Analyzing 6,599,9706.6M ReviewsFor 18,33318.3K Experts

Experts Reviews · Company report
Drive & Shine Car Wash, Oil Change and Interior Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Drive & Shine Car Wash, Oil Change and Interior Cleaning

South Bend, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 40 interior cleaning services · 4.8★ from 7,945 Google reviews

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Report card

Percentile vs other interior cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Drive & Shine Car Wash, Oil Change and Interior Cleaning is better than 87% of interior cleaning services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Drive & Shine Car Wash, Oil Change and Interior Cleaning is better than 84% of interior cleaning services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Drive & Shine Car Wash, Oil Change and Interior Cleaning is better than 96% of interior cleaning services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Drive & Shine Car Wash, Oil Change and Interior Cleaning is better than 100% of interior cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Drive & Shine Car Wash, Oil Change and Interior Cleaning is better than 100% of interior cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Drive & Shine Car Wash, Oil Change and Interior Cleaning is better than 100% of interior cleaning services.A
100

Reviews for your job

Customers hired Drive & Shine Car Wash, Oil Change and Interior Cleaning for 8 kinds of job.

Drive & Shine Car Wash, Oil Change and Interior Cleaning for air & cabin filter replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.125
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Air & cabin filter replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 125 Google reviews tagged “Air & cabin filter replacement” · showing 20

Paola5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Ricardo did an excellent job ensuring that all the services needed were up to date. He explained the process very well, and kept me informed and services needed in the future. Very professional and approachable.

Reasonable priceAir & cabin filter replacementOil change
Arianny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

The staff who handled the interior cleaning of my car were very pleasant. I’ve been a member for over a year now—thank you for always providing the best care for my vehicle; you’re the brightest spot in Indiana!

Great priceAir & cabin filter replacementAuto detailingAuto interior vacuuming
Nolan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great customer service. I had little to no wait at all, Nick did a great job answering any questions I had as well as giving me useful information about my car for the future. An oil change is always a pain but this experience was what you’d look for and hope to experience when getting your oil changed.

Reasonable priceAir & cabin filter replacementOil change
Taylor4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Bay 2 Crew was great! Kind, helpful, efficient, and informative :) Always prefer getting my oil changed here to accommodate my busy lifestyle.

Reasonable priceAir & cabin filter replacementOil change
Dani3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I came in the evening to get an oil change done and I had fabulous service. Him and his team were amazing and got me in and out quickly very kind people and helpful

Reasonable priceTransmissionAir & cabin filter replacementOil change
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I was here early morning. Very quick and friendly. And I got a Coke!

Great priceTransmissionAir & cabin filter replacementOil change
laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great attention to detail. Kind and friendly service. Highly recommend.

Not sureAir & cabin filter replacementOil change
Theresa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Louis & Nick are great!

TransmissionAir & cabin filter replacement
Steffi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always fast and always friendly! I always come here for an oil change and car upkeep. Got an engine clean and a coolant service today too, and it was all fast and painless. I was even given a Diet Coke!

Reasonable priceAir & cabin filter replacementOil change
Kelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Customer service was top notch. Friendly and knowledgeable!

Reasonable priceAir & cabin filter replacementOil change
George4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great job by Louis and Mitch. Took care of my needs without being pushy. Will be back

Air & cabin filter replacement
Dionna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mitch was communicative and helpful during my visit today

Reasonable priceTransmissionAir & cabin filter replacement
DontidiaLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

All Questions get all answers and all the above. Great work and communication. All thumbs up 👍 👌

Reasonable priceAir & cabin filter replacement
Mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Mike and Isaac did a great job with the transmission and getting my car all fixed up and running amazing again. Did an oil change on 9-11-2026. Nick and Louis did a great job and James did the lower deck. They did a great job.

Reasonable priceAir & cabin filter replacementEngine detailing
Pippinpots1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Staff is always friendly, informative and efficient

Reasonable priceTransmissionAir & cabin filter replacementOil change
Lindy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Lube center was fabulous!

Great priceAir & cabin filter replacementOil change
Patrick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Will make this a regular part of my car maintenance. Very pe

Reasonable priceAir & cabin filter replacementOil change
BettyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Technician was very friendly and helpful and did not over sell, which is appreciated.

Reasonable priceTransmissionAir & cabin filter replacement
dae6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Davon was super nice and professional, as well as everyone else at this location.

Great priceAir & cabin filter replacementOil change
Mike13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Did awesome job!

Reasonable priceTransmissionAir & cabin filter replacement

Show more air & cabin filter replacement reviews (105 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 46%Overpriced 4%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Auto interior vacuuming472—
Oil change468—
Vacuuming291—
Auto detailing228—
Wheel washing141—
Air & cabin filter replacement125—
Car waxing99—
Transmission74—

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