Analyzing 6,558,0166.6M ReviewsFor 18,17918.2K Experts

Experts Reviews · Company report
Driven Auto Detailing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%95+60.4Reliability 28%99+28Replies to reviews 8%47+3.9Experts Score= 92Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Driven Auto Detailing

Fairfield, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 100 car detailing services · 5.0★ from 107 Google reviews

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Report card

Percentile vs other car detailing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Driven Auto Detailing is better than 95% of car detailing services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Driven Auto Detailing is better than 99% of car detailing services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Driven Auto Detailing is better than —% of car detailing services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Driven Auto Detailing is better than —% of car detailing services.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Driven Auto Detailing is better than 100% of car detailing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Driven Auto Detailing is better than 47% of car detailing services.C
47

Reviews for your job

Customers hired Driven Auto Detailing for 8 kinds of job.

Driven Auto Detailing for car waxing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Car waxing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#38 / 52

All 7 Google reviews tagged “Car waxing”

Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Diego from Driven is an absolute professional. He did a level 3 Ceramic treatment to my new car. It looks awesome. He followed up with me to insure proper care like it was his own car. I would definitely recommend Driven to my friends and family.

Auto detailingCar waxingClay bar treatment
GeoffLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Diego is a true professional with fantastic attention to detail and I am so glad we came across his business! My wife and I share a black Ford Explorer that we frequently drive with our two canine companions, including a very shed-friendly Husky! Needless to say the black interior of our car can very quickly…

Auto detailingCar waxingEngine detailing
Easy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Diego is the best when it comes to detailing , servicing , and customer service he values the customer and his work I have used several different companies in the past down the central coast who have offered the same style services but have never provided the results that Diego produced on my vehicle, he blew them…

Customer photo from Easy's review
Auto detailingCar waxingFull body wash
Estrella1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Diego did an amazzzinngg job to my Honda Civic, it looks brand new. I recommend Driven Detailing for all types of cars!!! He’s also very flexible. 100000/10

Auto detailingCar waxingClay bar treatment
Angel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had never got a detail before and I came across Diego’s information on Nextdoor. Not only was he super easy to work with in terms of scheduling my appointment but he did a great job and exceeded all my expectations! Definitely recommend!

Auto detailingCar waxingClay bar treatment
Florence7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Diego is the absolute best. He is detailed, professional, friendly, available, and a hard worker with remarkable worth ethics. I use his services on my company cars and recommend him to all my friends and family.

Auto detailingCar waxingExhaust tip polishing
Enrique4 years ago★★★★★

Rating only, no written review.

Car waxingExhaust tip polishingSteam cleaning

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Auto detailing25—
Full body wash15—
Auto interior vacuuming13—
Wheel washing13—
Clay bar treatment9—
Steam cleaning8—
Headlight polishing8—
Car waxing7—

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