Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
DrySteam Cleaning & Restoration logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty99−0.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

DrySteam Cleaning & Restoration

Tamarac, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #195Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 164 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.DrySteam Cleaning & Restoration is better than 90% of carpet cleaning.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.DrySteam Cleaning & Restoration is better than 83% of carpet cleaning.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.DrySteam Cleaning & Restoration is better than 99% of carpet cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.DrySteam Cleaning & Restoration is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.DrySteam Cleaning & Restoration is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.DrySteam Cleaning & Restoration is better than 82% of carpet cleaning.A
82

Reviews for your job

Customers hired DrySteam Cleaning & Restoration for 8 kinds of job.

DrySteam Cleaning & Restoration for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$453
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#103 / 157

All 11 Google reviews tagged “Area rug cleaning”

Mandi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I found DrySteam because I was desperately seeking a company that could clean a sofa cushion that had dog urine soaked through. When I called, they were extremely helpful and they were located near my office so I dropped off. I was so impressed by how nice the husband and wife owners were that I contracted their…

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
LeeLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kelly was able to schedule me for the same day to clean an area rug and arm chair. Zack and Norman arrived on time and did a great job. Personable and efficient. Will definitely use them again.

Area rug cleaningUpholstery cleaning
Carina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kelly is always super friendly and helpful! I’ve received Same day cleaning or the most I’ve waiting was the next day. The boys do a great job and are very professional!

Area rug cleaningCleaning+ Punctuality+ Professionalism
DebbieLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Zach and Josh were very professional, on time and did a great job. Highly recommend them and this company

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
AK1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Drysteam Cleaning was easy to set up an on-time appointment. Josh and Zack did a professional and wonderful job with the carpeted stairs, sofas, dining chairs and rugs. I am very happy with the outcome and would highly recommend them and will use them next time for sure!

Area rug cleaningUpholstery cleaningCleaning+ Responsiveness+ Punctuality+ Quality
CassandraLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank Zach and Josh for your time today. Both of you were humble, and very nice and helpful to work with.

Area rug cleaningGeneral carpet cleaningFlooring+ Quality+ Professionalism+ Value
Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

DrySteam came to clean grout through entire house and deep clean 2 area rugs. Zach and his assistant were on time, measured, provided an estimate, demonstrated a small area, then proceeded to clean after approval. Their service was excellent - I could not be more pleased with the results.

Area rug cleaningFlooring+ Responsiveness+ Punctuality+ Quality
VanessaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I chose to use this carpet cleaner because the products they use are less toxic. The cleaners arrived on time and were very courteous and professional. The prices were reasonable and the job was completed without issue. I’m very happy with the job and will definitely use them again in the future.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
ZacharyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Rhyan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaning+ Quality+ Professionalism+ Value

Price

$224-19% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 88%Reasonable 13%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Upholstery cleaning24$189–$377
Carpet steam cleaning13$170–$371
Flooring12$225–$614
Area rug cleaning11$176–$453
General carpet cleaning10$170–$340
Pet stain & odor removal9$153–$366
Mold inspection7—
Water damage-related mold removal7—

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