiTotal number of Google reviews rebecca has written across all businesses on Google Maps, not just this one.
Thank you so much to Mackenzie and her team! They were so helpful and made the process easy! When we didn’t instant something Makenzie was kind and patient to explain it to us! Thank you for helping us get our dream property.
Property types: Undeveloped land, Other
Response from the owner · a month ago
Thank you for sharing your experience Rebecca! I'm so excited we were able to help you find your dream property!
G
Gabie Hornsby2 reviewsiTotal number of Google reviews Gabie has written across all businesses on Google Maps, not just this one.
Mackenzie is so knowledgeable and helpful! I have had the chance to work with her a few times, and I highly recommend her to anyone looking for a reliable real estate professional.
A
Andrew Brayton5 reviewsiTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Buying our first home was exciting, stressful, and even more complicated because we were purchasing across state lines—but Mackenzie and her team made us feel supported every step of the way.
When things got difficult and we started to lose hope, Mackenzie never did. She fought for us when we needed it most, kept us informed through every twist and turn, and always had our best interests at heart. She’s incredibly thoughtful, trustworthy, responsive, and genuinely cares about her clients.
The best part? She found us the perfect home—even after we had pretty much convinced ourselves it wasn’t going to happen.
We couldn’t be more grateful for everything Mackenzie and her team did to help make our dream a reality. If you’re looking for a realtor who will go above and beyond for you, we truly can’t recommend Mackenzie enough. Thank you for helping us find our forever home!
Response from the owner · 3 months ago
This review... WOW!! Thank you so much for sharing your experience and even more for your continued trust in me and my team. Congratulations on your new home!
B
Brittany Christiansen6 reviewsiTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
Mackenzie went above and beyond to help us find the perfect home while we were relocating from out of state. Gabby kept everything organized and on track through the closing process. We couldn’t be happier with our experience and highly recommend them to anyone buying or selling a home.
Response from the owner · 3 months ago
Thank you for sharing your experience! I am so glad we were able to make your home buying process as easy as possible, while being out of state! Congratulations on your new home!
L
Laine Mitchell1 reviewiTotal number of Google reviews Laine has written across all businesses on Google Maps, not just this one.
From the very beginning Mackenzie has been great. From initial phone calls states away to finally meeting in person and working with us and answering any and all questions and concerns we had. She had such vast knowledge of the treasure valley area that all our worries and doubts vanished after talking with her.
During the buying process she was a vital asset because we were not local and could not see anything for ourselves so she was our eyes and ears when we asked. No request was out of the question which was very reassuring and comforting.
We were in amazing hands the whole time not just with her but her whole team.
I would recommend her to anyone looking to locate to the treasure valley for sure!!
Response from the owner · 4 months ago
Thank you so much for sharing your experience! I am so glad I got to help make your relocation easier! Your glowing recommendation is the highest compliment! Welcome to Idaho!
J
Josh JacobsLocal Guide · 14 reviewsiTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
We can’t say enough great things about Mackenzie and her team. From day one, they were on top of everything, quick to respond, incredibly professional, and genuinely helpful every step of the way. They really knew the market, kept us informed throughout the process, and were flexible enough to work around our needs so we could hit our goals without unnecessary delays.
What stood out most was how real and engaged they were. This wasn’t just a transaction to them. If you want a team that actually cares and knows what they’re doing, Mackenzie is the one to call. We’d recommend her without hesitation.
Response from the owner · 5 months ago
WOW!! THis is such a glowing and thoughtful review. Thank you for taking the time to share this. It was a privilege to help your family in this transition. Thank you for your trust in my team and I!
S
Sam AmburgeyLocal Guide · 31 reviewsiTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
Mackenzie is incredibly knowledgeable and thorough in ALL that she does! She saved us tons of money and got us extra concessions for our new home which we knew wouldn’t have happened if we chose another realtor! She is SO kind, smart and driven and we are SO grateful all her hard work paid off for our family!
Response from the owner · 2 years ago
Amazing to hear this feedback. Thank you Sam!
S
scott schierer6 reviewsiTotal number of Google reviews scott has written across all businesses on Google Maps, not just this one.
Mackenzie is a next level realtor who deserves all the accolades that she has. She represented us well every step of the way and made the whole transaction so smooth. She is very detail orientated and is always a step ahead. My wife and I would highly recommend her if you're looking to buy or sell a home in Idaho
Response from the owner · 5 months ago
Thank you so much Scott! The pleasure was mine to help you and Olga find your dream home here in idaho!
