Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Dunbar Carpet Cleaning Company logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Dunbar Carpet Cleaning Company

Wentzville, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 40 rug cleaning · 5.0★ from 115 Google reviews

📞 Call (636) 358-7941Request a call backWebsite ↗

Report card

Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dunbar Carpet Cleaning Company is better than 99% of rug cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dunbar Carpet Cleaning Company is better than 99% of rug cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dunbar Carpet Cleaning Company is better than 99% of rug cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dunbar Carpet Cleaning Company is better than 100% of rug cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dunbar Carpet Cleaning Company is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dunbar Carpet Cleaning Company is better than —% of rug cleaning.–
—

Reviews for your job

Customers hired Dunbar Carpet Cleaning Company for 5 kinds of job.

Dunbar Carpet Cleaning Company for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$169–$297
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 30
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Upholstery cleaning”

Emma7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I couldn’t be happier with the turnout! My dog vomited on my couch twice and I couldn’t get the smell out, the couch looks and smells brand new again! Jason is very nice and professional, I’ll be recommending Dunbar Carpet Cleaning to everyone!

Customer photo from Emma's review
Paid $350–400Great priceUpholstery cleaningPet stain & odor removal
C.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very friendly and professional!!! Did an excellent job. I would highly recommend this company

Reasonable priceCarpet steam cleaningUpholstery cleaning
Alex10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Professional and friendly. Did a great job, was kind and reasonably priced.

Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
JenniferLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great communication and super fast service! I highly recommend. We had our carpets cleaned as well as our favorite family chair.

Paid $250–300Great priceCarpet steam cleaningUpholstery cleaning
Maureen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Did a great job Very professional

Paid $300–350Not sureUpholstery cleaning
jackie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always the best! Wouldn’t use anyone else! Bought some used stained bar stools. Jason was able to get them looking brand new. And then again after my 5 year old got ahold of them.

Carpet steam cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
AdrienneLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Definitely recommend Dunbar Carpet cleaning. He arrived on time, was professional and did a great job. We will be using this service again.

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
PatriciaLocal Guide · 88 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We had a flooded basement. We called on a Sunday and he responded quickly. Cleaned the carpet and left fans to finish the job. He returned the next day to pickup the fans and check on the floor. He's a very courteous professional person. We'll definitely use him again if needed

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality

Price

$224-1% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 64%Reasonable 33%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning32$146–$309
General carpet cleaning17$126–$277
Pet stain & odor removal9$126–$366
Upholstery cleaning8$169–$297
Area rug cleaning3$126–$404

Compare with

SJB Industrial Supply logoSJB Industrial SupplyExperts Score 100Wentzville · 5.00★Precise Carpet Cleaning logoPrecise Carpet CleaningExperts Score 99Wentzville · 4.97★Complete Carpet Care logoComplete Carpet CareExperts Score 98Wentzville · 4.99★