How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREDrive & Shine Car Wash, Oil Change and Interior Cleaning
South Bend, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 40 interior cleaning services · 4.8★ from 7,945 Google reviews
Report card
Percentile vs other interior cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Drive & Shine Car Wash, Oil Change and Interior Cleaning for 8 kinds of job.
Drive & Shine Car Wash, Oil Change and Interior Cleaning for oil change
Clear ✕All 469 Google reviews tagged “Oil change” · showing 120
Awesome service! All the complimentary stuff was really cool too. They took very good care of us. Will go again and again.
Louis was awesome at helping me out today!
Great experience at Drive and Shine lube center today! Mitch was fantastic, provided great service and made sure I got the best deal!
Ricardo did an excellent job ensuring that all the services needed were up to date. He explained the process very well, and kept me informed and services needed in the future. Very professional and approachable.
Kevin was great! Told me everything I needed to know and needed done! Even shared a couple laughs!
Ricardo was my tech today and he is great!
Staff always very nice! Got oil changed today too- went smooth. I wish you had self vacuum at this main st location. But that’s ok!
The oil service was AMAZING! I love their personality and energy. they were very helpful answering all of my questions I love this location!
Lube center did great today! Great customer service!
Lube center was fantastic!
Lube center has great service & very fast
TJ and the rest of the team did a phenomenal job. The customer service is always top tier, and they never pressure you into anything you don't need. Got my oil changed, some maintenance recommendations for next time, and a free car wash. What more could a girl ask for?
Ricardo was very helpful and helped explain everything throughly!
Always professional, friendly, and informative. Love drive and shine!
Service was quick, friendly, and helpful.
Great!
Great service and team!! Edward is awesome and knowledgeable. I am a happy customer!
Incredible service.!!!
Fast friendly service
Great customer service. I had little to no wait at all, Nick did a great job answering any questions I had as well as giving me useful information about my car for the future. An oil change is always a pain but this experience was what you’d look for and hope to experience when getting your oil changed.
Service was great!
Excellent time and customer service.
Bay 2 Crew was great! Kind, helpful, efficient, and informative :) Always prefer getting my oil changed here to accommodate my busy lifestyle.
Polite, courteous, and very professional. Very time efficient.
The guys at this location were AMAZING!!! I would highly recommend their services.
Great experience
Great service and knowledgeable!
So helpful and friendly
Alex was amazing!!
I came in the evening to get an oil change done and I had fabulous service. Him and his team were amazing and got me in and out quickly very kind people and helpful
These guys are great changed the oil on my Mercedes real quick.
Got me in super quick! Definitely recommend their services— even for a check up!
In and out of the oil change bay quick and efficiently.
I was here early morning. Very quick and friendly. And I got a Coke!
Was quick and the people working were polite and comedic
Super quick and efficient! Dale and TJ rocked!
Even though I wasn't smiling (that's just how I am), the young guy serving me smiled throughout the oil and transmission change and was friendly the entire time. Everyone involved was friendly and had me in and out in 10-15 minutes, which is service I'm not used to. They all worked as a team and a TV monitor allowed…
Quick and professional
Amazing and quick service! Drive and shine is the only place I choose to take all our vehicles to for service! Not to mention the discounts and free washes we get through memberships! Thanks drive and shine, you’re the absolute best! Thanks for keeping us safe in our vehicles and being so kind and honest! We will see you next week!
Great attention to detail. Kind and friendly service. Highly recommend.
Guys were super nice and helpful. Very friendly. Communication was great. Walked me through whole process.
Quick and easy oil change. Very nice dudes. 👍
Dudes were super nice. Not pushy at all. Corporate should get rid of their timer.
Great, fast, easy, the guys smelled good
Staff is welcoming and engaging.
Always fast and always friendly! I always come here for an oil change and car upkeep. Got an engine clean and a coolant service today too, and it was all fast and painless. I was even given a Diet Coke!
Customer service was top notch. Friendly and knowledgeable!
polite workers and great service
Love the service I get here. I have a high mileage car, and they've kept it going for me. 125K and still kicking!
Staff is always friendly, informative and efficient
SUPER quick and easy oil change! I never have to worry when I go to Drive & Shine!
Great service, nice people as well
Got the oil changed today. The guys in that department were awesome. Got the truck washed and inside cleaned as well. All in about 30 min. Thank you Ashton and his crew they did a fabulous job. I highly recommend Drive n Shine! 😊
Lube center was fabulous!
Will make this a regular part of my car maintenance. Very pe
Aaliyah and Edward were very helpful for our free car wash after our great oil change with everyone at Drive and Shine!
Brian did a fabulous job detailing my car and I appreciate Dave for his assistance! My car looks new!
Davon was super nice and professional, as well as everyone else at this location.
Mitch and Nick at the lube service did an amazing job and are great people. Quick and efficient and now with a coke and water fridge for customers
They did a wonderful job! Informed me of all the things that they were replacing, as well as what may possibly need worked on in the near future. Very friendly and fast! Had me in and out without 10-15 minutes.
Louis helped us get our oil changed and handle a difficult account credit situation. He was very friendly and kind.
Extremely friendly and fast. Didn't push for services but let me know what needs attention.
Super friendly, not pushy. Very easy to work with and got what was needed for my mom's car! Would definitely come again!
