Experts Reviews · Company report
Driven Auto Care Auto Repair Shop of Fremont, CA logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%92+13Replies to reviews 7%64+4.5Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Driven Auto Care Auto Repair Shop of Fremont, CA

Fremont, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #227Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 352 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 84% of auto repair shops.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 78% of auto repair shops.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 92% of auto repair shops.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 64% of auto repair shops.B
64

Reviews for your job

Customers hired Driven Auto Care Auto Repair Shop of Fremont, CA for 8 kinds of job.

Driven Auto Care Auto Repair Shop of Fremont, CA for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.52
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#69 / 245
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 52 Google reviews tagged “Oil change”

Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

We dropped off our Toyota Sienna Van at the local Driven Auto Care shop for a service check and oil change. They have serviced this vehicle over the years and have always done a good job. Israel kept me informed and communicated additional recommendations as well detailed estimates. We went ahead and had the rear…

Reasonable priceWheel alignmentBrakesVehicle safety inspection
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

This is the best mechanic I have ever had. They are honest and don’t try to push unneeded services on you. They get the repairs done in a timely manner. I get all my auto repairs done here and would highly recommend them.

Oil change
Ricky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

They did a very good job on time they promised and for the repair cost they provided. They worked on my BMX X5 and my wife's GMC suv. We're are very pleased with their work, their recommendations, and their reasonable quote to do the repairs needed. Thank you Performance Auto. Ricky

General repairs & maintenance
Swan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

In my experience, this is the best place to go for your maintenance or ur modification. They’re flexible but it is not the cheapest place. I’m definitely going to them for everything. Best customer service!

Reasonable priceExhaustBrakesVehicle safety inspection
Renaliza2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Mark, Arun and the team are always helpful. I don’t trust taking my vehicle anywhere else!

Reasonable priceOil change
MikeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I can't say enough good things about Driven Auto Care in Fremont; they are incredibly professional and honest. What really impressed me was their transparency—they send you a full digital inspection with pictures so you can see for yourself what needs to be done before they start any work. The mechanics are…

Air & cabin filter replacementSteering & suspension repairSteering & suspension replacement
JoyceLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Straight-forward, thorough and trustworthy. I appreciate the detailed report that follows the visit, accompanied by photos of the work or part being inspected. Thankfully my car is still fairly new, so I haven't had to get anything intense done yet.

Reasonable priceVehicle InspectionWheel alignmentVehicle safety inspection
Peggy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very courteous service and professional the people are pleasant and friendly Thank you to Kent and Bryan

General repairs & maintenanceTire rotationsVehicle Inspection
Al6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We’ve been taking our vehicles to Driven Auto Care for a number of years now and have always been quite satisfied with their workmanship and professionalism. This latest appointment was for a service and check. The service advisor, Nate was courteous and fully informed me of what to expect as well as providing a…

Air & cabin filter replacementVehicle safety inspectionOil change
Nikita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Performance Autocare is our go-to place for any repairs for our Porsche Cayenne. They are very reasonable. They go above and beyond to discount labor charges for recurring customers and always offer great service.

TiresGeneral repairs & maintenanceAuto engine diagnostic
marcus2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Even with the ownership change, I would still recommend doing business here for some of the more complex maintenance issues. The price has gone up for regular maintenance like oil changes, but they would take care of all the minor issues for you.

Auto brake repairAuto maintenanceGeneral repairs & maintenance
Veronica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Brent and Ken have truly honored Buds legacy by being honest and great people!! I highly recommend this shop !! I 100 💯 trust their work and word!

Oil changeTransmission
Rangu6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Arun, the owner was very knowledgeable about my car (M3). He was very professional and clearly communicated the details of the repairs and costs. I’m very pleased with the results and will continue to take my car here for service.

Oil changeTiresVehicle Inspection
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The people at Performance Auto are top notch. They provide great service on the vehicle and are attentive to their customers. They’re great!

Air & cabin filter replacementAuto brake repairBrakes
TimmyLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick and easy. Brought in my car for routine check and maintenance. Ken and Brent made the handoff and pick up super easy. Definitely coming back!

Oil changeVehicle Inspection
Sharma4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very efficient, courteous service!

Oil change
Albert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Done on time with no issues. Highly recommend Kenny is honest and reliable.

General repairs & maintenanceOil change
tony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Email response same day, was able to get work done the following day. Very friendly and easy to talk to. Got a suspension leveling kit installed, wheels balanced and a oil change. Truck runs better than ever and feels great. Also the price was hundreds less than everyone else I talked to. I'm very impressed.

Oil changeSteering & suspension replacementWheel alignment
Ferdi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Brent and Ken are honest owners/mechanics. Will always go here for my cars oil change , brakes ... etc Im 45 mins away but I always go there because they always tried to accommodate and do the oil change for an hour or less so I can wait for it. Good mechanics good service 👍🏻👍🏻👍🏻

Oil change
Anu3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are very professional and reasonable and fair priced. Work is impeccable and efficient and customer oriented! I have been a customer for a few years now and will not trust my car with anyone else!

