Analyzing 6,599,9706.6M ReviewsFor 18,33318.3K Experts

Experts Reviews · Company report
Drive & Shine Car Wash, Oil Change and Interior Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Drive & Shine Car Wash, Oil Change and Interior Cleaning

South Bend, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 40 interior cleaning services · 4.8★ from 7,945 Google reviews

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Report card

Percentile vs other interior cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Drive & Shine Car Wash, Oil Change and Interior Cleaning is better than 87% of interior cleaning services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Drive & Shine Car Wash, Oil Change and Interior Cleaning is better than 84% of interior cleaning services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Drive & Shine Car Wash, Oil Change and Interior Cleaning is better than 96% of interior cleaning services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Drive & Shine Car Wash, Oil Change and Interior Cleaning is better than 100% of interior cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Drive & Shine Car Wash, Oil Change and Interior Cleaning is better than 100% of interior cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Drive & Shine Car Wash, Oil Change and Interior Cleaning is better than 100% of interior cleaning services.A
100

Reviews for your job

Customers hired Drive & Shine Car Wash, Oil Change and Interior Cleaning for 8 kinds of job.

Drive & Shine Car Wash, Oil Change and Interior Cleaning for seat shampooing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Seat shampooing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 30 Google reviews tagged “Seat shampooing” · showing 20

ShyitaLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great service and team!! Edward is awesome and knowledgeable. I am a happy customer!

Reasonable priceSeat shampooingPolishingAuto detailing
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Very friendly and helpful staff! Malaysia and Isaac did a great job at making my car look brand new!

Great priceSeat shampooingAuto interior vacuuming
Eryn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brian was fantastic! 6 years of a short-haired super-shedder basically OWNING my car?.... We didn't make it easy for Brian 🐶 but he was very patient, explained everything he would do for me, and dedicated an entire day to detailing my vehicle - all with a great attitude and a smile. I would recommend him to…

Customer photo from Eryn's review
Reasonable priceHeadlight polishingSeat shampooingAuto detailing
Tylar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I needed to bring my car in for a shampoo in the front passenger seat, as well as getting an ozone treatment done. The service was above and beyond. He not only did the front passenger seat, but also the backseats and for a really good price. My car looks and smells so much better! I will be back, thank you so much!

Great priceSeat shampooing
timdukeman5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent service as always. They have always done a magnificent job over the years for us.

Seat shampooingVacuumingAuto interior vacuuming
Brett2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Everyone went above and beyond.

Great priceSeat shampooingPolishingWheel washing
daveLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brian did an amazing job detailing my truck. It had set for 15 years in a dirty barn and needed significant TLC. It looks like it rolled off the showroom floor now! Inside and out. Even the engine bay is ridiculously clean. And I should mention he went as far as to dress the spare tire under the rear end. This…

Great priceClay bar treatmentHeadlight polishingSeat shampooing
CapAd2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

BRIAN AND HIS TEAM DID A PHENOMENAL JOB OF INTERIOR DETAILING AN EXTREMELY MESSY AND DIRTY SUV INTERIOR ! EXCELLENT WORK AND VALUE - WHEN COMPARISON-PRICED TO OTHER LOCAL AREA MARKET PRICING ! I WOULD HIGHLY RECOMMEND THE INTERIOR CLEANING TEAM AT DRIVE AND SHINE !!! 👍

Great priceSeat shampooingAuto interior vacuuming
shane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Did an amazing job .

Reasonable priceAir & cabin filter replacementClay bar treatmentSeat shampooing
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Really nice interior cleaning

Great priceSeat shampooingEngine detailing
Deb6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brian did an awesome job on interior detail of my 2017 Camry, looks like new. ❤️

Headlight polishingSeat shampooingAuto interior vacuuming
S.C.8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brian detailed my car after I spilled coffee in my back seat. He was absolutely amazing. He was able to fit me in between customers and managed to get everyone taken care of. I will most definitely be back to ask for Brian every time.

Great priceSeat shampooingPolishingAuto detailing
Micah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

this place was very quick, efficient and professional

Reasonable priceHeadlight polishingSeat shampooingWheel washing
Gloria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This place was beyond amazing. Got us in and out very quickly. Very friendly and professional.

Seat shampooingPolishingAuto detailing
SaraLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

This was the very best experience I’ve had with any kind of service for my car. Brian Foutch, the Detail Manager, was amazing! I called early morning and he got my in quickly that same day. And he provided excellent service and a lot more than I asked for. Definitely “over-delivered”! The best customer service and…

Great priceSeat shampooingVacuuming
Sandra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent job. Brian very helpful. Made good suggestions 10 year old Car looked like new!!!

Seat shampooingEngine detailingPolishing
Norma6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

They are amazing! So helpful and kind!!

Great priceSeat shampooingVacuumingAuto interior vacuuming
Rafaelbolivar13924 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Fui atendido de forma excelente por Connor , muy agradecido por el buen servicio.

Great priceSeat shampooingAuto detailingWheel washing
EC1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

W brandon, kind and really good at his job. Made our car look amazing

Clay bar treatmentSeat shampooingPolishing
Kayzie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Love getting my car cleaned at drive and shine! They always do an amazing job

Great priceSeat shampooingVacuumingCar waxing

Show more seat shampooing reviews (10 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 46%Overpriced 4%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Auto interior vacuuming472—
Oil change468—
Vacuuming291—
Auto detailing228—
Wheel washing141—
Air & cabin filter replacement125—
Car waxing99—
Transmission74—

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