How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREDrive & Shine Car Wash, Oil Change and Interior Cleaning
South Bend, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 40 interior cleaning services · 4.8★ from 7,945 Google reviews
Report card
Percentile vs other interior cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Drive & Shine Car Wash, Oil Change and Interior Cleaning for 8 kinds of job.
Drive & Shine Car Wash, Oil Change and Interior Cleaning for oil change
Clear ✕All 469 Google reviews tagged “Oil change” · showing 60
Awesome service! All the complimentary stuff was really cool too. They took very good care of us. Will go again and again.
Louis was awesome at helping me out today!
Great experience at Drive and Shine lube center today! Mitch was fantastic, provided great service and made sure I got the best deal!
Ricardo did an excellent job ensuring that all the services needed were up to date. He explained the process very well, and kept me informed and services needed in the future. Very professional and approachable.
Kevin was great! Told me everything I needed to know and needed done! Even shared a couple laughs!
Ricardo was my tech today and he is great!
Staff always very nice! Got oil changed today too- went smooth. I wish you had self vacuum at this main st location. But that’s ok!
The oil service was AMAZING! I love their personality and energy. they were very helpful answering all of my questions I love this location!
Lube center did great today! Great customer service!
Lube center was fantastic!
Lube center has great service & very fast
TJ and the rest of the team did a phenomenal job. The customer service is always top tier, and they never pressure you into anything you don't need. Got my oil changed, some maintenance recommendations for next time, and a free car wash. What more could a girl ask for?
Ricardo was very helpful and helped explain everything throughly!
Always professional, friendly, and informative. Love drive and shine!
Service was quick, friendly, and helpful.
Great!
Great service and team!! Edward is awesome and knowledgeable. I am a happy customer!
Incredible service.!!!
Fast friendly service
Great customer service. I had little to no wait at all, Nick did a great job answering any questions I had as well as giving me useful information about my car for the future. An oil change is always a pain but this experience was what you’d look for and hope to experience when getting your oil changed.
Service was great!
Excellent time and customer service.
Bay 2 Crew was great! Kind, helpful, efficient, and informative :) Always prefer getting my oil changed here to accommodate my busy lifestyle.
Polite, courteous, and very professional. Very time efficient.
The guys at this location were AMAZING!!! I would highly recommend their services.
Great experience
Great service and knowledgeable!
So helpful and friendly
Alex was amazing!!
I came in the evening to get an oil change done and I had fabulous service. Him and his team were amazing and got me in and out quickly very kind people and helpful
These guys are great changed the oil on my Mercedes real quick.
Got me in super quick! Definitely recommend their services— even for a check up!
In and out of the oil change bay quick and efficiently.
I was here early morning. Very quick and friendly. And I got a Coke!
Was quick and the people working were polite and comedic
Super quick and efficient! Dale and TJ rocked!
Even though I wasn't smiling (that's just how I am), the young guy serving me smiled throughout the oil and transmission change and was friendly the entire time. Everyone involved was friendly and had me in and out in 10-15 minutes, which is service I'm not used to. They all worked as a team and a TV monitor allowed…
Quick and professional
Amazing and quick service! Drive and shine is the only place I choose to take all our vehicles to for service! Not to mention the discounts and free washes we get through memberships! Thanks drive and shine, you’re the absolute best! Thanks for keeping us safe in our vehicles and being so kind and honest! We will see you next week!
Great attention to detail. Kind and friendly service. Highly recommend.
Guys were super nice and helpful. Very friendly. Communication was great. Walked me through whole process.
Quick and easy oil change. Very nice dudes. 👍
Dudes were super nice. Not pushy at all. Corporate should get rid of their timer.
Great, fast, easy, the guys smelled good
Staff is welcoming and engaging.
Always fast and always friendly! I always come here for an oil change and car upkeep. Got an engine clean and a coolant service today too, and it was all fast and painless. I was even given a Diet Coke!
Customer service was top notch. Friendly and knowledgeable!
polite workers and great service
Love the service I get here. I have a high mileage car, and they've kept it going for me. 125K and still kicking!
Staff is always friendly, informative and efficient
SUPER quick and easy oil change! I never have to worry when I go to Drive & Shine!
Great service, nice people as well
Got the oil changed today. The guys in that department were awesome. Got the truck washed and inside cleaned as well. All in about 30 min. Thank you Ashton and his crew they did a fabulous job. I highly recommend Drive n Shine! 😊
Lube center was fabulous!
Will make this a regular part of my car maintenance. Very pe
Aaliyah and Edward were very helpful for our free car wash after our great oil change with everyone at Drive and Shine!
Brian did a fabulous job detailing my car and I appreciate Dave for his assistance! My car looks new!
Davon was super nice and professional, as well as everyone else at this location.
Mitch and Nick at the lube service did an amazing job and are great people. Quick and efficient and now with a coke and water fridge for customers
They did a wonderful job! Informed me of all the things that they were replacing, as well as what may possibly need worked on in the near future. Very friendly and fast! Had me in and out without 10-15 minutes.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Auto interior vacuuming | 472 | — |
| Oil change | 468 | — |
| Vacuuming | 291 | — |
| Auto detailing | 228 | — |
| Wheel washing | 141 | — |
| Air & cabin filter replacement | 125 | — |
| Car waxing | 99 | — |
| Transmission | 74 | — |
