Experts Reviews · Company report
DrySteam Cleaning & Restoration logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty99−0.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

DrySteam Cleaning & Restoration

Tamarac, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #195Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 164 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.DrySteam Cleaning & Restoration is better than 90% of carpet cleaning.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.DrySteam Cleaning & Restoration is better than 83% of carpet cleaning.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.DrySteam Cleaning & Restoration is better than 99% of carpet cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.DrySteam Cleaning & Restoration is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.DrySteam Cleaning & Restoration is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.DrySteam Cleaning & Restoration is better than 82% of carpet cleaning.A
82

Reviews for your job

Customers hired DrySteam Cleaning & Restoration for 8 kinds of job.

DrySteam Cleaning & Restoration for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$189–$377
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#66 / 164
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Upholstery cleaning”

CTBLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Called these guys yesterday. They answered their phone, came out today and did a great job. When needed I will definitely use these guys again.

Paid $100–150Great priceCarpet steam cleaningUpholstery cleaning
YGLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

These guys are professionals. They are absolutely amazing, honest and fully trustworthy. They completed 2 jobs for us, couch steam/clean and floor grout clean, what a difference! Thank you again, highly recommend.

Great priceFlooringUpholstery cleaning
RafaelLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

A couple of months ago, I had DrySteam Cleaning & Restoration do upholstery cleaning, and today they cleaned the grout in my tile. The result was phenomenal! The team arrives on time, is friendly and professional, and has great prices. I highly recommend their services. You will not be disappointed.

Paid $200–250Great priceFlooringUpholstery cleaning
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Super happy with the upholstery cleaning. My sectional was pretty badly stained and the guys did a great job in removing all the dirt and stains. They were both professional and knowledgeable and very reasonably priced. Definitely recommend using them

Upholstery cleaning
David10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Fabian and Noah were extremely professional courteous and kind. Even our barking dog fell in love with them!! The work ethic care and pricing were incredible. We would recommend them to everyone. Mimi

Paid $450–500Great priceCarpet steam cleaningUpholstery cleaning
MichaelLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Could not be shooter with the service from DrySteam Cleaning. I called Friday and got an appointment for Monday. The technicians arrived on time and explained everything in detail. They were extremely thought and took the time needed. I had been thinking do buying new furniture but this cleaning had brought new life…

Paid $200–250Great priceCarpet steam cleaningUpholstery cleaning
Emanuel14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent job. Couch and carpet looks brand new. Very affordable price. Profesional service.

Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Karen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did an excellent job cleaning our white sofa right in our living room. We could not be more pleased. They warned us ahead of time that because of the fabric it may not clean as well as other fabrics, and gave us the option of stopping or going forward with it. I said to go for it, they did, and I'm so glad. I highly recommend them!

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Simon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called DrySteam Cleaning and Restoration the morning of and was able to get an appointment in the early afternoon. Josh and Zach were awesome and was very knowledgeable about their craft. They did an amazing job and would recommend again for dealing with high quality couches and love seats.

Upholstery cleaning+ Quality+ Professionalism
EstebaldoLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They took a very expensive chair , completely spoiled with oil, and fixed it perfectly , a job well done

Upholstery cleaning+ Responsiveness+ Quality+ Professionalism
Bernadine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolutely love this company! I have been using them for a couple of years now and they do phenomenal work!

Carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Professionalism
Mandi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I found DrySteam because I was desperately seeking a company that could clean a sofa cushion that had dog urine soaked through. When I called, they were extremely helpful and they were located near my office so I dropped off. I was so impressed by how nice the husband and wife owners were that I contracted their…

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
LeeLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kelly was able to schedule me for the same day to clean an area rug and arm chair. Zack and Norman arrived on time and did a great job. Personable and efficient. Will definitely use them again.

Area rug cleaningUpholstery cleaning
DebbieLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Zach and Josh were very professional, on time and did a great job. Highly recommend them and this company

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
AK1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Drysteam Cleaning was easy to set up an on-time appointment. Josh and Zack did a professional and wonderful job with the carpeted stairs, sofas, dining chairs and rugs. I am very happy with the outcome and would highly recommend them and will use them next time for sure!

Area rug cleaningUpholstery cleaningCleaning+ Responsiveness+ Punctuality+ Quality
Gina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Drysteam Cleaning & Restoration is absolutely amazing! They were super easy to reach and very nice to speak to. Their appointment turnaround was quick and easy to get on their schedule. Once they arrived, they were amazing and efficient. They answered all of my questions and did a great job! The price was great…

Upholstery cleaningCleaning+ Responsiveness+ Quality+ Professionalism
Jameel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Zach and Josh did an amazing job bringing my carpets back to life. I had totally forgotten the color my carpets had been after getting used to thinking they were shades darker compared to when they were last this clean. Will definitely be giving them a call again the next time my carpets need to be clean

General carpet cleaningUpholstery cleaning+ Responsiveness+ Quality+ Professionalism
Brenda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

John is so professional and personable. Wonderful customer service in every way!!!! He did an amazing job removing pet urine stain and odor from my sofa! Looks new! I was also so grateful and appreciative that he would come on a Sunday! I will definitely call him again and refer my friends and family!

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Elise12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Kelly is very responsive! When John arrived to clean my couch he was super friendly and did a great job. My couch only took a few hours to dry and it’s good as new. Thanks guys!

Upholstery cleaning+ Responsiveness+ Quality+ Professionalism
VanessaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I chose to use this carpet cleaner because the products they use are less toxic. The cleaners arrived on time and were very courteous and professional. The prices were reasonable and the job was completed without issue. I’m very happy with the job and will definitely use them again in the future.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Gail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

My experience was amazing I had an issue with mold I was new in the area and didn’t know what to do. Got several quotes and was not comfortable with the other venders. John treated me with such kindness like I was family. He did the cleaning oversaw my rebuild did an amazing job I have used him again when…

Upholstery cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Adjetey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Upholstery cleaning+ Quality+ Professionalism
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Justin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Price

$224-19% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 88%Reasonable 13%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Upholstery cleaning24$189–$377
Carpet steam cleaning13$170–$371
Flooring12$225–$614
Area rug cleaning11$176–$453
General carpet cleaning10$170–$340
Pet stain & odor removal9$153–$366
Mold inspection7—
Water damage-related mold removal7—

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