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
GerardoLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I been coming here for 3 years now. Brent and Ken are the best. They always make sure my car is in tip top shape. I've gotten oil changes, tire rotation, spark plug changes and transmission oil changes. Always done perfectly and prices are competitive in the area. Totally recommend them for any of your needs.

Oil changeService not listed
Richard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had cold air intake air filter cleaning done with synthetic oil change. Definitely noticed power boost after air filter cleaning which was long overdue.

Oil changeService not listed
Abhishek8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Been bringing both my cars to Performance autocare for several years now. The team is extremely knowledgable, professional and above all honest. I have come to trust their diagnosis and recommendations over this time. In addition, I have found them to be reasonably priced.

BrakesWiper blade installationOil change
Pawan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a great experience with performance. They are quick and very responsive.

Oil change
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Strongly recommend! Honest and reliable service. I’ve been going here for auto repairs and maintenance for years.

Auto maintenanceOil changeAuto windshield replacement
ChandrasekharLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ken and Brent run a top notch operation. Extremely knowledgeable, very friendly and personable and they only repair what needs to be fixed. I have been going to them for close to 15 years. I only wish I had found this shop earlier and avoided having to go to dealers for auto service and repairs.

Air & cabin filter replacementAuto A/C rechargeAuto brake replacement
AudreyLocal Guide · 107 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I found Performance Auto Care on Yelp and noticed they stellar reviews and decided to give them a call. They were able to squeeze me in within 2 days. Once I got there I got to speak with Ken and unpack all the troubles I had regarding my 2018 Miata. He helped me check the squeaking sound which was due to my rear…

General repairs & maintenanceOil changeVehicle Inspection
armita7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been using the services of Performance Auto Center for several years for multiple cars in our family. I’ve come to trust them 100%. They are accurate, reliable, fair & caring. I consider myself lucky to have found this gem of an auto shop🙏

Auto battery maintenanceAuto brake repairAuto brake replacement
Marina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I enjoyed my experience with Performance Auto because they were so quick to answer the phone and take in my car for an oil change. They also used the correct synthetic oil for my Subaru, which was deeply appreciated.

Oil change
Jenni3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did an awesome and efficient job! Very happy with their service…I definitely recommend!

Oil change
rey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very quick and friendly service. Price was below other shops. Great workmanship.

Oil change
MalarLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good work.

Oil change
KennethLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have been going to Performance Auto for repairs of my three cars for a while. They have changed ownership since. Ken is knowledgeable of cars repair, professional, and honest. The customer service in my opinion is exceptionally good or excellent as compare to all the mechanic shops visited in past. For example ,…

Auto exhaust system repairAuto exhaust system replacementAuto engine diagnostic
Victor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

It’s very hard to find good and honest mechanics. Ken and Brett have been great on giving me insights on what’s to come and what to expect next time. They will work on what you ask, but they always go the extra mile on informing you on what’s to come and let you decide if and when you want to do it. I highly…

Auto maintenanceBrakesAir conditioning
Brad7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I strongly recommend Performance Auto, Ken & Bent are very knowledgeable, honest and fair, and repairs are quick.

Auto maintenanceOil change
Ragu8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

As always, very professional and great service.

Oil change
Rosa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I dropped it off after 8 am and they called and was ready by noon. Affordable full synthetic oil change $67 out the door. Nice people.

Oil change
Rachel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Has been our family mechanic for many years. Never disappointed with their service. Honest and reliable. They can get pretty busy but seem to always find time to help you. My car has definitely been in safe hands. Thank you!

Air & cabin filter replacementAuto A/C rechargeOil change
crispina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This place is always the great place to go. Ken and Brent are the persons that always have time to listen even though they’re always busy they always give you time to tell your story.They’re awesome people and reliable. They know right away what to be fixed as soon as they see the light on your car screen. Mostly,…

General repairs & maintenanceOil change
francia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Staff is very professional and honest. Very helpful and efficient. I recommend 100%

Auto maintenanceOil changeVehicle Inspection
TheSerghine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The staff is nice and honest

A/C installation & repairGeneral repairs & maintenanceOil change
Cesar6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The last honest mechanic in town. I wouldn’t take my cars any other place.

Air & cabin filter replacementOil change
Z10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Owner/s are professional and knowledgeable. They certainly are busy so call in advance for appointments. Dead honest, won't do unnecessary work to make extra buck off of you. They are reliable and courteous. Ive brought family cars here since original owner/operator before bud, who was previous owner/operator.…

ElectricalGeneral repairs & maintenanceOil change+ Professionalism+ Value
Peter3 months ago★★★★★

Rating only, no written review.

Great priceOil change
John3 months ago★★★★★

Rating only, no written review.

Great priceAuto battery replacementGeneral repairs & maintenanceOil change
JamesEdited 2 years ago★★★★

Rating only, no written review.

General repairs & maintenanceOil change
RussellLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General repairs & maintenanceOil change
Christina4 years ago★★★★★

Rating only, no written review.

Auto maintenanceOil change
Al2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto battery maintenanceAuto brake replacement
Lawrence4 years ago★★★★★

Rating only, no written review.

Oil change
Henry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Oil change
Yukai4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto battery replacementAuto body & trim replacement

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 64%Overpriced 3%Not sure 0%

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