Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
DrySteam Cleaning & Restoration logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty99−0.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

DrySteam Cleaning & Restoration

Tamarac, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #195Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 164 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.DrySteam Cleaning & Restoration is better than 90% of carpet cleaning.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.DrySteam Cleaning & Restoration is better than 83% of carpet cleaning.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.DrySteam Cleaning & Restoration is better than 99% of carpet cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.DrySteam Cleaning & Restoration is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.DrySteam Cleaning & Restoration is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.DrySteam Cleaning & Restoration is better than 82% of carpet cleaning.A
82

Reviews for your job

Customers hired DrySteam Cleaning & Restoration for 8 kinds of job.

DrySteam Cleaning & Restoration for mold inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Mold inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 14

All 7 Google reviews tagged “Mold inspection”

Isabella3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Truly the best! Super reliable, easy to work with and trustworthy, they treated me like family. I’m happy to live in a mold free home, thank you John and his team!

Mold inspectionFlooringPet stain & odor removal
Marianna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

John was excellent to work with for our post-remediation inspection. He was on time, extremely responsive, and very knowledgeable. He took the time to walk me through everything and explained the results clearly, which made me feel confident and at ease. It’s not always easy finding someone you trust for this kind…

Great priceMold inspection
BrittneeLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I am truly impressed. I suspected mold in my apartment which is aways a pressing and scary experience. Most “mold professionals” don’t know much — they do a moisture test on the wall, say nothing is wrong, and leave you with a bill and the same problem. John is extremely thorough and took the time to explain what’s…

Mold inspection
JohnLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have hired DrySteam multiple times over the years and they are the best water remediation company in South Florida. I own several properties and they always work with me to find solutions in an efficient, effective and affordable way. I highly recommend John G and his team.

Carpet steam cleaningFlood restorationMold remediation+ Responsiveness+ Punctuality+ Quality
Dawn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent customer service. Top notch. What could have been a horrible event (a flood) turned out to be fun and a blessing. I’m so grateful to have been referred to DrySteam.

Flood restorationMold remediationFlooring+ Responsiveness+ Punctuality+ Quality
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

So helpful throughout the entire process of the mold remediation as well as helping with guiding along the process of the insurance claim experience. Has a full team to assist you from a-z. Thank you so much!

Mold inspectionWater damage-related mold removal+ Punctuality+ Quality+ Professionalism
Rachel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I can’t say enough good things about how clean, organized, and professional this company is. The employees were kind, knowledgeable, and did a fantastic job. They made a very stressful experience as best as it could be.

CleaningMold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality

Price

$224-19% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 88%Reasonable 13%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Upholstery cleaning24$189–$377
Carpet steam cleaning13$170–$371
Flooring12$225–$614
Area rug cleaning11$176–$453
General carpet cleaning10$170–$340
Pet stain & odor removal9$153–$366
Mold inspection7—
Water damage-related mold removal7—

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