Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
DrySteam Cleaning & Restoration logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty99−0.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

DrySteam Cleaning & Restoration

Tamarac, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #195Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 164 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.DrySteam Cleaning & Restoration is better than 90% of carpet cleaning.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.DrySteam Cleaning & Restoration is better than 83% of carpet cleaning.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.DrySteam Cleaning & Restoration is better than 99% of carpet cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.DrySteam Cleaning & Restoration is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.DrySteam Cleaning & Restoration is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.DrySteam Cleaning & Restoration is better than 82% of carpet cleaning.A
82

Reviews for your job

Customers hired DrySteam Cleaning & Restoration for 8 kinds of job.

DrySteam Cleaning & Restoration for flooring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$225–$614
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Flooring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 15
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Flooring”

Isabella3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Truly the best! Super reliable, easy to work with and trustworthy, they treated me like family. I’m happy to live in a mold free home, thank you John and his team!

Mold inspectionFlooringPet stain & odor removal
nipa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had been dealing with a really frustrating wax buildup issue on my floors for almost three months. After several attempts to get it taken care of, I finally called DrySteam Cleaning & Restoration, and I’m so glad I did. Fabian and Noah did an amazing job! They were professional, friendly, and thorough when…

Customer photo from nipa's review
Paid $500+Great priceFlooring
YGLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

These guys are professionals. They are absolutely amazing, honest and fully trustworthy. They completed 2 jobs for us, couch steam/clean and floor grout clean, what a difference! Thank you again, highly recommend.

Great priceFlooringUpholstery cleaning
MrESQLocal Guide · 177 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I'm very happy with my experience. I called them inquiring about do they do home gym cleaning for rubber floors and in fact they did. They came next day and did an amazing job. Highly recommend for those who have rubber floors in their home gym and want to keep it well maintained. Edit: They also do amazing work…

Customer photo from MrESQ's review
Paid $100–150Great priceFlooringService not listed
RafaelLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

A couple of months ago, I had DrySteam Cleaning & Restoration do upholstery cleaning, and today they cleaned the grout in my tile. The result was phenomenal! The team arrives on time, is friendly and professional, and has great prices. I highly recommend their services. You will not be disappointed.

Paid $200–250Great priceFlooringUpholstery cleaning
DanielLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

WOW...what a difference. They did an excellent job! The guys were fantastic. Well worth the money.

Flooring+ Responsiveness+ Punctuality+ Quality
Tim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Really enjoyed working with the team.

Flooring+ Responsiveness+ Punctuality+ Quality
ChristineLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We wanted our laminate flooring deep cleaned before we moved in our new apartment. Called Dry Steam & got an answer on the first call. They answered all of our questions and even did a FaceTime call to see the floor & quote a fair price. They came in 2 days, were prompt, professional & did an excellent job. I would highly recommend Dry Steam.

Flooring+ Responsiveness+ Punctuality+ Quality
Dawn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent customer service. Top notch. What could have been a horrible event (a flood) turned out to be fun and a blessing. I’m so grateful to have been referred to DrySteam.

Flood restorationMold remediationFlooring+ Responsiveness+ Punctuality+ Quality
LuciLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Scott and Zach came out on time and did an excellent job cleaning my dirty grout lines. They were professional and didn’t try to sell me anything I didn’t need. Very reasonable price.

Flooring+ Responsiveness+ Punctuality+ Quality
CassandraLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank Zach and Josh for your time today. Both of you were humble, and very nice and helpful to work with.

Area rug cleaningGeneral carpet cleaningFlooring+ Quality+ Professionalism+ Value
Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

DrySteam came to clean grout through entire house and deep clean 2 area rugs. Zach and his assistant were on time, measured, provided an estimate, demonstrated a small area, then proceeded to clean after approval. Their service was excellent - I could not be more pleased with the results.

Area rug cleaningFlooring+ Responsiveness+ Punctuality+ Quality

Price

$224-19% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 88%Reasonable 13%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Upholstery cleaning24$189–$377
Carpet steam cleaning13$170–$371
Flooring12$225–$614
Area rug cleaning11$176–$453
General carpet cleaning10$170–$340
Pet stain & odor removal9$153–$366
Mold inspection7—
Water damage-related mold removal7—

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