Experts Reviews · Company report
Driven Auto Care Auto Repair Shop of Fremont, CA logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%92+13Replies to reviews 7%64+4.5Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Driven Auto Care Auto Repair Shop of Fremont, CA

Fremont, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #227Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 352 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 84% of auto repair shops.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 78% of auto repair shops.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 92% of auto repair shops.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 64% of auto repair shops.B
64

Reviews for your job

Customers hired Driven Auto Care Auto Repair Shop of Fremont, CA for 8 kinds of job.

Driven Auto Care Auto Repair Shop of Fremont, CA for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#62 / 241
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Brakes”

Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

We dropped off our Toyota Sienna Van at the local Driven Auto Care shop for a service check and oil change. They have serviced this vehicle over the years and have always done a good job. Israel kept me informed and communicated additional recommendations as well detailed estimates. We went ahead and had the rear…

Reasonable priceWheel alignmentBrakesVehicle safety inspection
DeAnne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Pleasant, knowledgeable, transparent about charges, prompt communication . Would use again.

Reasonable priceBrakes
Swan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

In my experience, this is the best place to go for your maintenance or ur modification. They’re flexible but it is not the cheapest place. I’m definitely going to them for everything. Best customer service!

Reasonable priceExhaustBrakesVehicle safety inspection
Mark8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Arun and team were awesome! I inherited a 25 year old truck and looked for a local shop with top notch ratings to go over the vehicle…Driven Auto Care was it! They were upfront, transparent and were fair in their prices. I would definitely recommend them!

Reasonable priceGeneral repairs & maintenanceAuto A/C rechargeAuto brake repair
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The people at Performance Auto are top notch. They provide great service on the vehicle and are attentive to their customers. They’re great!

Air & cabin filter replacementAuto brake repairBrakes
Anu3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are very professional and reasonable and fair priced. Work is impeccable and efficient and customer oriented! I have been a customer for a few years now and will not trust my car with anyone else!

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Abhishek8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Been bringing both my cars to Performance autocare for several years now. The team is extremely knowledgable, professional and above all honest. I have come to trust their diagnosis and recommendations over this time. In addition, I have found them to be reasonably priced.

BrakesWiper blade installationOil change
ChandrasekharLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ken and Brent run a top notch operation. Extremely knowledgeable, very friendly and personable and they only repair what needs to be fixed. I have been going to them for close to 15 years. I only wish I had found this shop earlier and avoided having to go to dealers for auto service and repairs.

Air & cabin filter replacementAuto A/C rechargeAuto brake replacement
Eric1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love Ken & Brent & their team! I've come back on several occasions for different works done on my car. From coilover installs to wheel alignments. They've done my smog check. They've done my rotors replacement & wheel bearings too. I trust them fully with my car. I would wholeheartedly recommend them to anyone.…

Auto brake replacementBrakesExhaust
ArunLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very honest and reliable service. Will continue to bring my cars to PAC. Thank you Brent and Ken!

Brakes
Victor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

It’s very hard to find good and honest mechanics. Ken and Brett have been great on giving me insights on what’s to come and what to expect next time. They will work on what you ask, but they always go the extra mile on informing you on what’s to come and let you decide if and when you want to do it. I highly…

Auto maintenanceBrakesAir conditioning
joyceLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very accommodating and respectful of my time. Oil change done in a jiffy!

Air & cabin filter replacementAuto emissions testingBrakes
Bryan15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Amazing service, cost and communication

BrakesAuto engine diagnosticGeneral repairs & maintenance
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great place to get you in and out with professional service. What else is there to say. Good job on my Audi Q5 guys. Thank you.

Auto maintenanceBrakes
luigi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

ouldn't be happier with 510 Offroad. They price matched and ordered a set of 35's, installed the Westcott designs 3/1 lift, extended rear brake lines, brake flush, mount, balance, and do an alignment in one day. I will definitely come back to install a front bumper, winch, and roof rack!

BrakesSteering & suspension repairWheel alignment
Amanda15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent customer service. Was fast and thorough!

Brakes
Marty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Got an estimate on the phone for brakes and made an appointment for the next. Dropped car off and was told it would be ready by about 2:30. Got a call at 1:00 saying it was ready. Ken made it a very easy and smooth transaction. I have been coming here for my car repairs since back when Bud was the owner. I will…

Brakes
Al2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto battery maintenanceAuto brake replacement
Yukai4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto battery replacementAuto body & trim replacement
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BrakesGeneral repairs & maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 64%Overpriced 3%Not sure 0%

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