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Dumpster Rescue LLC

Junk removal service · Hoffman Estates, IL · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%99+30.5Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#19 of 44 dumpster rental servicesPosition by Experts Score among all companies we track in this category. · better than 58%
5.0 ★★★★★ 92 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
Oct 2026latest review

Dumpster Rescue LLC at a glance

Customers consistently describe Dumpster Rescue LLC as punctual, professional, and communicative, noting that the owner personally handles inquiries and provides fair pricing for services like dumpster rentals and heavy item removal. The company is praised for its efficient cleanup and flexibility with large projects, such as shed demolition and garage cleanouts. A single mixed review criticizes the business for placing excessive signage in a residential neighborhood, though this does not appear in the majority of feedback.

  • Google rating: 5.0 out of 5 from 92 reviews (98% five-star).
  • Reviews on this page: 92 Google reviews (86 with written comments, 5 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Dumpster Rental Service serving Hoffman Estates, Illinois.

Data from Google, last updated October 29, 2026.

Score profile vs other dumpster rental services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.

Satisfaction97Reliability99Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 97 (median 96)Reliability: 99 (median 97)Momentum: 100 (median 100)
Dumpster Rescue LLCDumpster Rental Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dumpster Rescue LLC: 97/100 on this factor. Category median: 96.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dumpster Rescue LLC: 99/100 on this factor. Category median: 97.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dumpster Rescue LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
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Bar = this company · dark tick = category median.

Star ratings

92 Google reviews we collected

  • 5 stars9098%
  • 4 stars11%
  • 3 stars11%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 86 written reviews

  • Praise207100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response4723%
  • Staff & attitude3718%
  • Quality & results3517%
  • Would recommend3416%
  • Price & value3215%
  • Communication115%
  • Honesty & trust115%

What customers talk about

We read 86 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Frank was incredibly flexible, responsive and a tremendous value.”
  • “Very professional and courteous, sent pictures of the area when they were finished.”
  • “Team did a great job 👍 fair price, clean and fast work.”
  • “I definitely will use them again when the need arises again!”
  • “So after one day they came and removed it for a really fair price I called a couple of other companies they were charging a lot more .”
  • “Kept me informed on their progress of when and who was going to drop it off.”
  • “The service has been reliable and hassle‑free from the start.”

People customers mention

  • Frank 12 reviews
  • Gabe 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Kathleen15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Frank and his crew arrived on time. Very personable and professional. Took extra care when taking items out of the house. Will use again.

Preston1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Dumpster Rescue responded to my needs quickly. Ordered on a Wednesday and delivered on a Friday. Kept me informed on their progress of when and who was going to drop it off. I filled it over the weekend and Dumpster Rescue picked it up Monday without any issues. I definitely will use them again when the need arises again!

Tom6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had 40+ years of garage / shop / car parts accumulation. It was literally TONS of stuff in my shop’s second story with a narrow stairway plus many more car parts in a storage shed. Gabe and Jay did an AWESOME job. I have NEVER seen two guys work that hard and that long. I could not be happier in the job they did. In a word, it’s perfect! Thanks!

Customer photo from Tom's reviewCustomer photo from Tom's review
StephanieLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional and courteous, sent pictures of the area when they were finished. Very neat and just overall i was very pleased and would highly recommend theirs services. Communication is top notch!!!

Patrick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They helped haul away a bunch of gravel that was under an old shed. It turned into a big job and they handled it without a second thought. It looked great when they were done!

Matthew7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Team did a great job 👍 fair price, clean and fast work. Guys were very professional.

Photos

Customer reviews

5.0 ★★★★★ 92 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Dan KahneLocal Guide · 25 reviewsTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quick, easy, on time and think the price was fair. Will be using again.

Kathleen Oliver15 reviewsTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Frank and his crew arrived on time. Very personable and professional. Took extra care when taking items out of the house. Will use again.

Preston Cobb1 reviewTotal number of Google reviews Preston has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dumpster Rescue responded to my needs quickly. Ordered on a Wednesday and delivered on a Friday. Kept me informed on their progress of when and who was going to drop it off. I filled it over the weekend and Dumpster Rescue picked it up Monday without any issues. I definitely will use them again when the need arises again!

Response from the owner · a week ago

Preston Thank you for your business was really easy working with you much appreciated

Tom Sotomayor6 reviewsTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had 40+ years of garage / shop / car parts accumulation. It was literally TONS of stuff in my shop’s second story with a narrow stairway plus many more car parts in a storage shed. Gabe and Jay did an AWESOME job. I have NEVER seen two guys work that hard and that long. I could not be happier in the job they did. In a word, it’s perfect! Thanks!

Response from the owner · a week ago

Tom was a pleasure meeting you and working with you. The crew enjoyed being a part of the transformation. Thank you for trusting us to handle it

Kevin Wilczynski3 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Frank was incredibly flexible, responsive and a tremendous value.

Response from the owner · a week ago

Kevin I appreciate that was great doing business with you.

Stephanie DawnLocal Guide · 108 reviewsTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional and courteous, sent pictures of the area when they were finished. Very neat and just overall i was very pleased and would highly recommend theirs services. Communication is top notch!!!

Response from the owner · 2 months ago

Well thank you very much! Was very easy working with you and glad we were able to take care of it for you while away

Bill Liljehorn6 reviewsTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good job very friendly would recommend to any 1!

Response from the owner · 2 months ago

Bill thank you was a pleasure working with you.

Patrick McMahon5 reviewsTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They helped haul away a bunch of gravel that was under an old shed. It turned into a big job and they handled it without a second thought. It looked great when they were done!

Response from the owner · 2 months ago

Thanks Pal for mentioning much appreciated sometimes the job is more than we can see glad we put a smile on your face was nice working with you.

Matthew Thomas7 reviewsTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Team did a great job 👍 fair price, clean and fast work. Guys were very professional.

Response from the owner · 2 months ago

Thank you for the nice review was nice working with you. Appreciate the biz

Mattson Floor3 reviewsTotal number of Google reviews Mattson has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I run a hardwood flooring company and have used Dumpster Rescue numerous times for dumpsters and for demoing flooring like tile and underlayments. Frank is always easy to get ahold of and have showed up on time every time! His crew gets the job done in a timely manner and clean up after themselves! I would highly recommend them for demo and dumpster services! 5 Stars!!!

Response from the owner · 3 months ago

Dean it really is a pleasure working with you and your crew, very professional which makes the job sites much more inviting. Appreciate the business and the kind words.

Dumpster Rescue LLC on Google Maps →

Business details