Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Dunbar Carpet Cleaning Company logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Dunbar Carpet Cleaning Company

Wentzville, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 40 rug cleaning · 5.0★ from 115 Google reviews

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Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dunbar Carpet Cleaning Company is better than 99% of rug cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dunbar Carpet Cleaning Company is better than 99% of rug cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dunbar Carpet Cleaning Company is better than 99% of rug cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dunbar Carpet Cleaning Company is better than 100% of rug cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dunbar Carpet Cleaning Company is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dunbar Carpet Cleaning Company is better than —% of rug cleaning.–
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Reviews for your job

Customers hired Dunbar Carpet Cleaning Company for 5 kinds of job.

Dunbar Carpet Cleaning Company for carpet steam cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$146–$309
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 27
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 32 Google reviews tagged “Carpet steam cleaning” · showing 20

Karen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jason was very friendly and answered all our many questions. We have a 14 year old Berber carpet that was very dirty. When he was done treating and cleaning the carpet it looked like new. We are extremely pleased with his work and highly recommend his company.

Paid $300–350Reasonable priceCarpet steam cleaning
Sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Did a wonderful job, arrived on time and was very courteous.

Paid $150–200Reasonable priceCarpet steam cleaning
Kelly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jason was very professional and friendly. I loved how quickly he responded to my call. We are very pleased with the results and highly recommend his services!

Paid $450–500Reasonable priceCarpet steam cleaning
m3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The owner, Jason, did a great job. We will be asking for his service in the future.

Paid $100–150Great priceCarpet steam cleaning
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

He did an amazing job on our carpet. Friendly and professional with reasonable prices. I will definitely use again for future needs!

Paid $100–150Great priceCarpet steam cleaningGeneral carpet cleaning
Melanie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Justin was early for our appointment. He was polite and very thorough. Our carpets looked fantastic when he was through and I thought the price extremely fair for the work done. Overall, I would highly recommend them!

Paid $250–300Great priceCarpet steam cleaning
Terri4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jason did a wonderful job! Will be using him again!

Paid $250–300Great priceCarpet steam cleaning
Carolyn18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Done well!

Paid $300–350Reasonable priceCarpet steam cleaning
C.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very friendly and professional!!! Did an excellent job. I would highly recommend this company

Reasonable priceCarpet steam cleaningUpholstery cleaning
Robert8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We used Dunbar carpet cleaning today to clean our home Jason was prompt knowledgeable and very polite we will be using the services again in the future we recommend using Dunbar for your carpet cleaning

Paid $250–300Carpet steam cleaning
SLH5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Arrived on time. Price was as quoted, left no mess, carpets were clean and not soaking wet, and Jason is very professional. Highly recommend.

Paid $150–200Great priceCarpet steam cleaning
Jamie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very friendly. Did a WONDERFUL JOB!!!! I can't get over how much better our floor looks!!!! Its so beautiful 😍 🤩.

Paid $100–150Great priceCarpet steam cleaning
Stephanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jason did an amazing job and great to work with!!! Highly recommend

Paid $200–250Great priceCarpet steam cleaning
Judy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Wonderful company & friendly Did a fantastic job on our carpets We were very satisfied Thank you very much

Paid $150–200Great priceCarpet steam cleaning
Alex10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Professional and friendly. Did a great job, was kind and reasonably priced.

Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Shelley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Arrived promptly. He was friendly and answered all my questions and did an excellent job of cleaning my carpets! Very reasonably priced. Couldn't be happier and they will get my business again!

Great priceCarpet steam cleaning
Tonya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The carpets look SO much better! Highly recommend!

Paid $100–150Great priceCarpet steam cleaning
Sheila8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We are very pleased with the carpet cleaning. The stairs look so nice, and we will definitely be using the service again.

Carpet steam cleaning
TimLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

This guy is great...very friendly and personable....I had him clean my elderly parents carpet....my mother who is typically hard to please was ecstatic so that should tell you something....he will be my go to guy in the future!

Paid $100–150Reasonable priceCarpet steam cleaning
Dee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

SO happy that we used Dunbar Services! Carpets look amazing and smell amazing! We have a puppy who loves to use them as the outdoors. Jason was so professional and polite. Will Definitely be using his services in the future! Thank you Jason!

Paid $150–200Great priceCarpet steam cleaning

Show more carpet steam cleaning reviews (12 more) →

Price

$224-1% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 64%Reasonable 33%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning32$146–$309
General carpet cleaning17$126–$277
Pet stain & odor removal9$126–$366
Upholstery cleaning8$169–$297
Area rug cleaning3$126–$404

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