Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Google reviewers rate DrySteam Cleaning & Restoration 4.9 out of 5 based on 164 reviews, with the owner responding to 76 percent of them. Customers frequently praise the company for punctuality, professional communication, and reasonable pricing across services like carpet, upholstery, and mold remediation. However, some low-star reviews describe instances where technicians arrived late or failed to show up, as well as complaints regarding unexpected additional charges that differed from initial phone quotes.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
164 Google reviews we collected
Phrases our text analysis found in 154 written reviews
Price verdicts customers left with their Google review
Middle half of what 12 customers paid ($164–$506) · gold mark = category median.
How often each topic comes up in the written reviews
We read 154 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were professional, friendly, and thorough when removing the remaining wax and cleaning my floors properly.”
“They answered their phone, came out today and did a great job.”
“Our Church is in the Melrose Park area and the carpet was severely damaged during the recent flooding.”
“I would absolutely recommend DrySteam Cleaning & Restoration!”
“The team arrives on time, is friendly and professional, and has great prices.”
“They were both professional and knowledgeable and very reasonably priced.”
“They took a very expensive chair , completely spoiled with oil, and fixed it perfectly , a job well done”
“Super reliable, easy to work with and trustworthy, they treated me like family.”
“’m pretty particular about my home, so I really appreciated that they listened to what I wanted, made sure everything was done right, and exceeded my…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired DrySteam Cleaning & Restoration for 8 kinds of job. Pick one to see what they paid and said.
Called these guys yesterday. They answered their phone, came out today and did a great job. When needed I will definitely use these guys again.
I had been dealing with a really frustrating wax buildup issue on my floors for almost three months. After several attempts to get it taken care of, I finally called DrySteam Cleaning & Restoration, and I’m so glad I did. Fabian and Noah did an amazing job! They were professional, friendly, and thorough when…
I'm very happy with my experience. I called them inquiring about do they do home gym cleaning for rubber floors and in fact they did. They came next day and did an amazing job. Highly recommend for those who have rubber floors in their home gym and want to keep it well maintained. Edit: They also do amazing work…
A couple of months ago, I had DrySteam Cleaning & Restoration do upholstery cleaning, and today they cleaned the grout in my tile. The result was phenomenal! The team arrives on time, is friendly and professional, and has great prices. I highly recommend their services. You will not be disappointed.
Excellent Work I am very picky, a house full of carpet, I was worried, they did a great job, and the floors I have, they cleaned beautifully! I would highly recommend this company!!
Model company. Always on time, fast, efficient and professional. I was even worried that with traffic my 3 year old carpet would soon need to replaced but it came out good as new.
| Job | Reviews | Category typical |
|---|---|---|
| Upholstery cleaning | 24 | $189–$377 |
| Carpet steam cleaning | 13 | $170–$371 |
| Flooring | 12 | $225–$614 |
| Area rug cleaning | 11 | $176–$453 |
| General carpet cleaning | 10 | $170–$340 |
| Pet stain & odor removal | 9 | $153–$366 |
| Mold inspection | 7 | — |
| Water damage-related mold removal | 7 | — |
4.9 ★★★★★ 164 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Called these guys yesterday. They answered their phone, came out today and did a great job. When needed I will definitely use these guys again.
Truly the best! Super reliable, easy to work with and trustworthy, they treated me like family. I’m happy to live in a mold free home, thank you John and his team!
I had been dealing with a really frustrating wax buildup issue on my floors for almost three months. After several attempts to get it taken care of, I finally called DrySteam Cleaning & Restoration, and I’m so glad I did. Fabian and Noah did an amazing job! They were professional, friendly, and thorough when removing the remaining wax and cleaning my floors properly. It was such a relief to finally see my floors looking the way they should. I’m pretty particular about my home, so I really appreciated that they listened to what I wanted, made sure everything was done right, and exceeded my expectations. They communicated well, worked around my schedule, and I’m very happy with the results. I would absolutely recommend DrySteam Cleaning & Restoration!
The guys were very polite explained everything and thorough. The furniture looks great. The cost was very reasonable, well worth it!
These guys are professionals. They are absolutely amazing, honest and fully trustworthy. They completed 2 jobs for us, couch steam/clean and floor grout clean, what a difference! Thank you again, highly recommend.
After a stellar experience with Jon and his team, they are our go-to recommendation for anyone dealing with leaks or mold remediation. From day one, we felt like we were in good hands, and they even prevented our leak from turning into a mold situation. You won’t be disappointed in your investment with them! Their equipment is top tier and so is their service.
BUYER BEWARE!!! You are going to be extremely pleased with the service and professionalism of DrySteam Cleaning! I needed the carpets in my office professionally cleaned and sanitized, and I met with three different companies to obtain quotes. DrySteam Cleaning outshined all the rest from the very beginning. They cleaned about 20,000 square feet of carpet in about nine hours and accommodated my request to complete the work over the weekend. The end result was nothing short of amazing. I was so impressed that I called them back the following week on very short notice to clean the tile and grout throughout the remaining areas. The difference was incredible. Years of embedded dirt and discoloration were removed, and the grout went from dark and dingy to looking practically new. The before-and-after photos speak for themselves. Perfection These gentlemen are extremely hardworking, professional, respectful, and kind. Their attention to detail and quality of work speak for themselves. You will not be disappointed. As the saying goes, you get what you pay for, and DrySteam Cleaning is worth every cent. I would absolutely use them again and highly recommend them!
I'm very happy with my experience. I called them inquiring about do they do home gym cleaning for rubber floors and in fact they did. They came next day and did an amazing job. Highly recommend for those who have rubber floors in their home gym and want to keep it well maintained. Edit: They also do amazing work with carpets and large area rugs. Amazing work and team.
Thank you so much for taking the time to write a review, and great job on the gym. It looks amazing.
A couple of months ago, I had DrySteam Cleaning & Restoration do upholstery cleaning, and today they cleaned the grout in my tile. The result was phenomenal! The team arrives on time, is friendly and professional, and has great prices. I highly recommend their services. You will not be disappointed.
Super happy with the upholstery cleaning. My sectional was pretty badly stained and the guys did a great job in removing all the dirt and stains. They were both professional and knowledgeable and very reasonably priced. Definitely recommend using them
Thank you so much Steve for taking the time to write a review. We are so happy that all the stains came out and you’re sofa cleaned up so well, we look forward to working with you again soon.
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
