iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 74 mobile dog groomersiPosition by Experts Score among all companies we track in this category. · better than 97%
5.0★★★★★86 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Duma Paws holds a 5/5 rating from 86 reviews, with the owner responding to 86% of comments. Customers consistently praise the mobile service for its punctuality, gentle handling, and detailed communication, including photo and video updates during grooming sessions. Reviewers highlight fair pricing and the convenience of avoiding travel, noting that staff effectively manage anxious pets and provide thorough care. No recurring criticisms appear in the provided excerpts, as all listed reviews are five-star.
Google rating: 5.0 out of 5 from 86 reviews (100% five-star).
Reviews on this page: 86 Google reviews (84 with written comments, 40 with photos).
Owner responses: the business replied to 86% of reviews.
Most recent review: October 18, 2026.
Service: Mobile Dog Groomer serving Kissimmee, Florida.
Data from Google, last updated October 25, 2026.
Score profile vs other mobile dog groomers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
This companyMobile Dog Groomers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Duma Paws Mobile Pet Grooming: 100/100 on this factor. Category median: 85.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Duma Paws Mobile Pet Grooming: 98/100 on this factor. Category median: 84.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 91.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Duma Paws Mobile Pet Grooming: 100/100 on this factor. Category median: 94.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Duma Paws Mobile Pet Grooming: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 66.–
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Bar = this company · dark tick = category median.
Star ratings
86 Google reviews we collected
5.0of 5
5 stars86100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 84 written reviews
100%praise
Praise150100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1267%
Reasonable633%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4027%
Would recommend4027%
Staff & attitude3926%
Honesty & trust107%
Communication96%
Speed & response75%
Price & value53%
What customers talk about
We read 84 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“A huge thank you to the entire Dumapaws team for such excellent service and for taking such good care of my baby!”
“I loved the service and my dogs are very happy 100% RECOMMEND ⭐️⭐️⭐️⭐️⭐️”
“They are incredibly kind, attentive, and always respond very quickly.”
“That level of communication and genuine concern is something you don’t find every day.”
“From the beginning, they explained the entire process to me step by step and even sent me videos to keep me updated on how everything was going, which…”
“From the moment they arrived right on time, it was clear they truly care about both their clients and their dogs.”
“Their pricing was very fair, and the quality of their work was exceptional.”
People customers mention
Dubeth4 reviews
Luna4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Duma Paws Mobile Pet Grooming for 7 kinds of job. Pick one to see what they paid and said.
Andre7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Estamos muy contentos con los servicios de DUMA Paws. Han estado trabajando con nuestro perrito Blacky y agradecemos muchísimo la paciencia, el cariño y la dedicación con los que lo tratan. Nos da mucha tranquilidad saber que está en buenas manos!!
Great priceDog groomingDog full service groomingDog grooming and styling
Alexa4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
100% recomendados! 🐾❤️
Trataron a mi bebé con muchísimo amor, paciencia y cariño. Desde el principio me explicaron todo el proceso paso a paso y hasta me enviaron videos para mantenerme al tanto de cómo iba todo, lo cual me dio muchísima tranquilidad.
Son súper amables, atentos y siempre responden muy rápido. Se…
AMZLocal Guide · 206 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I had a great experience with Duma Paws. The service was excellent, and the staff was very friendly and attentive. I also loved the setup it looks like a cute little coffee van, which makes the whole experience feel different and welcoming.
Great service, great attention, and a really nice concept. I definitely recommend Duma Paws!
Claudia6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Estas chicas, son las mejores ..los hermanitos kiwy y Tedy , quedaron hermososd.....gracias, nos veremos pronto nuevamente.
Reasonable price
adonisLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The best dog groomers in the area. They show all the pets lots of love and care. Our fur babies come back looking and feeling amazing. I highly appreciate recommend their services.
Dog grooming
FabiolaLocal Guide · 37 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Son las mejores, mas que Grooming, parecen Veterinarias.. cuidan cada detalle y te dan la mejor recomendación. No las cambio por nadie. Rummy las ama!!!!
Estamos muy contentos con los servicios de DUMA Paws. Han estado trabajando con nuestro perrito Blacky y agradecemos muchísimo la paciencia, el cariño y la dedicación con los que lo tratan. Nos da mucha tranquilidad saber que está en buenas manos!!
Price assessment: Great price
Services: Dog grooming, Dog full service grooming, Dog grooming and styling
Alexa Lopez4 reviewsiTotal number of Google reviews Alexa has written across all businesses on Google Maps, not just this one.
100% recomendados! 🐾❤️
Trataron a mi bebé con muchísimo amor, paciencia y cariño. Desde el principio me explicaron todo el proceso paso a paso y hasta me enviaron videos para mantenerme al tanto de cómo iba todo, lo cual me dio muchísima tranquilidad.
Son súper amables, atentos y siempre responden muy rápido. Se nota el amor y la dedicación que tienen por lo que hacen.
¡Mil gracias a todo el equipo de Dumapaws por tan excelente servicio y por cuidar tan bien de mi bebé!
Response from the owner · a week ago
Alexa, gracias por tu comentario, lo apreciamos mucho. Gracias por elegir a DUMA PAWS para consentir a tu perrito. Nos vemos pronto.
AMZ FuentesLocal Guide · 206 reviewsiTotal number of Google reviews AMZ has written across all businesses on Google Maps, not just this one.
I had a great experience with Duma Paws. The service was excellent, and the staff was very friendly and attentive. I also loved the setup it looks like a cute little coffee van, which makes the whole experience feel different and welcoming.
Great service, great attention, and a really nice concept. I definitely recommend Duma Paws!
Claudia Patricia Arias6 reviewsiTotal number of Google reviews Claudia has written across all businesses on Google Maps, not just this one.
The best dog groomers in the area. They show all the pets lots of love and care. Our fur babies come back looking and feeling amazing. I highly appreciate recommend their services.
Services: Dog grooming
Fabiola LozadaLocal Guide · 37 reviewsiTotal number of Google reviews Fabiola has written across all businesses on Google Maps, not just this one.
Son las mejores, mas que Grooming, parecen Veterinarias.. cuidan cada detalle y te dan la mejor recomendación. No las cambio por nadie. Rummy las ama!!!!
Response from the owner · a week ago
Gracias Fabi. Amamos a Rummy. Nos vemos pronto 🤎
Neccyreth Moy5 reviewsiTotal number of Google reviews Neccyreth has written across all businesses on Google Maps, not just this one.
I have been trying to find a decent groomer in my area for the longest time! I think I’ve finally found the one. I have searched far and near to find someone who wouldn’t butcher her and have gone through a HANDFUL of groomers. They all had great reviews but never truly listened or gave false product. I’m not even super picky, I mostly wanted a groom that didn’t make her look chopped up. We have a cavalier (Rosie) and after 6yrs of having her she received exactly what I asked for. Thank you to the girls for simply listening and extra extra thank yous for keeping me up to date with sweet videos of the amazing care you gave her!
Price assessment: Reasonable price
Services: Dog ear cleaning, Dog grooming, Dog bathing and blow dry
mialys del valle aguero de perez8 reviewsiTotal number of Google reviews mialys has written across all businesses on Google Maps, not just this one.
Excelente servicio y no es solo eso es la responsabilidad dedicación amor con el que lo realizan un trato único para mi bebé Dexter recomendado al 10000%
Response from the owner · a week ago
Mialys gracias por tus lindas palabras. Es un placer para nosotras.
Melanie PradaLocal Guide · 22 reviewsiTotal number of Google reviews Melanie has written across all businesses on Google Maps, not just this one.
