Experts Reviews · Company report
Driven Auto Care Auto Repair Shop of Fremont, CA logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%92+13Replies to reviews 7%64+4.5Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Driven Auto Care Auto Repair Shop of Fremont, CA

Fremont, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #227Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 352 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 84% of auto repair shops.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 78% of auto repair shops.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 92% of auto repair shops.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Driven Auto Care Auto Repair Shop of Fremont, CA is better than 64% of auto repair shops.B
64

Reviews for your job

Customers hired Driven Auto Care Auto Repair Shop of Fremont, CA for 8 kinds of job.

Driven Auto Care Auto Repair Shop of Fremont, CA for wheel alignment

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Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#54 / 142
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Wheel alignment”

Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

We dropped off our Toyota Sienna Van at the local Driven Auto Care shop for a service check and oil change. They have serviced this vehicle over the years and have always done a good job. Israel kept me informed and communicated additional recommendations as well detailed estimates. We went ahead and had the rear…

Reasonable priceWheel alignmentBrakesVehicle safety inspection
emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Dylan worked really well with me and got my car dine quickly and parts fast. Had to change all 4 tires and they were easy about pricing and any changes I wanted to make. The online work they do to show you all of the services checked is really good. They take a picture of everything checked and if the find anything you can access the notes they write down.

Reasonable priceAir & cabin filter replacementTiresGeneral repairs & maintenance
JoyceLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Straight-forward, thorough and trustworthy. I appreciate the detailed report that follows the visit, accompanied by photos of the work or part being inspected. Thankfully my car is still fairly new, so I haven't had to get anything intense done yet.

Reasonable priceVehicle InspectionWheel alignmentVehicle safety inspection
Peggy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very courteous service and professional the people are pleasant and friendly Thank you to Kent and Bryan

General repairs & maintenanceTire rotationsVehicle Inspection
Rangu6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Arun, the owner was very knowledgeable about my car (M3). He was very professional and clearly communicated the details of the repairs and costs. I’m very pleased with the results and will continue to take my car here for service.

Oil changeTiresVehicle Inspection
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The people at Performance Auto are top notch. They provide great service on the vehicle and are attentive to their customers. They’re great!

Air & cabin filter replacementAuto brake repairBrakes
PaulLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job done by knowledgeable mechanics.

Wiper blade installationSteering & suspension replacementWheel alignment
tony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Email response same day, was able to get work done the following day. Very friendly and easy to talk to. Got a suspension leveling kit installed, wheels balanced and a oil change. Truck runs better than ever and feels great. Also the price was hundreds less than everyone else I talked to. I'm very impressed.

Oil changeSteering & suspension replacementWheel alignment
Anu3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are very professional and reasonable and fair priced. Work is impeccable and efficient and customer oriented! I have been a customer for a few years now and will not trust my car with anyone else!

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Abhishek8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Been bringing both my cars to Performance autocare for several years now. The team is extremely knowledgable, professional and above all honest. I have come to trust their diagnosis and recommendations over this time. In addition, I have found them to be reasonably priced.

BrakesWiper blade installationOil change
ChandrasekharLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ken and Brent run a top notch operation. Extremely knowledgeable, very friendly and personable and they only repair what needs to be fixed. I have been going to them for close to 15 years. I only wish I had found this shop earlier and avoided having to go to dealers for auto service and repairs.

Air & cabin filter replacementAuto A/C rechargeAuto brake replacement
Eric1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love Ken & Brent & their team! I've come back on several occasions for different works done on my car. From coilover installs to wheel alignments. They've done my smog check. They've done my rotors replacement & wheel bearings too. I trust them fully with my car. I would wholeheartedly recommend them to anyone.…

Auto brake replacementBrakesExhaust
Syed12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Brent is an awesome professional who walked me through all the details of my service, gave upfront estimates on the work and delivered my car on estimated time. Had no issues whatsoever in the years I have been visiting his shop. Highly recommend his service!

Air & cabin filter replacementAuto brake replacementAuto maintenance
luigi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

ouldn't be happier with 510 Offroad. They price matched and ordered a set of 35's, installed the Westcott designs 3/1 lift, extended rear brake lines, brake flush, mount, balance, and do an alignment in one day. I will definitely come back to install a front bumper, winch, and roof rack!

BrakesSteering & suspension repairWheel alignment
Rachel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Has been our family mechanic for many years. Never disappointed with their service. Honest and reliable. They can get pretty busy but seem to always find time to help you. My car has definitely been in safe hands. Thank you!

Air & cabin filter replacementAuto A/C rechargeOil change
Nalin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fairly quick with responses with drop off and progress.

ExhaustWheel alignment
Julien5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Top notch service. They finished work ahead of schedule. I’ll definitely be bringing my Shelby back.

Wheel alignment
Danielle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Rating only, no written review.

Steering & suspension repairTiresWheel alignment
Aaron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Steering & suspension replacementWheel alignment
Yukai4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto battery replacementAuto body & trim replacement

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 64%Overpriced 3%Not sure 0%

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