Experts Reviews · Company report
Driver's Edge Complete Tire & Auto Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Driver's Edge Complete Tire & Auto Service

Garland, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 49 tire repair shops · 4.8★ from 283 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Driver's Edge Complete Tire & Auto Service is better than 83% of tire repair shops.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Driver's Edge Complete Tire & Auto Service is better than 78% of tire repair shops.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Driver's Edge Complete Tire & Auto Service is better than —% of tire repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Driver's Edge Complete Tire & Auto Service is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Driver's Edge Complete Tire & Auto Service is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Driver's Edge Complete Tire & Auto Service is better than 96% of tire repair shops.A
96

Reviews for your job

Customers hired Driver's Edge Complete Tire & Auto Service for 8 kinds of job.

Driver's Edge Complete Tire & Auto Service for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 34
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Tires”

Silvana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Took my car here yesterday to get all 4 new tires. My son had to get 4 new tires a few weeks ago here as well. He had great service and that’s why I came here myself. TJ was great he’s very knowledgeable and explains everything to you. Prices and warranties are great here. I would recommend this place ask for TJ.

Reasonable priceTires
myriam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We had a flat tire today, and drove here because it was the closest one. The young man wearing the Slipknot t-shirt helped us. He offered to put in our temporary tire because they didn’t have ours in stock. He then didn’t charge us anything and refused the tip saying he just wanted us to be safe. He along with the…

Tires
michaelLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I was leaving a store when I saw a sign advertising a tire sale. I was actually looking for tires for my C8, so I decided to stop. I knew this was a newer shop in Garland, and that’s where I met TJ. This young man was great! TJ would not let me leave without trying to close the deal — a real salesman who knows how…

Great priceTires
Charles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’ve been here several times for various reasons. Travis Schneider is the store manager and is always there to explain your vehicles problems and the solutions and time frame to fix it very knowledgeable and takes the time to explain it and get you fixed and on the road as quickly as possible… this is a great auto…

Reasonable priceTiresVehicle InspectionAuto tire replacement
KimberlyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

For decades now we have gone down the street for tires on all of cars and been very happy. We went to that same place yesterday as usual but they would only take cash and the nearby ATM was down so that’s had we found this place and we couldn’t be more satisfied. The service, value. And warranty are EXCEPTIONAL.…

Tires
KimberlinLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Discount Tire royally messed up one of my tires recently after repairing a patch causing an imbalance so I found this place nearby. The issue was explained fully, service was great, and now my car rides smooth as butter. I'll be coming back for any other tire needs! :)

Tires
Ginger8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Travis was helpful and professional. They got my car in and out in a matter of hours. Same day service even though we found additional service items after I dropped it off. This is where I will take my car from now on. Great job!

Great priceAir & cabin filter replacementTiresAuto battery replacement
BC9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

For the first time I can honestly say I didn’t feel like I was being taken advantage of by men who like to get over on women when it comes to their cars. Every one was so helpful and patient and their customer service was top tier…… I would like to say a public thank you to Travis (I hope I got his name right) he is…

Great priceTransmissionTiresBrakes
Robert11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Gerat experience, good customer service.

Reasonable priceTiresWheel alignment
JeffLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The lovely Mrs. Bickerstaff had a blowout 😮 on PGBT and was able to get her car to the Driver’s Edge store. Great service! Our customer service person was very friendly and more importantly, knowledgeable about the situation and what was needed to get her back on the road home. Took less than an hour, even without…

Customer photo from Jeff's reviewCustomer photo from Jeff's review
Great priceTires
Amanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Customer service is the best here! Travis and his team are always helpful in diagnosing and addressing issues with my vehicle in a professional and timely manner. Honest pricing and match competitor's. They truly have the driver's needs in the forefront. I won't take my vehicle anywhere else!

Great priceElectrical repairAir & cabin filter replacementTires
Yumi9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Happen to find this place online. Had great experiences so far. Reasonable prices and person who help me out always so helpful. No hassle no bs like other places I been taking my car into. LOVE THE FACT THAT I HAPPEN TO FIND THIS PLACE

Reasonable priceTiresAuto brake repairOil change
EritreaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Probably the best service i had since i move to dfw area. Very professional in all matters.

Reasonable priceTires
Gabriela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This place always tries to meet the customers needs. In my recent experience, my tire was low and I arrived at the location just as they closed and as I was leaving, one of the team members saw me and didn't hesitate to ask if I was ok. They opened their doors although they were already closed to help with the nails…

Great priceTires
Andrea4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Customer service was great! They went above and beyond helping me repair my flat tire. They answered my questions and reassured me when needed, and prices where great! I would 100% recommend

Reasonable priceTires
Minh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

If you’re a student, this is the perfect place for you. The prices are very affordable and the service is great. I wish I could give more than 5 stars!

Reasonable priceTires
MichaelLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The guys that work here are always so helpful. Whenever, I make an appointment they are always on time. I will continue to take my cars here for my normal maintenance needs.

Air & cabin filter replacementExhaustTires
Mi'yaLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They did a wonderful job

Great priceTiresTire rotationsVehicle Inspection
Xandria7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Shoutout to the entire crew ! I work right across the street and they had my car finished by the end of my shift. They were so helpful and amazing. And an all around great staff !!

Reasonable priceTiresAuto brake repair
SLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great and fast service. Kind and caring. Felt like I was heard and they were able to get the cost in my price range. Will go back.

Great priceTires
Hoba7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Great priceTires
Shawn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

TiresOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 55%Reasonable 42%Overpriced 2%Not sure 1%

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