Nice people, gave me a coke
Very efficient and kind!
Awesome time at this drive n shine! Got oil changed and went smooth as could be!
Always have a great experience
Louis was great!
Excellent service from James and his team! 🤘
Great service! Excellent customer service and swift work! Thanks guys!
Nick was amazing & very helpful! Would highly recommend to everyone!
Very fast and convenient. They were very professional and courteous. And I didn’t even have to leave my car.
Always enjoy coming to this drive and shine, I appreciate that if you don’t understand something they will take the time to explain it to you but aren’t pushy if you say you don’t want to peruse a service at the moment, very nice and helpful guys, shout out to Mitch and his gang
I got an oil change, car wash, and interior clean. They did a great job on the interior clean and 10/10 recommend
Oil Change and Service went very smooth. I was treated with lots of respect and will be back.
I’m from Oregon and was traveling through the area when I stopped in for an oil change, and I’m so glad I did! The service was quick, easy, and done with great care. The employees were absolutely wonderful—friendly, professional, and welcoming from start to finish. Even being from out of town, they made me feel like…
I had a great experience at this lube center! The oil change was quick, easy, and done with great care. The employees were friendly, professional, and made me feel welcomed from the moment I arrived. You can tell they genuinely care about providing great service and making sure their customers are taken care of. I…
Nick did an excellent job! Keep up the great work
Nick was amazing. Talked through options with zero pressure to purchase any of them. Kind, professional, and efficient. In and out quickly.
Nick was awesome, he was so kind and very informative!!
Smooth knowledgeable and fast service
Mitch and Nick were excellent!! Quick and friendly as always.
Always a great service team. Very polite and thorough. They always answer any questions I have and provide other recommendations if necessary. Can’t beat the speed of service either
Excellent service and quality
I had a great experience in can’t recommended highly enough. I was in and out in 20 minutes and got everything that I needed, and everything I didn’t know I needed, done for a very reasonable price. I was lucky enough to be taken care of by the new manager, Louis, who was professional, courteous, knowledgeable, and…
They were really hospitable, answering all my questions. Thanks for the oil change Mitch and Brian!
Brian was such a big help and very knowledgeable in regards to my car service! He got me in and out quick and was so sweet!!! I love coming to this drive and shine, never a disappointment :)
Easy in and out as always!
Fast service, pleasant. He showed me how to check and identify the different maintenance alerts on my brand new car.
Ryan was great today straight to the point and super nice
This place was awesome! It was my first time there. I got my oil, transmission fluid and filters changed. I was offered a free car wash with the service. Afterwards, I elected to get the internal cleaning ($35 for non-members). One of the gentlemen in the interior line noticed that the bugs didn't come off…
Mike was perfect and did everything exactly how wanted 10/10
Great experience!
Brian had me in and out in 15 minutes for an oil changed and coolant. That was amazing
Louis and Grail made my oil change experience stress-free. I was hesitant about additional service recommendations because of the cost, but Louis never pressured me and clearly explained what needed attention now and what could wait. They both answered all of my questions patiently and made me feel comfortable.…
Always quick and friendly service. Thanks to the gentlemen who helped me out with all the buttons and lights lol I’m just a girl.
Amere exhibited exceptional professionalism during my oil change. He provided recommendations for my vehicle, some of which I declined while others I accepted. Amere’s approach was not pushy but rather informative. The entire staff was courteous and provided clear explanations.
Drive and shine always does a great job. The car wash is an added bonus. I also get oil changes here and the interior clean with my wash makes me happy!!
Super quick!!!! Always looks great when they are done.
Super nice and helpful, great price and liked my car
Had a great first experience for service at drive and shine! I will definitely be bringing my other car back.
Thank you for the thorough, quick and friendly service!!
James in Mishawaka did a great job and was super thorough. Thanks for the help!
Dre and team did excellent work! Clean as a whistle!
Very friendly and Great to talk to!!!!
Fast and great service!
Davon does an excellent job!
Great experience here in Mishawaka. First time at this location. They figured out a problem I’ve been having for awhile with my turn signal and gave me great recommendations on where to go
Excellent service!
The staff is so friendly and helpful! I was in and out in 15 minutes.
James was top notch. Easy in and out! Twins sleeping in the backseat didn’t even stir!
Jeremy and the other employees I have worked with are fabulous. They explain well, are honest and helpful, and are careful with our vehicles. We continue to come here year after year because they have been trustworthy. Thank you!
Great, quick service! Team members were very nice!
The staff at drive and shine always do a great job and are very professional.
Amazing service by the drive and shine team especially the attendant Nick. Very quick, efficient and super friendly.
I never go anywhere else to get my oil changed. I’m normally in and out within 15-20 minutes and never have to leave my vehicle.
Brian and David were great! Fast experience
They did a great job! Very efficient & quick! James was very helpful & articulate.
James
AJ was very helpful and friendly. I am very pleased with the services I received today!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Auto interior vacuuming | 472 | — |
| Oil change | 468 | — |
| Vacuuming | 291 | — |
| Auto detailing | 228 | — |
| Wheel washing | 141 | — |
| Air & cabin filter replacement | 125 | — |
| Car waxing | 99 | — |
| Transmission | 74 | — |
