Analyzing 6,599,9706.6M ReviewsFor 18,33318.3K Experts

Experts Reviews · Company report
Drive & Shine Car Wash, Oil Change and Interior Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Drive & Shine Car Wash, Oil Change and Interior Cleaning

South Bend, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 40 interior cleaning services · 4.8★ from 7,945 Google reviews

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Report card

Percentile vs other interior cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Drive & Shine Car Wash, Oil Change and Interior Cleaning is better than 87% of interior cleaning services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Drive & Shine Car Wash, Oil Change and Interior Cleaning is better than 84% of interior cleaning services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Drive & Shine Car Wash, Oil Change and Interior Cleaning is better than 96% of interior cleaning services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Drive & Shine Car Wash, Oil Change and Interior Cleaning is better than 100% of interior cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Drive & Shine Car Wash, Oil Change and Interior Cleaning is better than 100% of interior cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Drive & Shine Car Wash, Oil Change and Interior Cleaning is better than 100% of interior cleaning services.A
100

Reviews for your job

Customers hired Drive & Shine Car Wash, Oil Change and Interior Cleaning for 8 kinds of job.

Drive & Shine Car Wash, Oil Change and Interior Cleaning for polishing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.61
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Polishing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 61 Google reviews tagged “Polishing” · showing 20

Rebeca3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Greatest wash we’ve had. Quick. Car looks amazing. Friendly staff. Will definitely be coming back for service again. Thank you guys for a great experience.

Great pricePolishingAuto detailingVacuuming
ShyitaLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great service and team!! Edward is awesome and knowledgeable. I am a happy customer!

Reasonable priceSeat shampooingPolishingAuto detailing
nonkoh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience! The staff was friendly and took pride in their work.

Customer photo from nonkoh's review
Great pricePolishingAuto detailingWheel washing
Lynn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very friendly and helpful! Car interior cleaned along with wash. Great job!!

Great pricePolishingAuto detailingWheel washing
Kaylie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Exterior and interior clean and everyone was SO friendly!! Definitely recommend!

Reasonable pricePolishingVacuumingAuto interior vacuuming
Valencia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They was so fast and did a really good job. I would definitely recommend for interior cleaning for your car

Great pricePolishingAuto detailingAuto interior vacuuming
Kelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great service! Ben was very helpful and friendly!

PolishingVacuumingAuto interior vacuuming
Stephanie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

They were awesome! Thank you for your hard work!

Reasonable pricePolishingAuto detailingWheel washing
Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I never go anywhere else to get my oil changed. I’m normally in and out within 15-20 minutes and never have to leave my vehicle.

Great pricePolishingWheel washingVacuuming
Bill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brian details my car twice a year. Comes out looking new every time. Fantastic job!

Clay bar treatmentPolishingAuto detailing
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

These are some wonderful guys they took very good care of me and my car name is blessings and they doing a good job and I appreciate they honesty and they're they're nice and past they speak

Reasonable priceHeadlight polishingPolishingWheel washing
kaden1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

10/10 brandon helped me out and he did amazing!

Great pricePolishingAuto detailingVacuuming
KeiLara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Love it here. They know me. They know and acknowledge my kids. Service is always what I ask for. And no matter who is working, it’s always pleasant and consistent. Thank you Dre.

Reasonable pricePolishingWheel washingAuto interior vacuuming
gina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Did a fantastic job!

Great pricePolishingAuto interior vacuuming
Don5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Thanks Drive and Shine for another great job on my truck.

Reasonable pricePolishingWheel washingVacuuming
Brett2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Everyone went above and beyond.

Great priceSeat shampooingPolishingWheel washing
Jonathan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Kaleb is a amazing worker

Reasonable pricePolishing
RLocal Guide · 145 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Competent, Meticulous and Thorough Paint Correction and Polish done by Brian in Detail Dept! View photos and videos.

Scratch removalClay bar treatmentPolishing
daveLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brian did an amazing job detailing my truck. It had set for 15 years in a dirty barn and needed significant TLC. It looks like it rolled off the showroom floor now! Inside and out. Even the engine bay is ridiculously clean. And I should mention he went as far as to dress the spare tire under the rear end. This…

Great priceClay bar treatmentHeadlight polishingSeat shampooing
Caiden3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Fun very nice staff and fast service

Reasonable priceTransmissionPolishingAuto interior vacuuming

Show more polishing reviews (41 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 46%Overpriced 4%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Auto interior vacuuming472—
Oil change468—
Vacuuming291—
Auto detailing228—
Wheel washing141—
Air & cabin filter replacement125—
Car waxing99—
Transmission74—

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