Experts Reviews · Company report
Driven Auto Care Auto Repair Shop of Fremont, CA logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%92+13Replies to reviews 7%64+4.5Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Driven Auto Care Auto Repair Shop of Fremont, CA

Fremont, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #227Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 352 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 84% of auto repair shops.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 78% of auto repair shops.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 92% of auto repair shops.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 64% of auto repair shops.B
64

Reviews for your job

Customers hired Driven Auto Care Auto Repair Shop of Fremont, CA for 8 kinds of job.

Driven Auto Care Auto Repair Shop of Fremont, CA for general repairs & maintenance

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Jobs reviewedHow many Google reviews are tagged with this job.40
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#70 / 216
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 40 Google reviews tagged “General repairs & maintenance” · showing 20

ErikLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

New to the area & have been looking for an honest repair shop to find. After reading all the positive reviews online I stopped in to check it out. Very friendly welcoming, they spent time answering all my questions & made an appointment right away. They are very meticulous with their vehicle inspection & help…

Reasonable priceGeneral repairs & maintenanceSteering & suspension replacementEngine repair
Lucy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great customer service, quick appointment and service completed on time. Fernando went above and beyond to complete a detailed report of all needed repairs including sending a repair report to my warranty company. Will be back soon, Highly recommend Driven Auto Care 😊

Reasonable priceGeneral repairs & maintenanceService not listed
Andy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My family has been bringing our cars here for years and have been always impressed with the speed and quality of the work. Getting an online breakdown of all the services and work required for approval is super convenient and informative!

General repairs & maintenance
Sam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Best shop to work with. Honest and very details. Always in good hands with them.

Great priceExhaustTiresGeneral repairs & maintenance
Ricky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

They did a very good job on time they promised and for the repair cost they provided. They worked on my BMX X5 and my wife's GMC suv. We're are very pleased with their work, their recommendations, and their reasonable quote to do the repairs needed. Thank you Performance Auto. Ricky

General repairs & maintenance
emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Dylan worked really well with me and got my car dine quickly and parts fast. Had to change all 4 tires and they were easy about pricing and any changes I wanted to make. The online work they do to show you all of the services checked is really good. They take a picture of everything checked and if the find anything you can access the notes they write down.

Reasonable priceAir & cabin filter replacementTiresGeneral repairs & maintenance
CarlosLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Got a very detailed diagnostic and the shop is very professional. Got a few sensors replaced along with a valve adjustment and my engine runs like new now. Would definitely be going back to these guys

General repairs & maintenanceAuto engine diagnosticVehicle safety inspection
lukeg20126 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent and honest service. Highly recommend this shop!

Reasonable priceAir & cabin filter replacementTiresGeneral repairs & maintenance
Mark8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Arun and team were awesome! I inherited a 25 year old truck and looked for a local shop with top notch ratings to go over the vehicle…Driven Auto Care was it! They were upfront, transparent and were fair in their prices. I would definitely recommend them!

Reasonable priceGeneral repairs & maintenanceAuto A/C rechargeAuto brake repair
Peggy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very courteous service and professional the people are pleasant and friendly Thank you to Kent and Bryan

General repairs & maintenanceTire rotationsVehicle Inspection
Nikita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Performance Autocare is our go-to place for any repairs for our Porsche Cayenne. They are very reasonable. They go above and beyond to discount labor charges for recurring customers and always offer great service.

TiresGeneral repairs & maintenanceAuto engine diagnostic
marcus2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Even with the ownership change, I would still recommend doing business here for some of the more complex maintenance issues. The price has gone up for regular maintenance like oil changes, but they would take care of all the minor issues for you.

Auto brake repairAuto maintenanceGeneral repairs & maintenance
Albert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Done on time with no issues. Highly recommend Kenny is honest and reliable.

General repairs & maintenanceOil change
Jason3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been coming here for several years now. Anytime I need a repair this is where I come. They do a great job at a fair price. This time my alternator went out. They got me back on the road in 2 days.

General repairs & maintenance
Anu3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are very professional and reasonable and fair priced. Work is impeccable and efficient and customer oriented! I have been a customer for a few years now and will not trust my car with anyone else!

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Raymundo16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent trustworthy service! Pretty much i bring all my cars to them.

General repairs & maintenance
AbigailLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly and very patient with my questions and did a great job for shock replacement! Even helped me scan check engine light. Price is reasonable too! Highly recommended!

General repairs & maintenance
ChandrasekharLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ken and Brent run a top notch operation. Extremely knowledgeable, very friendly and personable and they only repair what needs to be fixed. I have been going to them for close to 15 years. I only wish I had found this shop earlier and avoided having to go to dealers for auto service and repairs.

Air & cabin filter replacementAuto A/C rechargeAuto brake replacement
AudreyLocal Guide · 107 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I found Performance Auto Care on Yelp and noticed they stellar reviews and decided to give them a call. They were able to squeeze me in within 2 days. Once I got there I got to speak with Ken and unpack all the troubles I had regarding my 2018 Miata. He helped me check the squeaking sound which was due to my rear…

General repairs & maintenanceOil changeVehicle Inspection
armita7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been using the services of Performance Auto Center for several years for multiple cars in our family. I’ve come to trust them 100%. They are accurate, reliable, fair & caring. I consider myself lucky to have found this gem of an auto shop🙏

Auto battery maintenanceAuto brake repairAuto brake replacement

Show more general repairs & maintenance reviews (20 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 64%Overpriced 3%Not sure 0%

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