Experts Reviews · Company report
Driven Auto Care Auto Repair Shop of Fremont, CA logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%92+13Replies to reviews 7%64+4.5Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Driven Auto Care Auto Repair Shop of Fremont, CA

Fremont, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #227Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 352 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 84% of auto repair shops.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 78% of auto repair shops.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 92% of auto repair shops.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 64% of auto repair shops.B
64

Reviews for your job

Customers hired Driven Auto Care Auto Repair Shop of Fremont, CA for 8 kinds of job.

Driven Auto Care Auto Repair Shop of Fremont, CA for auto maintenance

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Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 143
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “Auto maintenance” · showing 20

ErikLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

New to the area & have been looking for an honest repair shop to find. After reading all the positive reviews online I stopped in to check it out. Very friendly welcoming, they spent time answering all my questions & made an appointment right away. They are very meticulous with their vehicle inspection & help…

Reasonable priceGeneral repairs & maintenanceSteering & suspension replacementEngine repair
Matt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I came to Driven after I’d taken my Subaru Crosstrek into the dealership for my 100k routine maintenance and they told me I needed both oil pans resealed - for 3.6k. With a thorough inspection they told me only the lower showed signs of repair and did the job for under a thousand. Great documentation and lightning…

Great priceVehicle InspectionAuto maintenanceService not listed
RossLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Our company has large project with LS Power in the bay area and we have 3 fleet vehicles in the area at anytime. I had to swap one and called on my way up from SD. I just happened to find Driven and they were the only ones open. Told Fernando what I had going on, dropped it off when I got into Fremont, got a Lyft to…

Customer photo from Ross's review
Reasonable priceVehicle InspectionAuto battery maintenanceAuto maintenance
Swan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

In my experience, this is the best place to go for your maintenance or ur modification. They’re flexible but it is not the cheapest place. I’m definitely going to them for everything. Best customer service!

Reasonable priceExhaustBrakesVehicle safety inspection
MikeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I can't say enough good things about Driven Auto Care in Fremont; they are incredibly professional and honest. What really impressed me was their transparency—they send you a full digital inspection with pictures so you can see for yourself what needs to be done before they start any work. The mechanics are…

Air & cabin filter replacementSteering & suspension repairSteering & suspension replacement
JoyceLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Straight-forward, thorough and trustworthy. I appreciate the detailed report that follows the visit, accompanied by photos of the work or part being inspected. Thankfully my car is still fairly new, so I haven't had to get anything intense done yet.

Reasonable priceVehicle InspectionWheel alignmentVehicle safety inspection
Peggy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very courteous service and professional the people are pleasant and friendly Thank you to Kent and Bryan

General repairs & maintenanceTire rotationsVehicle Inspection
Nikita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Performance Autocare is our go-to place for any repairs for our Porsche Cayenne. They are very reasonable. They go above and beyond to discount labor charges for recurring customers and always offer great service.

TiresGeneral repairs & maintenanceAuto engine diagnostic
marcus2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Even with the ownership change, I would still recommend doing business here for some of the more complex maintenance issues. The price has gone up for regular maintenance like oil changes, but they would take care of all the minor issues for you.

Auto brake repairAuto maintenanceGeneral repairs & maintenance
Virginia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★

Very thorough explanation of work done, possible problems in future, estimates of cost.

Auto maintenance
Gio6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've been going here for years, and I wouldn't have it any other way. The guys there always take care of me, and look out for my vehicles every time. I personally recommend them to every person that asks me, including my family. Great shop! I plan to stick w/ these guys for as long as they're around.

Auto maintenance
Anu3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are very professional and reasonable and fair priced. Work is impeccable and efficient and customer oriented! I have been a customer for a few years now and will not trust my car with anyone else!

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Strongly recommend! Honest and reliable service. I’ve been going here for auto repairs and maintenance for years.

Auto maintenanceOil changeAuto windshield replacement
ChandrasekharLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ken and Brent run a top notch operation. Extremely knowledgeable, very friendly and personable and they only repair what needs to be fixed. I have been going to them for close to 15 years. I only wish I had found this shop earlier and avoided having to go to dealers for auto service and repairs.

Air & cabin filter replacementAuto A/C rechargeAuto brake replacement
armita7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been using the services of Performance Auto Center for several years for multiple cars in our family. I’ve come to trust them 100%. They are accurate, reliable, fair & caring. I consider myself lucky to have found this gem of an auto shop🙏

Auto battery maintenanceAuto brake repairAuto brake replacement
Victor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

It’s very hard to find good and honest mechanics. Ken and Brett have been great on giving me insights on what’s to come and what to expect next time. They will work on what you ask, but they always go the extra mile on informing you on what’s to come and let you decide if and when you want to do it. I highly…

Auto maintenanceBrakesAir conditioning
Denise11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very professional and efficient. I'm very happy with this shop.

Auto maintenance
Brad7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I strongly recommend Performance Auto, Ken & Bent are very knowledgeable, honest and fair, and repairs are quick.

Auto maintenanceOil change
Syed12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Brent is an awesome professional who walked me through all the details of my service, gave upfront estimates on the work and delivered my car on estimated time. Had no issues whatsoever in the years I have been visiting his shop. Highly recommend his service!

Air & cabin filter replacementAuto brake replacementAuto maintenance
Brian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Did custom suspension work on my 4runner. Great communication, fast service, and accommodated my schedule with drop off. This place rocks

Auto maintenance

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 64%Overpriced 3%Not sure 0%

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