Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
Driver's Edge Complete Tire & Auto Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Driver's Edge Complete Tire & Auto Service

Garland, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 49 tire repair shops · 4.8★ from 283 Google reviews

📞 Call (972) 440-1451Request a call backWebsite ↗

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Driver's Edge Complete Tire & Auto Service is better than 83% of tire repair shops.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Driver's Edge Complete Tire & Auto Service is better than 78% of tire repair shops.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Driver's Edge Complete Tire & Auto Service is better than —% of tire repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Driver's Edge Complete Tire & Auto Service is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Driver's Edge Complete Tire & Auto Service is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Driver's Edge Complete Tire & Auto Service is better than 96% of tire repair shops.A
96

Reviews for your job

Customers hired Driver's Edge Complete Tire & Auto Service for 8 kinds of job.

Driver's Edge Complete Tire & Auto Service for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Oil change”

Brandon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The team really gets it and they understand customer service

Oil change
JamesLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They did an excellent job of explaining the issues to me. I think it's great that they take pictures to help with that explanation. I don't know of any other company that does that.

Great priceAuto brake repairOil change
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience at Driver’s Edge. I stopped in for an oil change and the service was friendly, professional, and reasonably priced. They also checked my tires and gave me straightforward advice about when I should consider replacing them, without trying to sell me something I didn’t need yet. I really appreciated…

Reasonable priceOil change
Sherry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Travis and his crew were wonderful! This shop is honest with women and do not push sales.Waiting room was clean and even provided coffee

Great priceOil change
Osman9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I went for a quick oil change, the price and service was good. Do recommend to others.

Reasonable priceOil change
Yumi9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Happen to find this place online. Had great experiences so far. Reasonable prices and person who help me out always so helpful. No hassle no bs like other places I been taking my car into. LOVE THE FACT THAT I HAPPEN TO FIND THIS PLACE

Reasonable priceTiresAuto brake repairOil change
Jorge3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great experience and customer service.

Great priceOil change
Micaela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Super friendly, several customers waiting but still attended timely. My new spot for auto care.

Great priceVehicle InspectionOil change
Mi'yaLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They did a wonderful job

Great priceTiresTire rotationsVehicle Inspection
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Great service and a good price.

Reasonable priceOil change
mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Nice staff and easy to talk to about my car. Quick to get in and out.

Great priceVehicle safety inspectionOil change
L14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great friendly and speedy service at a great price!

Great priceAir & cabin filter replacementTire rotationsOil change
Simon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

In and out pretty quickly. Courteous and polite. No unnecessary sales pressure

Reasonable priceOil change
WilliamLocal Guide · 337 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

LOF great service Sales, not do much, quoted $253 each for shocks that sell at O'Reilly's for $102

Reasonable priceOil change
StevenLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very nice garage that gets you in and out quick. The staff is friendly and professional.

Great priceOil change
ArtLocal Guide · 233 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service department. This place will beat the competition on pricing of products and services. Overall a great tire and repair store.

Great priceAuto engine diagnosticOil change
darnell5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Rating only, no written review.

Reasonable priceOil change
Kaitlin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Great priceOil change
Tonyat19814 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Great priceOil change
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Great priceOil change
Shawn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

TiresOil change
Chuck9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Air & cabin filter replacementTire rotationsVehicle safety inspection
Terri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Rating only, no written review.

Reasonable priceOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 55%Reasonable 42%Overpriced 2%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Oil change23—
Tires22—
Vehicle safety inspection10—
Wheel alignment9—
Vehicle Inspection7—
General repairs & maintenance7—
Air & cabin filter replacement6—
Auto battery replacement5—

Compare with

Kingsley Auto Services logoKingsley Auto ServicesExperts Score 97Garland · 4.98★World Tech Automotive logoWorld Tech AutomotiveExperts Score 96Garland · 4.98★B&B Complete Auto RepairExperts Score 89Garland · 4.90★