Analyzing 6,981,8157M ReviewsFor 19,78319.8K Experts

Experts Reviews · Company report
Duncan Exterminating logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%83+11.7Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Duncan Exterminating

Alto, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #91Position by Experts Score among all companies we track in this category. of 141 pest control services · 4.9★ from 211 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Duncan Exterminating is better than 93% of pest control services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Duncan Exterminating is better than 90% of pest control services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Duncan Exterminating is better than —% of pest control services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Duncan Exterminating is better than 83% of pest control services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Duncan Exterminating is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Duncan Exterminating is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Duncan Exterminating for 8 kinds of job.

Duncan Exterminating for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$146
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#49 / 104
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “Bug & insect extermination”

Chad3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Professional service, thorough and friendly!!!!

Paid $200+Reasonable priceBug & insect extermination
DianeLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Justin takes pride in his work. Cares about his clients and there pets if they have any. He has a heart of Gold. I highly recommend him.

Customer photo from Diane's review
Paid $80–100Great priceBug & insect extermination
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Ryan and Shane came out to my house for the inspection and initial pest control visit . They did a great job sharing information and servicing around our new home. They were both very personable and I highly recommend this company if you are dealing with a pest issue!

Paid $180–200Reasonable priceGeneral pest inspectionBug & insect extermination
Beth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Shane is always very thorough. I wasn’t home but saw on my Ring that he even got the spiderwebs (and icky Jaro spiders) off the front porch… THANK YOU , Shane!!!!

Paid $80–100Reasonable priceGeneral pest inspectionBug & insect extermination
mary11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had bugs crazy around my home and I was desperate for exterminator. Ryan came first and looked it out and let me know what was going to happen and that he was gonna send Scott and Scott came in and sprayed it all around inside my home in the outside and make me feel comfortable and safe comfortable the bugs tear me up when I go out.

Paid $160–180Reasonable priceGeneral pest inspectionMosquito exterminationBug & insect extermination
William6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brian did a great job. Very professional and polite.

Paid $20–40Reasonable priceGeneral pest inspectionBug & insect extermination
Jesse9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Trent was everything you hope for from a service technician

Bug & insect extermination
Bob9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Shane did a super job servicing my property. He is very personable and was very accommodating to an additional request to spray for pests inside my garages and basement. Thank you Shane for doing great work.

Not sureBug & insect extermination
elaine12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Shane was very courteous and professional. Answered all my questions! Thank you Shane!

Great priceBug & insect extermination
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service! Knowledgeable. Helpful.

Bug & insect extermination
KelliLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Effective, reliable, and affordable. Highly recommend.

Paid $80–100Reasonable priceBug & insect extermination
Theodore13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I am sure Ben did a fine job on the outside but I don't know because he came unnanounced so early in the day I could not meet him or let him inside to spray in the basement. Please try to give some notice so I can know what day and general half of the day he will be here. Thanks.

Paid $80–100Reasonable priceBug & insect extermination
Short4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

On time, thorough, Very informative an helpful. Very polite.

Paid $80–100Reasonable priceBug & insect extermination
EddieLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Shane Welchel did a terrific job spraying for carpenter bees. Very friendly and efficient service.

Reasonable priceBug & insect extermination
Neal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Monthly extermination client for 25+ years. Insects, annual termite, mosquitoes and carpenter bees. Very satisfied

Paid $80–100Reasonable priceGeneral pest inspectionMosquito exterminationBug & insect extermination
Tina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Respectful of my property and time. Always takes time to explain what I need to know.

Reasonable priceBug & insect extermination
Eleanor6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

He called to let me know he was coming. Luckily I was home to spray in the basement and on the deck! He promised that he would call before so I am able to be home. Much nicer than the other guy and more friendly when it comes to customer service.

Paid $80–100Reasonable priceBug & insect extermination
Karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

My experience has been great with this company! Very knowledgeable staff, always prompt and quick to respond to my request and or inquiry. Highly recommend Duncan Exterminating.

Paid $80–100Great priceBug & insect extermination
AshleyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Shane has been amazing with helping us keep the bugs out of our old house, and the fire ants away so our toddler can play without getting ate up! He is very knowledgeable, explains everything, and answers any questions we may have, all at an affordable rate! I am thankful we went with Duncan Exterminating!

Great priceGeneral pest inspectionBug & insect extermination
Jim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Dave does a thorough job.

Paid $80–100Reasonable priceTermite inspectionGeneral pest inspectionBug & insect extermination
Imogenea week ago★★★★★

Rating only, no written review.

Bug & insect exterminationAnt extermination
Kyle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Reasonable priceBug & insect extermination
Vickie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $80–100Reasonable priceSpider exterminationBug & insect extermination
Sue1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $80–100Reasonable priceBug & insect extermination
Debbie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Bug & insect extermination
Shelby3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Great priceBug & insect exterminationAnt extermination
lucy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Rating only, no written review.

Paid $80–100Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination

Price

$91-29% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 71%Overpriced 3%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection28$63–$136
Bug & insect extermination27$66–$146
Rodent extermination23$103–$371
Termite inspection18$108–$323
Mosquito extermination14$72–$111
Spider extermination9$73–$168
Cockroach extermination7$86–$282
Termite extermination7$214–$426

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